Room Service Attendant – Doubletree by Hilton Shenzhen Nanshan Residence – Hong Kong

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JOB DESCRIPTION
 
Know all menu items| their garnishes| contents and preparation methods; relay the information to the guest in a polite and concise way when requested
Politely greet and briefly converse with guests in room while delivering trolleys/meals
Conscientious handling of operating equipment and maintaining the department|s service and storage areas in a clean and tidy condition
Maintain complete knowledge of all F&B services| outlets| and hotel services/features
Actively promote Hotel|s services and facilities and offer information about other Raffles properties to guests and suppliers
Help minimize waste| neglect| breakages and mishandling of supplies and equipment
Learn and adhere to safety| sanitation and hygiene policies
Assist other Food & Beverage Outlets in their operations during peak hours if needed
Know all menu items| their garnishes| contents and preparation methods; relay the information to the guest in a polite and concise way when requested
Politely greet and briefly converse with guests in room while delivering trolleys/meals
Conscientious handling of operating equipment and maintaining the department|s service and storage areas in a clean and tidy condition
Maintain complete knowledge of all F&B services| outlets| and hotel services/feature

Actively promote Hotel|s services and facilities and offer information about other Raffles properties to guests and supplier

Help minimize waste| neglect| breakages and mishandling of supplies and equipmen

Learn and adhere to safety| sanitation and hygiene policie

Assist other Food & Beverage Outlets in their operations during peak hours if needed