Overnight Guest Room Attendant – Conrad Hong Kong

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JOB DESCRIPTION
 
A Room Attendant is responsible for cleaning guest rooms and replenishing
amenities to deliver an excellent Guest and Member experience while managing
guest requests in a timely manner.
What will I be doing?
As a Room Attendant| you are responsible for cleaning guest rooms and
replenishing amenities to deliver an excellent Guest and Member experience. A
Room Attendant will also be required to manage guest requests. Specifically|
you will be responsible for performing the following tasks to the highest
standards:
Clean guest bedrooms and bathrooms
Vacuum rooms and corridors
Change and replenish bed linen| towels and guest amenities in line with company guideline

Undertake regular deep cleaning task

Restock and maintain trolley on daily basi

Report any missing or damaged items to the Housekeeping Supervisor and own the responsibility to ensure that the items are replaced or repaired so to create an uninterrupted or impaired stay for the Gues

Ensure that all equipment inside and around Guest rooms as well as in work areas and used when performing housekeeping responsibilities is in working condition
Be environmentally aware
Dispose of waste accordingly
Manage guest requests in a timely and efficient manner
Comply with hotel security| fire regulations and all health and safety legislation
Carry out lost property procedures
Assist other departments wherever necessary and maintain good working relationships

What are we looking for?

A Room Attendant serving Hilton brands is always working on behalf of our
Guests and working with other Team Members. To successfully fill this role|
you should maintain the attitude| behaviours| skills| and values that follow:

Positive attitude
Good communication skills
Committed to delivering high levels of customer service
Excellent grooming standards
Ability to work on their own or in teams
Flexible and reliable

It would be advantageous in this position for you to demonstrate the following
capabilities and distinctions:

Hotel experience
Experience in a similar position

What will it be like to work for Hilton?

Hilton is the leading global hospitality company| spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century| Hilton has offered business and
leisure travelers the finest in accommodations| service| amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision to fill the earth with the
light and warmth of hospitality unites us as a team to create remarkable
hospitality experiences around the world every day. And| our amazing Team
Members are at the heart of it all!