Chief Steward – Hong Kong Tung Chung SH – Lot 38

APPLY HERE

Job Number 19168482
Job Category Food and Beverage & Culinary
Location Hong Kong Tung Chung SH| Lot 38| 43a| Tung Chung| Hong Kong
S.A.R.| Hong Kong| Hong Kong S.A.R.
Brand Sheraton Hotels & Resorts
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
At Sheraton| we go above and beyond in everything we do. We are inspired by
our guests and one another – and are driven to make things better. We love
what we do| and we give it all we’ve got – on property and off. When guests
stay with us| it’s not just a room with a bed that they’re buying. It’s an
experience. We’re looking for someone who is ready to go beyond in everything
they do. If you are someone with a genuine drive to improve your life and the
lives of those around you| we encourage you to explore careers with Sheraton.

JOB SUMMARY

Manages the daily kitchen utility operations and staff. Areas of
responsibilities include dish room operations| night cleaning| back dock
cleaning and maintenance| banquet plating and food running. Supervises kitchen
employees not actively engaged in cooking (e.g.| dishwashers| kitchen helpers|
etc.). Strives to continually improve guest and employee satisfaction while
maintaining the operating budget.

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; 4 years experience in the procurement| food and
beverage| culinary| or related professional area.

OR

• 2-year degree in Hotel and Restaurant Management| Hospitality| Business
Administration| or related major; 2 years experience in the procurement| food
and beverage| culinary| or related professional area.

• Excellent written and conversational English and Cantonese is a must.

__ __ ~~~~ __ __ ~~~~

CORE WORK ACTIVITIES

Managing Day-to-Day Operations

• Orders and manages necessary supplies. Ensuring workers have supplies|
equipment| tools| and uniforms necessary to do their jobs.

• Schedules events| programs| and activities| as well as the work of others.

• Monitors the inflow of ordered materials and the maintenance of current
materials.

• Conducts china| glass and silver inventories.

• Controls inventories of food| equipment| smallware| and liquor| and report
shortages to designated personnel.

• Inspects supplies| equipment| and work areas in order to ensure efficient
service and conformance to standards.

• Investigates reports and follows-up on employee accidents.

• Manages all equipment| china| glass and silver (e.g.| adequate clean
supplies of each).

• Supervises employees ability to follow loss prevention policies to prevent
accidents and control costs.

• Enforces proper cleaning routines for serviceware| equipment| floors| etc.

• Enforces proper use and cleaning of all dish room machinery.

• Ensures all food holding and transport equipment is in working order.

• Ensures compliance with all applicable laws and regulations.

• Ensures compliance with food handling and sanitation standards.

• Informs and/or updates the executives| the peers and the subordinates on
relevant information in a timely manner.

Leading Kitchen Team

• Utilizes interpersonal and communication skills to lead| influence| and
encourage others; advocates sound financial/business decision making;
demonstrates honesty/integrity; leads by example.

• Supervises and manages employees. Manages all day-to-day operations.
Understands employee positions well enough to perform duties in employees|
absence.

• Provides the leadership| vision and direction to bring together and
prioritize the departmental goals in a way that will be efficient and
effective.

• Ensures and maintains the productivity level of employees.

• Serves as a role model to demonstrate appropriate behaviors.

• Achieves and exceeds goals including performance goals| budget goals| team
goals| etc.

• Celebrates successes by publicly recognizing the contributions of team
members.

• Encourages and builds mutual trust| respect| and cooperation among team
members.

• Communicates performance expectations in accordance with job descriptions
for each position.

• Establishes and maintains open| collaborative relationships with employees.

• Participates in the management of department|s controllable expenses to
achieve or exceed budgeted goals.

• Strives to improve service performance.

• Solicits employee feedback.

• Understands the impact of department|s operation on the overall property
financial goals and objectives.

Ensuring Exceptional Customer Service

• Attends meetings and communicates with executive| peers| and subordinates as
an effort to improve quality of service.

• Manages day-to-day operations| ensures the quality| standards and meeting
the expectations of the customers on a daily basis.

• Emphasizes guest satisfaction during all departmental meetings and focuses
on continuous improvement.

Managing and Conducting Human Resource Activities

• Provides guidance and direction to subordinates| including setting
performance standards and monitoring performance.

• Recruits| interviews| selects| hires| and promotes employees in the
organization.

• Trains employees in safety procedures.

• Provides feedback to individuals based on observation of service behaviors.

• Reviews employee satisfaction results to identify and address employee
problems or concerns.

• Ensures disciplinary procedures and documentation are completed according to
Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer
Review Process.

• Ensures property policies are administered fairly and consistently.

• Ensures utility staff is properly trained regarding sanitation| equipment
handling and chemical usage.

• Participates in employee progressive discipline procedures.

_

Steward 洗碗工 – Four Points by Sheraton Shenzhen – 5 Guihua Road Futian Free Trade Zone

APPLY HERE

Job Number 19144738
Job Category Food and Beverage & Culinary
Location Four Points by Sheraton Shenzhen| 5 Guihua Road Futian Free
Trade Zone| Shenzhen| Guangdong| China
Brand Four Points
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
Where timeless classics are woven with modern details. Where business meets
pleasure. Where even when you’re global| you can experience the local.
Designed for the independent traveler seeking balance| there’s Four Points.
Job Summary

Operate and maintain cleaning equipment and tools| including the dish washing
machine| hand wash stations pot-scrubbing station| and trash compactor. Wash
and disinfect kitchen and store room areas| tables| tools| knives| and
equipment. Receive deliveries| store perishables properly| and rotate stock.
Ensure clean wares are stored in appropriate areas. Use detergent| rinsing|
and sanitizing chemicals in the 3-compartment sink to clean dishes. Inspect|
pull| and stack cleaned items| send soiled items back for re-scrubbing and re-
washing. Rack and spray all racked items with hot water to loosen and remove
food residue. Sort| soak| and wash/re-wash silverware. Breakdown dirty bus
tubs. Empty and maintain trashcans and dumpster area. Clean and mop all areas
in assigned departments. Dispose of glass in the proper containers. Break down
cardboard boxes and place them and other recyclables in the recycle bin.

Follow all company and safety and security policies and procedures; report
maintenance needs| accidents| injuries| and unsafe work conditions to manager;
complete safety training and certifications. Protect company assets. Speak
with others using clear and professional language. Develop and maintain
positive working relationships with others; support team to reach common
goals. Ensure adherence to quality expectations and standards. Move| lift|
carry| push| pull| and place objects weighing less than or equal to 50 pounds
without assistance. Stand| sit| or walk for an extended period of time. Reach
overhead and below the knees| including bending| twisting| pulling| and
stooping. Perform other reasonable job duties as requested by Supervisors.

_

Steward 洗碗工 – Four Points by Sheraton Shenzhen – 5 Guihua Road Futian Free Trade Zone

APPLY HERE

Job Number 19129516
Job Category Food and Beverage & Culinary
Location Four Points by Sheraton Shenzhen| 5 Guihua Road Futian Free
Trade Zone| Shenzhen| Guangdong| China
Brand Four Points
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
Where timeless classics are woven with modern details. Where business meets
pleasure. Where even when you’re global| you can experience the local.
Designed for the independent traveler seeking balance| there’s Four Points.
Job Summary

Operate and maintain cleaning equipment and tools| including the dish washing
machine| hand wash stations pot-scrubbing station| and trash compactor. Wash
and disinfect kitchen and store room areas| tables| tools| knives| and
equipment. Receive deliveries| store perishables properly| and rotate stock.
Ensure clean wares are stored in appropriate areas. Use detergent| rinsing|
and sanitizing chemicals in the 3-compartment sink to clean dishes. Inspect|
pull| and stack cleaned items| send soiled items back for re-scrubbing and re-
washing. Rack and spray all racked items with hot water to loosen and remove
food residue. Sort| soak| and wash/re-wash silverware. Breakdown dirty bus
tubs. Empty and maintain trashcans and dumpster area. Clean and mop all areas
in assigned departments. Dispose of glass in the proper containers. Break down
cardboard boxes and place them and other recyclables in the recycle bin.

Follow all company and safety and security policies and procedures; report
maintenance needs| accidents| injuries| and unsafe work conditions to manager;
complete safety training and certifications. Protect company assets. Speak
with others using clear and professional language. Develop and maintain
positive working relationships with others; support team to reach common
goals. Ensure adherence to quality expectations and standards. Move| lift|
carry| push| pull| and place objects weighing less than or equal to 50 pounds
without assistance. Stand| sit| or walk for an extended period of time. Reach
overhead and below the knees| including bending| twisting| pulling| and
stooping. Perform other reasonable job duties as requested by Supervisors.

_

Steward-洗碗工 – Four Points by Sheraton Shenzhen – 5 Guihua Road Futian Free Trade Zone

APPLY HERE

Job Number 19118060
Job Category Food and Beverage & Culinary
Location Four Points by Sheraton Shenzhen| 5 Guihua Road Futian Free
Trade Zone| Shenzhen| Guangdong| China
Brand Four Points
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
Where timeless classics are woven with modern details. Where business meets
pleasure. Where even when you’re global| you can experience the local.
Designed for the independent traveler seeking balance| there’s Four Points.
Job Summary

Operate and maintain cleaning equipment and tools| including the dish washing
machine| hand wash stations pot-scrubbing station| and trash compactor. Wash
and disinfect kitchen and store room areas| tables| tools| knives| and
equipment. Receive deliveries| store perishables properly| and rotate stock.
Ensure clean wares are stored in appropriate areas. Use detergent| rinsing|
and sanitizing chemicals in the 3-compartment sink to clean dishes. Inspect|
pull| and stack cleaned items| send soiled items back for re-scrubbing and re-
washing. Rack and spray all racked items with hot water to loosen and remove
food residue. Sort| soak| and wash/re-wash silverware. Breakdown dirty bus
tubs. Empty and maintain trashcans and dumpster area. Clean and mop all areas
in assigned departments. Dispose of glass in the proper containers. Break down
cardboard boxes and place them and other recyclables in the recycle bin.

Follow all company and safety and security policies and procedures; report
maintenance needs| accidents| injuries| and unsafe work conditions to manager;
complete safety training and certifications. Protect company assets. Speak
with others using clear and professional language. Develop and maintain
positive working relationships with others; support team to reach common
goals. Ensure adherence to quality expectations and standards. Move| lift|
carry| push| pull| and place objects weighing less than or equal to 50 pounds
without assistance. Stand| sit| or walk for an extended period of time. Reach
overhead and below the knees| including bending| twisting| pulling| and
stooping. Perform other reasonable job duties as requested by Supervisors.

_