Job Number 19167487
Job Category Sales and Marketing
Location Asia/Pacif/Australia Region| Suite 1108 11th Floor Cityplaza
One| Hong Kong S.A.R.| Hong Kong| Hong Kong S.A.R.
Position Type Management
Start Your Journey With Us
Marriott International is the world’s largest hotel company| with more brands|
more hotels and more opportunities for associates to grow and succeed. We
believe a great career is a journey of discovery and exploration. So| we ask|
where will your journey take you?
Reporting to the Director| Digital Platforms China| Manager / Senior Manager|
Digital Platforms China will lead our efforts to drive global growth and a
localized and relevant experience for Chinese consumers through our Chinese
The Manager / Sr. Manager| Digital Platforms China will:
Manage cross-functional and inter-continental digital initiatives from ideation to launch| focusing on analyzing| positioning| packaging| and tailoring the product into what customers want.
Owns one or more key product features or projects| including business cases
Bridge technical| design| and business worlds to turn the digital product roadmap from vision to reality and give Marriott customers the best digital experience.
Develop unique and innovative customer experiences of digital products / service. Determine requirements and prioritization leveraging both customer research| product insight| and competitor/cross industry benchmarking
Steer and collaborate inter-company with agencies and other vendor partners.
Define and execute business performance measurements to use data to validate product success
This position can be based in either Hong Kong or Shanghai.
Education and Experience
4-year degree from an accredited college or university.
5-8 years experience in Digital platforms| Digital agencies| Consulting| or similar industry
Proficiency in English and Mandarin Chinese
Familiarity with the Chinese market and Chinese digital ecosystem/platforms
Experience working with a global or Chinese company with multiple successful product or feature launches
Strong execution; clear understanding of how an online digital product is built and can accurately assess delivery risk and project durations.
Self-motivated| with excellent written and verbal communication skills.
Personable| yet persistent. Ability to collaborate with technical and cross functional teams who do not report into the team to get things done
Ability to analyze and use data to inform decisions.
Thrives in a fast-paced| entrepreneurial environment| but within a large| complex business.
Ability to solve problems quickly| think creatively| and satisfy Internet speed-to-market requirements
Flourish in ambiguity| setting own goals and effectively delivering them in a very fast-changing environment. Motivated by making life better through technology| and wanting to be part of a team that makes this happen.
CORE WORK ACTIVITIES
Conduct annual digital product strategy (new/upgrade/retire/replace) and product plan
Lead agile teams to develop solutions to address meaningful business problems and opportunities| with the consideration of cross disciplines as well as guest pain points and requirements. Become communication bridge between Business Units and IT teams for digital solution high level design.
Drive and perform design| development| and test activities ensuring digital products delivered on schedule| includes resource coordination and issues escalation management. Maintain overview of all products and clear product backlog and UX documentation.
Regularly communicate product status & work with other disciplines on new product development or existing product improvement.
Work with third party partners to assemble appropriate project teams for new and existing projects. Manage resource planning and escalations of third party delivery members.
Adaptability – Maintains performance level under pressure or when experiencing changes or challenges in the workplace.
Communication – Conveys information and ideas to others in a convincing and engaging manner through a variety of methods.
Problem Solving and Decision Making – Identifies and understands issues| problems| and opportunities; obtains and compares information from different sources to draw conclusions| develops and evaluates alternatives and solutions| solves problems| and chooses a course of action.
Professional Demeanor – Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.
Building and Contributing to Teams – Participates as a member of a team to move toward the completion of common goals while fostering cohesion and collaboration among team members.
Driving for Results – Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates| focuses| and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.
Planning and Organizing – Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements to accomplish goals and ensure work is completed.
Coworker Relationships – Interacts with others in a way that builds openness| trust| and confidence in the pursuit of organizational goals and lasting relationships.
Customer Relationships – Develops and sustains relationships based on an understanding of customer/stakeholder needs and actions consistent with the company’s service standards.
Global Mindset – Supports employees and business partners with diverse styles| abilities| motivations| and/or cultural perspectives; utilizes differences to drive innovation| engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.
Generating Talent and Organizational Capability
Organizational Capability – Evaluates and adapts the structure of assignments and work processes to best fit the needs and/or support the goals of an organizational unit.
Talent Management – Provides guidance and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.
Learning and Applying Professional Expertise
Applied Learning – Seeks and makes the most of learning opportunities to improve performance of self and/or others.
Business Acumen – Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach business and administrative challenges.
Technical Acumen – Understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges.
Communications and Media– Communications and Media-Knowledge of media production| communication| and dissemination techniques and methods. This includes alternative ways to inform and entertain via written| oral| and visual media.
Internet/Intranet/Extranet Design– Internet/Intranet/Extranet Design-Knowledge of web and digital fundamentals| including web and digital design principles and approaches| the impact of various technical design choices| and their impact on the user experience.
Basic Competencies – Fundamental competencies required for accomplishing basic work activities.
Basic Computer Skills – Uses basic computer hardware and software (e.g.| personal computers| word processing software| Internet browsers| etc.).
Mathematical Reasoning – Adds| subtracts| multiplies| or divides quickly| correctly| and in a way that allows one to solve work-related issues.
Oral Comprehension – Listens to and understands information and ideas presented through spoken words and sentences.
Reading Comprehension – Understands written sentences and paragraphs in work related documents.
Writing – Communicates effectively in writing as appropriate for the needs of the audience.