Director of Sales – Four Points by Sheraton Shenzhen – 5 Guihua Road Futian Free Trade Zone

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Job Number 19124439
Job Category Sales and Marketing
Location Four Points by Sheraton Shenzhen| 5 Guihua Road Futian Free
Trade Zone| Shenzhen| Guangdong| China
Brand Four Points
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
Where timeless classics are woven with modern details. Where business meets
pleasure. Where even when you’re global| you can experience the local.
Designed for the independent traveler seeking balance| there’s Four Points.
JOB SUMMARY

Leads and manages all day-to-day activities related to the sales function with
a focus on building long-term| value-based customer relationships that enable
achievement of property sales objectives. Achieves personal booking goals and
makes recommendations on booking goals of direct reports.

CANDIDATE PROFILE

Education and Experience

• 2-year degree from an accredited university in Business Administration|
Marketing| Hotel and Restaurant Management| or related major; 3 years
experience in the sales and marketing or related professional area.

OR

• 4-year bachelor|s degree in Business Administration| Marketing| Hotel and
Restaurant Management| or related major; 1 year experience in the sales and
marketing or related professional area.

CORE WORK ACTIVITIES

Supporting Developing & Executing Sales Strategies

• Works with sales leader to ensure understanding of sales strategy and
effective implementation of this strategy for the segment.

• Works with management team to create and implement a sales plan addressing
revenue| customers and the market for the segment led by the DOS.

• Assists with the development and implementation of promotions| both internal
and external.

Maximizing Revenue

• Provides positive and aggressive leadership to ensure maximum revenue
potential (e.g.| sets example with personal booking goals).

• Recommends booking goals for sales team members.

Managing Sales Activities

• Monitors all day to day activities of direct reports.

• Approves space release for catering to maximize revenue (DOS| Group) in the
absence of a Business Evaluation Manager.

• Participates in sales calls with members of sales team to acquire new
business and/or close on business.

• Executes and supports the operational aspects of business booked (e.g.|
generating proposal| writing contract| customer correspondence).

Analyzing & Reporting on Sales and Financial Data

• Analyzes market information by using sales systems and implements strategy
to achieve property’s financial room and catering goals.

• Assists Revenue Management with completing accurate six period projections.

• Reviews sales and catering guest satisfaction results to identify areas of
improvement.

Ensuring Exceptional Customer Service

• Displays leadership in guest hospitality| exemplifies customer service and
creates a positive example for guest relations.

• Interacts with guests to obtain feedback on product quality and service
levels.

• Meets with guests during pre- and post-convention meetings to obtain
feedback on quality of product (e.g.| rooms| meeting facilities and equipment|
food and beverage)| service levels| execution against contract and overall
satisfaction.

• Empowers employees to provide excellent customer service.

• Observes service behaviors of employees and provides feedback to
individuals.

• Incorporates guest satisfaction as a component of department meetings with a
focus on continuous improvement.

• Executes and supports the company’s Customer Service Standards and
property’s Brand Standards.

• Participates in and practices daily service basics of the brand.

• Executes exemplary customer service to drive customer satisfaction and
loyalty by assisting the customer and ensuring their satisfaction before and
during their program/event.

• Serves the customer by understanding their needs and recommending the
appropriate features and services that best meet their needs and exceed their
expectations| while building a relationship and loyalty to the company.

• Gains understanding of the property’s primary target customer and service
expectations; serves the customer by understanding their business| business
issues and concerns| to offer better business solution both prior to| and
during the program/event.

Building Successful Relationships

• Develops and manages relationships with key stakeholders| both internal and
external.

• Works collaboratively with off-property sales channels (e.g.| Event Booking
Center| Market Sales| GSO) to ensure the property needs are being achieved and
the sales efforts are complementary| not duplicative.

• Works with Human Resources| Engineering and Loss Prevention to ensure
compliance with local| state and federal regulations and/or union
requirements.

• Attends customer events| trade shows and sales missions to maintain| build
or develop key relationships with GSO Managers and customers.

Managing and Conducting Human Resource Activities

• Interviews and hires management and hourly employees with the appropriate
skills to meet the business needs of the operation.

• Utilizes all available on the job training tools for employees.

_

Group Sales Executive – Courtyard Hong Kong Sha Tin – 1 On Ping Street

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Job Number 19122182
Job Category Reservations
Location Courtyard Hong Kong Sha Tin| 1 On Ping Street| Sha Tin| New
Territories| Hong Kong S.A.R.| Hong Kong| Hong Kong S.A.R.
Brand Courtyard by Marriott
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us
Strategically located| the 524-room Courtyard by Marriott Hong Kong Sha
Tin features stylish rooms with tranquil views of the Shing Mun River|
offering smart and practical choices whether for work or leisure. The award
winning hotel is just a 5-minute stroll to the nearby Shek Mun Station (Ma On
Shan Line)| with daily complimentary shuttle bus service available.

Job Responsibilities

Provide hotel reservations service

Process all reservation inquiries| bookings and customer service requests received by phone| fax| or email in an accurate and efficient manner

Input group reservations in timely manner to keep most updated room situation at all times

Follow sales techniques to maximize hotel revenue

Carry out all Reservations Office related job duties

Requirements

Hotel school graduate is preferred

1 year working experience in Reservations will be an advantage

Fluent in English| Cantonese and Mandarin

Presentable and detail-minded

Excellent telephone & customer service skills

Good organization and multi-tasking skills

Sales Executive – M.I.C.E. – Courtyard Hong Kong Sha Tin – 1 On Ping Street

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Job Number 19108016
Job Category Sales and Marketing
Location Courtyard Hong Kong Sha Tin| 1 On Ping Street| Sha Tin| New
Territories| Hong Kong S.A.R.| Hong Kong| Hong Kong S.A.R.
Brand Courtyard by Marriott
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
Strategically located| the 524-room Courtyard by Marriott Hong Kong Sha
Tin features stylish rooms with tranquil views of the Shing Mun River|
offering smart and practical choices whether for work or leisure. The award
winning hotel is just a 5-minute stroll to the nearby Shek Mun Station (Ma On
Shan Line)| with daily complimentary shuttle bus service available.

Job Responsibilities

Responsible for handling customer inquiries and lead requests for groups & catering| and ensure that business is turned over properly and in a timely fashion for quality service delivery

Respond in a timely manner to incoming M.I.C.E. opportunities that are within pre-defined parameters. Refer opportunities to appropriate sales associate if business is outside these parameters

Assist to conduct sales / telephone call to potential clients to generate lead demand

Work collaboratively with other sales channels (e.g. on-property resources) to ensure sales efforts are coordinated| complementary and not duplicative

Execute and support the operational aspects of business booked (e.g.| generating proposal| writing contract| customer correspondence).

Work with customers to align customer preferences with brand needs and actively up-sell each business opportunity to maximize revenues and drive customer loyalty

Effectively resolve guest issues that arise as a result of the sales process

Requirements

Hotel school graduate with Higher Diploma or above

1 year working experience in sales / hotel environment is advantageous

Fluent in English| Cantonese and Mandarin

Excellent selling and communication skills

Presentable with cheerful & friendly personality

Detailed understanding of hotel operations including Rooms and Food & Beverage

Assistant Manager| Buzz Marketing & Partnerships| Asia Pacific excluding China (1 year contract) – Asia/Pacif/Australia Region – Suite 1108 11th Floor Cityplaza One

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Job Number 19117234
Job Category Sales and Marketing
Location Asia/Pacif/Australia Region| Suite 1108 11th Floor Cityplaza
One| Hong Kong S.A.R.| Hong Kong| Hong Kong S.A.R.
Brand Corporate
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
Marriott International is the world’s largest hotel company| with more brands|
more hotels and more opportunities for associates to grow and succeed. We
believe a great career is a journey of discovery and exploration. So| we ask|
where will your journey take you?

JOB SUMMARY

With the objective of creating a closer bond between our members and customers
with our loyalty program and portfolio of brands| the Assistant Manager is
required to support and achieve overall and project specific metrics and KPIs.
This position will report to Senior Manager| Buzz Marketing & Partnerships|
Asia Pacific excluding China and is required to be a proactive team player who
maintains a close collaboration with Buzz Marketing & Partnership team in the
corporate office| various stakeholders within Asia Pacific Regional offices to
deliver strategy| planning and execution of buzz marketing campaigns and
member experiences that are locally relevant and in alignment with global
strategy.

CANDIDATE PROFILE

Education and Experience

Degree from an accredited university in Business| Marketing or Communication is preferred.

3-5 years of relevant professional experience in marketing| events| partnership communications| and CRM.

Excellent communications and organizing skills. Well organized| detail-minded| manage multiple projects| planning and priorities with on time| on budget delivery.

Works effectively in professional collaborative| international environment with cross-functional teams and demonstrates ability to balance the interests and demands of multiple stakeholders.

Strong sense of ownership.

Self-starter and quick-learner who performs well with appropriate supervision and has a track record of producing results.

Highly energetic and demonstrates ability to coordinate multiple projects and competing priorities.

Creative mindset of continually thinking and presenting new ideas on how to enhance event experiences and partnerships to create impact to the business.

Excellent command of written and spoken English and Chinese.

Strong PC skills including MS Word| Excel and PowerPoint.

CORE WORK ACTIVITIES

The following are specific responsibilities and contributions critical
to the successful performance of the position:

Support on developing strategies| planning processes and setting KPIs for all buzz marketing and partnership initiatives including stakeholder alignment| approval process| project management| budget management| agency management| PR and brand messaging alignment.

Execute Marriott Bonvoy Moments strategy by closely collaborating with partners| hotels| various stakeholders to deliver seamless member experience in Asia Pacific excluding China.

Support all communication| liaison and follow-up on negotiations with existing and potential partners.

Be the advocate of all above-property and on-property Marriott Bonvoy Moments submission in Asia Pacific excluding China.

Conduct and keep track of the full year calendar on all Asia Pacific (excluding China) Marriott Bonvoy Moments and marketing activities.

Own and manage loyalty marketing brand and marketing governance.
Liaise with internal and external parties to ensure all ATL/BTL messages are aligned with brand guidelines.

On-site support and traveling for identified member experiential events are required.

Measure| analysis and review project performance| track progress on KPIs to ensure the business goals are met and explore opportunities to improve in the future.

MANAGEMENT COMPETENCIES

Leadership

Adaptability – Maintains performance level under pressure or when experiencing changes or challenges in the workplace.

Communication – Conveys information and ideas to others in a convincing and engaging manner through a variety of methods.

Problem Solving and Decision Making – Identifies and understands issues| problems| and opportunities; obtains and compares information from different sources to draw conclusions| develops and evaluates alternatives and solutions| solves problems| and chooses a course of action.

Professional Demeanor – Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.

Managing Execution

Building and Contributing to Teams – Participates as a member of a team to move toward the completion of common goals while fostering cohesion and collaboration among team members.

Driving for Results – Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates| focuses| and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.

Planning and Organizing – Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements to accomplish goals and ensure work is completed.

Building Relationships

Coworker Relationships – Interacts with others in a way that builds openness| trust| and confidence in the pursuit of organizational goals and lasting relationships.

Customer Relationships – Develops and sustains relationships based on an understanding of customer/stakeholder needs and actions consistent with the company’s service standards.

Global Mindset – Supports employees and business partners with diverse styles| abilities| motivations| and/or cultural perspectives; utilizes differences to drive innovation| engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.

Generating Talent and Organizational Capability

Talent Management – Provides support and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.

Learning and Applying Professional Expertise

Applied Learning – Seeks and makes the most of learning opportunities to improve performance of self and/or others.

Business Acumen – Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach business and administrative challenges.

Technical Acumen – Understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges.

Marketing-The ability to generate the strategy used in sales techniques| communications| and business development to positively impact customer relationships and business profitability

Basic Competencies – Fundamental competencies required for accomplishing basic work activities.

Basic Computer Skills – Uses basic computer hardware and software (e.g.| personal computers| word processing software| Internet browsers| etc.).

Mathematical Reasoning – Adds| subtracts| multiplies| or divides quickly| correctly| and in a way that allows one to solve work-related issues.

Oral Comprehension – Listens to and understands information and ideas presented through spoken words and sentences.

Reading Comprehension – Understands written sentences and paragraphs in work related documents.

Writing – Communicates effectively in writing as appropriate for the needs of the audience.

_

Account Executive – DELL – Hong Kong

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## Account Executive
Hong Kong
Dell provides the technology that transforms the way we all work and live. But
we are more than a technology company — we are a people company. We inspire-
challenge and respect every one of our over 100-000 employees. We also provide
them with unparalleled growth and development opportunities. Within Account
sales team we are looking for an Account Executive to work as part of a
team based in Hong Kong.
From developing brand new accounts to driving expansion across existing
accounts- our Direct Sales team transforms opportunity into action every day.
Whether focusing on a geographical area- product line- industry- channel o

market segment- their goal is the same: to develop relationships with the end

users of the organization and generate meaningful sales. They are the direc

line between our ground-breaking portfolio of product solutions and the desk

of satisfied customers.

Summary

Responsible for new account development and/or expanding existing accounts within an established geographic territory/product line.
May also be allocated a particular channel or market segment.

Principal Accountabilities

This job represents a balanced sales effort of product and services knowledge and selling skills.
Grows the territory/account base to attain financial objectives. Understands customers business and solutions requirements.
Territory/account management- including account planning and sales forecasting.
Customarily and regularly engaged with decision makers at client facilities in performing primary duties. Leads sales process and utilizes all available

Principal Responsibilities

Supports moderately complex accounts and some large accounts. Gains access and manages relationships with senior level leaders and executives.
Identifies business trends and leverages strengths of the sales team to create a differentiated offering and position ourselves to capture business.
Uses complementary solutions from other areas of the business as a competitive strategy. Interfaces directly with customers to ensure satisfaction with our solutions.
Identifies opportunities for junior account managers to fill a geographic or vertical coverage gap. Identifies appropriate products and services to meet the full range of customer needs.
Identifies cost effective and practical alternatives for the assigned business area by bundling products/service |solutions| to maximize our opportunity while meeting customer`s needs.
Seen as an expert in a given segment and/or channel.
Point of contact for escalated issues.
Skillfully negotiates with others to achieve desired results/meet customer needs.

Skills Required

Ability to work in a high-pressure environment. Ability to work effectively with senior management.
Advanced knowledge of and skilled in contract interpretation- negotiations and project management.
Advanced knowledge of strategic planning. Advanced knowledge of company products and services.
Advanced oral- written- and presentation communication skills to interact with upper leadership- staff- vendors and clients.

Dell is committed to the principle of equal employment opportunity for all
employees and to providing employees with a work environment free of
discrimination and harassment. All employment decisions at Dell are based on
business needs- job requirements and individual qualifications- without regard
to race- color- religion or belief- national- social or ethnic origin- sex
(including pregnancy)- age- physical- mental or sensory disability- HIV
Status- sexual orientation- gender identity and/or expression- marital- civil
union or domestic partnership status- past or present military service- family
medical history or genetic information- family or parental status- or any
other status protected by the laws or regulations in the locations where we
operate. Dell will not tolerate discrimination or harassment based on any of
these characteristics. Learn more about Diversity and Inclusion at Dell here.

Job Family: Outside-Sales Job ID: R44930

Dell Boomi Enterprise Account Executive – DELL – Hong Kong

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Company Description – Dell Technologies
With more than 100-000 team members globally- we promote an environment that
is rooted in the entrepreneurial spirit in which the company was founded.
Dell`s team members are committed to serving our communities- regularly
volunteering for over 1-500 non-profit organizations. The company has also
received many accolades from employer of choice to energy conservation. Our
team members follow an open approach to technology innovation and believe that
technology is essential for human success.
Why work with us?
Life at Dell means collaborating with dedicated professionals with a passion for technology.
When we see something that could be improved- we get to work inventing the solution

Our people demonstrate our winning culture through positive and meaningful relationships

We invest in our people and offer a series of programs that enables them to pursue a career that fulfills their potential

Our team members` health and wellness is our priority as well as rewarding them for their hard work

Boomi Enterprise Account Executive

Are you ready to work on world changing technologies? Today- organizations
need to move with increased agility and insight to grow and thrive. Dell Boomi
is one of the hottest tech companies in the SaaS/Cloud industry- named a
Leader for the third year in a row in the Gartner Enterprise iPaaS Magic
Quadrant and recently recognized by Inc. Magazine as one of the best
workplaces. Our award-winning- patented technology is transforming the world
of integration by making enterprise-class integration technology accessible
and affordable to companies of all sizes.

Dell Boomi provides the foundation on which your business can evolve and
innovate. According to a recent survey by Vanson Bourne- connected businesses
are far outpacing their competitors. We help organizations connect everything
and engage everywhere across any channel- device or platform. More than 7-000
organizations are using Boomi to run better- faster and smarter.

Organizations across industries and geographies are seeking faster and smarter
ways to modernize their digital infrastructure. But the increasing
complexities of application and data integration is a growing challenge. And
with the accelerating pace of business- companies can`t afford to spend months
on complex and resource-intensive integration projects.

The Dell Boomi cloud-native platform provides revolutionary speed and ease for
connecting any combination of on-premise or cloud-based applications for
automating business process. Our unified platform includes robust support for
core integration- master data- API- EDI and workflow management- all based on
one unified- |low-code| development environment. By tapping the power of the
Boomi platform- any organization can significantly shorten project times-
reduce costs- streamline processes and boost productivity. Our technologies
connect applications- assure data quality and automate workflows.

Working at Dell Boomi means doing what you love. We hire trailblazers with an
entrepreneurial spirit who can solve challenging problems- make a real impact
in technology and want to build something big. If you are passionate about
solving hard problems- enjoy working with world-class people and developing
cutting edge technology- you should explore a career with Boomi. Learn more at
http://www.boomi.com/ or visit Boomi Careers.

Role Responsibilities

This job represents a balanced sales effort of product and services knowledge and selling skills
Grows the territory/account base to attain financial objectives
Understands customers` business and solutions requirements
Territory/account management- including account planning and sales forecasting
Customarily and regularly engaged with decision makers at client facilities in performing primary duties
Leads sales process and utilizes all available resources to manage account

Requirements

Experience selling to large complex accounts
Analyzes and leverages industry- competitor and market data to set strategy
Gains access and manages relationships with senior level executives
Identifies business trends and leverages strengths of the sales team to create a differentiated offering and position ourselves to capture business Interfaces directly with customers to ensure satisfaction with our solutions
Establishes performance goals and metrics to drive execution
Conducts informal coaching sessions with internal teams
Provides insight and thought leadership to customers in order to create and leverage strategic partnership
World class account manager with strong boardroom/executive presence
Seen internally and externally as the senior authority in a given segment and/or channel
At times- leveraged to coach/mentor others
Anticipates customer needs beyond existing scope of our products and services
Identifies cost effective and practical alternatives by bundling products/service |solutions| to maximize our opportunity while meeting the customer`s needs
Provides team leadership on large- complex opportunities
May be assigned to specific national account(s) that traditionally has the highest complexity and strategic importance to the firm

Sales Team Highlights

Enterprise and Commercial opportunities
6 month sales achievement cycle 2X|s a year ~TRIPLE Accelerators NO CAP
Dell Technology|s complement of tools & solutions. Cross Selling with Dell
Sellers to Success ratio high across the business
Accessibility to Leadership – How do WE hit your number philosophy!

Dell Boomi Product Overview: https://youtu.be/AcwMPny1uCo

Dell is an Equal Opportunity Employer and Prohibits Discrimination and
Harassment of Any Kind: Dell is committed to the principle of equal employment
opportunity for all employees and to providing employees with a work
environment free of discrimination and harassment. All employment decisions at
Dell are based on business needs- job requirements and individual
qualifications- without regard to race- color- religion or belief- national-
social or ethnic origin- sex (including pregnancy)- age- physical- mental or
sensory disability- HIV Status- sexual orientation- gender identity and/or
expression- marital- civil union or domestic partnership status- past or
present military service- family medical history or genetic information-
family or parental status- or any other status protected by the laws or
regulations in the locations where we operate. Dell will not tolerate
discrimination or harassment based on any of these characteristics. Dell
encourages applicants of all ages.

Benefits
We offer highly competitive salaries- bonus programs- world-class benefits-
and unparalleled growth and development opportunities — all to create a
compelling and rewarding work environment.

If you relish the prospect of championing innovative products direct to
significant customers- this is your opportunity to develop with Dell. Apply
now!

Dell is committed to the principle of equal employment opportunity for all
employees and to providing employees with a work environment free of
discrimination and harassment. All employment decisions at Dell are based on
business needs- job requirements and individual qualifications- without regard
to race- color- religion or belief- national- social or ethnic origin- sex
(including pregnancy)- age- physical- mental or sensory disability- HIV
Status- sexual orientation- gender identity and/or expression- marital- civil
union or domestic partnership status- past or present military service- family
medical history or genetic information- family or parental status- or any
other status protected by the laws or regulations in the locations where we
operate. Dell will not tolerate discrimination or harassment based on any of
these characteristics. Learn more about Diversity and Inclusion at Dell here.

Job Family: Boomi Remote Job ID: R75192

Sales Executive – Hong Kong SkyCity Marriott Hotel – 1 Sky City Road East

APPLY HERE

Job Number 19107208
Job Category Sales and Marketing
Location Hong Kong SkyCity Marriott Hotel| 1 Sky City Road East| Hong
Kong S.A.R.| Hong Kong| Hong Kong S.A.R.
Brand Marriott Hotels Resorts /JW Marriott
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us
Marriott Hotels | Marriott International’s flagship brand with more than
500 global locations| is advancing the art of hosting so that our guests can
travel brilliantly. As a host with Marriott Hotels| you will help keep this
promise by delivering premium choices| sophisticated style| and well-crafted
details. With your skills and imagination| together we will innovate and
reinvent the future of travel.

Job Summary

Contact appropriate individual or department (e.g.| Sales| Data
Administration| Accounting) as necessary to resolve guest calls| requests| or
problems. Use sales techniques that maximize revenue while maintaining
existing guest loyalty to Marriott| including up-selling. Determine and give
complimentaries to guests as gifts for their patronage (e.g.| rewards points|
show tickets| gift certificates). Promote awareness of brand image internally
and externally. Process requests for redeeming Marriott Rewards points.
Process all reservation requests| changes| and cancellations received by
phone| fax| or mail. Enter Marriott Rewards information into appropriate
software when taking guest reservations. Answer| record| and process all guest
calls| requests| questions| or concerns. Perform general office duties to
support Sales & Marketing (e.g.| filing| sending emails| typing| faxing).
Assist management in training and motivating employees; serve as a role model.

Follow all company policies and procedures; ensure uniform and personal
appearance are clean and professional; maintain confidentiality of proprietary
information; protect company assets. Welcome and acknowledge all guests
according to company standards; anticipate and address guests| service needs;
thank guests with genuine appreciation. Speak with others using clear and
professional language; prepare and review written documents accurately and
completely; answer telephones using appropriate etiquette. Develop and
maintain positive working relationships with others; support team to reach
common goals; listen and respond appropriately to the concerns of other
employees. Monitor the performance of others to ensure adherence to quality
expectations and standards. Read and visually verify information in a variety
of formats. Move| lift| carry| push| pull| and place objects weighing less
than or equal to 10 pounds without assistance. Perform other reasonable job
duties as requested by Supervisors.

_

Reservations Agent – W Hong Kong – 1 Austin Road West

APPLY HERE

Job Number 19109076
Job Category Reservations
Location W Hong Kong| 1 Austin Road West| Kowloon| Hong Kong| Hong Kong
S.A.R.
Brand W Hotels
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
Boldly coloring outside the lines of luxury| W turns the traditional notion of
the extravagant hotel on its head. Our irreverent attitude and taste for
excess redefine revelry for the modern jet set. Our guests have a lust for a
life less ordinary that drives them to demand more| experience it all| and hit
repeat.
We share our guests’ passions| providing insider access to what’s new and
what’s next. Moderation is not in our vocabulary and we know that lust for
life demands more| not less. W guests soak it in and live each day with a
mantra: Detox.Retox.Repeat. If you’re ready to create the energetic W scene
that is magnetic to everyday disruptors around the world| then we invite you
to explore a career with W Hotels.

Job Summary

Process all reservation requests| changes| and cancellations received by
phone| fax| or mail. Identify guest reservation needs and determine
appropriate room type. Verify availability of room type and rate. Explain
guarantee| special rate| and cancellation policies to callers. Accommodate and
document special requests. Answer questions about property facilities/services
and room accommodations. Follow sales techniques to maximize revenue. Input
and access data in reservation system. Indicate special room reservation types
(e.g.| complimentary rooms| employee discounts| travel agent inspection rates|
and wholesale reservations) by inputting the correct code and rate into the
reservation system. Follow proper escalation procedures when addressing guest
concerns.

Follow all company policies and procedures; ensure uniform and personal
appearance are clean and professional; maintain confidentiality of proprietary
information; protect company assets; protect the privacy and security of
guests and coworkers. Welcome and acknowledge all guests according to company
standards; anticipate and address guests| service needs; assist individuals
with disabilities; thank guests with genuine appreciation. Speak with others
using clear and professional language; answer telephones using appropriate
etiquette. Develop and maintain positive working relationships with others;
support team to reach common goals; listen and respond appropriately to the
concerns of other employees. Comply with quality assurance expectations and
standards. Move| lift| carry| push| pull| and place objects weighing less than
or equal to 10 pounds without assistance. Perform other reasonable job duties
as requested by Supervisors.

_

Senior Reservations Manager – The Ritz-Carlton – Hong Kong

APPLY HERE

Job Number 19108690
Job Category Reservations
Location The Ritz-Carlton| Hong Kong| International Commerce Center| Hong
Kong S.A.R.| Hong Kong| Hong Kong S.A.R.
Brand The Ritz-Carlton
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
At more than 80 award-winning properties worldwide| The Ritz-Carlton Ladies
and Gentlemen create experiences so exceptional that long after a guest stays
with us| the experience stays with them. As the premier worldwide provider of
luxury experiences| we set the standard for rare and special luxury service
the world over. We invite you to explore The Ritz-Carlton.

_The Ritz-Carlton is an equal opportunity employer committed to hiring a
diverse workforce and sustaining an inclusive culture. The Ritz-Carlton does
not discriminate on the basis of disability| veteran status or any other basis
protected under federal| state or local laws._

]

Marketing Communications Manager – Courtyard Hong Kong Sha Tin – 1 On Ping Street

APPLY HERE

Job Number 19077035
Job Category Sales and Marketing
Location Courtyard Hong Kong Sha Tin| 1 On Ping Street| Sha Tin| New
Territories| Hong Kong S.A.R.| Hong Kong| Hong Kong S.A.R.
Brand Courtyard by Marriott
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
Strategically located| the 524-room Courtyard by Marriott Hong Kong Sha
Tin features stylish rooms with tranquil views of the Shing Mun River|
offering smart and practical choices whether for work or leisure. The award
winning hotel is just a 5-minute stroll to the nearby Shek Mun Station (Ma On
Shan Line)| with daily complimentary shuttle bus service available.

Job Summary

Responsible for completing marketing plan for property
Manages all e-commerce opportunities
Develops a good working relationship with tourism bureaus and community leaders

Job Requirement

Degree holder in Sales and Marketing| Business Administration| Hospitality Management| or related field;
Minimum of 5 years relevant experience| preferable in hotel or related professional area
Excellent command of both spoken and written Chinese and English; Proficiency in Mandarin would be desirable
Strong media contacts and good communications and organization skills
Highly motivated with innovative and creative mind
Well versed in digital and social media marketing