Senior Manager| Internal Investigations| Asia Pacific – Asia/Pacif/Australia Region – Suite 1108 11th Floor Cityplaza One

APPLY HERE

Job Number 19129387
Job Category Finance and Accounting
Location Asia/Pacif/Australia Region| Suite 1108 11th Floor Cityplaza
One| Hong Kong S.A.R.| Hong Kong| Hong Kong S.A.R.
Brand Corporate
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
Marriott International is the world’s largest hotel company| with more brands|
more hotels and more opportunities for associates to grow and succeed. We
believe a great career is a journey of discovery and exploration. So| we ask|
where will your journey take you?

JOB SUMMARY

The Department of Investigations is a sub group of the Global Safety &
Security (GS&S) organization. This Department’s mission places a strong
emphasis on mitigating financial| identify theft and economic crime. The
Department performs a wide range of investigations into all allegations of
serious misconduct| threats and criminal activity committed by associates|
guests and others| in order to ensure and safeguard the assets and protect the
reputation of Marriott International (MI).

In this role| he/she will manage or directly provide specific investigative
services| projects and information with the intent of reducing company losses
as well as to successfully defend legal actions regarding the investigation
and disciplinary action of associates and/or customers or invitees.

CANDIDATE PROFILE

Education and Experience

Bachelor’s Degree required or equivalent experience

Fluency in Mandarin language strongly preferred.

6+ years of progressive commercial Internal Investigations experience.

Prior investigative and interview experience within AP’s local employment law requirements.

Experienced undercover investigation/project management skills.

Loss Prevention management experience at the property level| or comparable industry experience highly desirable.

Demonstrated hotel operations/management experience strongly preferred.

Demonstrated investigative development skills.

In-depth knowledge of all Internal Investigations services.

Effective time management skills.

Effective listening skills.

Excellent written and oral communication skills.

Demonstrated mastery of problem-solving methodology for decision making.

Demonstrated follow-up and customer service skills.

Personal integrity with a high regard to maintain strict confidentiality.

Ability to persuade and influence others| including those at senior organizational levels.

Solid knowledge of local employment law.

Understanding of the components of criminal and civil law.

Ability to foster good working relationships with Corporate Legal and Labor Departments and Corporate Human Resources Department.

Ability and willingness to travel extensively (approximately 50%).

CORE WORK ACTIVITIES

Undercover Investigations: Manage outside vendors. Influence internal management regarding employment actions that are the result of theft| drug abuse| fraud or serious misconduct. Provide director on-site closure of investigations to a legally defendable conclusion working within legal guidelines and Marriott’s Guarantee of Fair Treatment policy.

Video Surveillance Investigations: Manage or directly deliver the technical| legal and communication requirements of conducting on-property covert electronic video surveillance. Monitor and evaluate federal and state legislation concerning the use of electronic monitoring in the workplace. Ensure that the criteria of “reasonable expectation of privacy” are adhered to.

Information/Due Diligence Investigations: Directly access and manage the process and dissemination of “publicly held” information in federal| state| municipal and private repositories for the purposes of due diligence analysis and pre/post-employment screening. Directly serve as a technical resource to MI on Marriott policy concerning the use of information-based investigations| State and Federal Fair Credit Reporting Acts| and Constitution and Statutory Protections of Workplace Privacy.

On-Site Investigations: Provide direct on-site unit assistance for property specific investigations. Gather and coordinate information. Provide specific technical expertise in the delivery of investigative interviews in compliance of civil law.

Special Investigations: Respond to and directly support MI requests for specialized investigative direction. Implement and manage (to a legally defendable conclusion) all internal investigations which are a result of theft| fraud| and drug abuse. Directly manage the course of all investigations in a manner that is legally defendable. Review (with a labor attorney) all company violations which surface during an investigation to allow property management to make fair| balanced and legal disciplinary decisions. Conduct post investigative interviews with associates identified as violating company policies.

Intelligence Gathering: On request| provide searches via the internet and subscription databases on controversial groups| protests| and information of groups| companies or persons that are targeting the company.

Fraud Investigations: Respond to all direct MI requests involving credit card| check counterfeiting and system or computer fraud. Conduct on-going research in this field. Build effective communication networks with local law enforcement agencies as well as federal agencies that handle financial and economic crime. Continuously enhance fraud expertise and knowledge in the field via on-going education. Provide direct counsel to MI units on effective ways to conduct the investigation. Manage investigations and act as a liaison between property| law enforcement agencies| Finance Group| Human Resources| Internal Audit| Law Department| and related regional managers as identified by the MI.

Court Appearances: Schedule| organize and/or attend Company prosecution appearances in court on behalf of the company.

Provide professional consultation for all other Marriott SBU’s upon request.

Maintain and provide effective communications during all investigations with Regional Vice Presidents of Human Resources (RVPHR’s)| Regional Directors of Human Resources (RDHR’s)| Regional Associate Relations Managers| HR Field Services Team management| Attorneys from Corporate| Legal and Labor Law Departments| Internal Audit| Business leaders| unit General Managers| and other regional managers as defined by the MI SBU.

Design| develop and create graphic presentations of department initiatives and internal field service evaluating processes.

Performs other duties/ other assignments as requested by management.

Performs other reasonable duties as required for the position.

MANAGEMENT COMPETENCIES

Leadership

· Adaptability – Maintains performance level under pressure or when
experiencing changes or challenges in the workplace.

· Communication – Conveys information and ideas to others in a convincing
and engaging manner through a variety of methods.

· Problem Solving and Decision Making – Identifies and understands
issues| problems| and opportunities; obtains and compares information from
different sources to draw conclusions| develops and evaluates alternatives and
solutions| solves problems| and chooses a course of action.

· Professional Demeanor – Exhibits behavioral styles that convey
confidence and command respect from others; makes a good first impression and
represents the company in alignment with its values.

Managing Execution

· Building and Contributing to Teams – Participates as a member of a
team to move toward the completion of common goals while fostering cohesion
and collaboration among team members.

· Driving for Results – Sets high standards of performance for self
and/or others; assumes responsibility for work objectives; initiates| focuses|
and monitors the efforts of self and/or others toward the accomplishment
goals; proactively takes action and goes beyond what is required.

· Planning and Organizing – Gathers information and resources
required to set a plan of action for self and/or others; prioritizes and
arranges work requirements to accomplish goals and ensure work is completed.

Building Relationships

· Coworker Relationships – Interacts with others in a way that builds
openness| trust| and confidence in the pursuit of organizational goals and
lasting relationships.

· Customer Relationships – Develops and sustains relationships based on
an understanding of customer/stakeholder needs and actions consistent with the
company’s service standards.

· Global Mindset – Supports employees and business partners with diverse
styles| abilities| motivations| and/or cultural perspectives; utilizes
differences to drive innovation| engagement and enhance business results; and
ensures employees are given the opportunity to contribute to their full
potential.

Generating Talent and Organizational Capability

· Organizational Capability – Evaluates and adapts the structure of
assignments and work processes to best fit the needs and/or support the goals
of an organizational unit.

· Talent Management – Provides guidance and feedback to help individuals
develop and strengthen skills and abilities needed to accomplish work
objectives.

Learning and Applying Professional Expertise

· Applied Learning – Seeks and makes the most of learning
opportunities to improve performance of self and/or others.

· Business Acumen – Understands and utilizes business information to
manage everyday operations and generate innovative solutions to approach
business and administrative challenges.

· Technical Acumen – Understands and utilizes professional skills and
knowledge in a specific functional area to conduct and manage everyday
business operations and generate innovative solutions to approach function-
specific work challenges.

· Basic Competencies – Fundamental competencies required for
accomplishing basic work activities.

o Basic Computer Skills – Uses basic computer hardware and software
(e.g.| personal computers| word processing software| Internet browsers| etc.).

o Mathematical Reasoning – Adds| subtracts| multiplies| or divides
quickly| correctly| and in a way that allows one to solve work-related issues.

o Oral Comprehension – Listens to and understands information and ideas
presented through spoken words and sentences.

o Reading Comprehension – Understands written sentences and paragraphs in
work related documents.

o Writing – Communicates effectively in writing as appropriate for the
needs of the audience.

_
_

_

Senior Manager| Internal Investigations| Asia Pacific – Asia/Pacif/Australia Region – Suite 1108 11th Floor Cityplaza One

APPLY HERE

Job Number 19129387
Job Category Finance and Accounting
Location Asia/Pacif/Australia Region| Suite 1108 11th Floor Cityplaza
One| Hong Kong S.A.R.| Hong Kong| Hong Kong S.A.R.
Brand Corporate
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
Marriott International is the world’s largest hotel company| with more brands|
more hotels and more opportunities for associates to grow and succeed. We
believe a great career is a journey of discovery and exploration. So| we ask|
where will your journey take you?

JOB SUMMARY

The Department of Investigations is a sub group of the Global Safety &
Security (GS&S) organization. This Department’s mission places a strong
emphasis on mitigating financial| identify theft and economic crime. The
Department performs a wide range of investigations into all allegations of
serious misconduct| threats and criminal activity committed by associates|
guests and others| in order to ensure and safeguard the assets and protect the
reputation of Marriott International (MI).

In this role| he/she will manage or directly provide specific investigative
services| projects and information with the intent of reducing company losses
as well as to successfully defend legal actions regarding the investigation
and disciplinary action of associates and/or customers or invitees.

CANDIDATE PROFILE

Education and Experience

Bachelor’s Degree required or equivalent experience

Fluency in Mandarin language strongly preferred.

6+ years of progressive commercial Internal Investigations experience.

Prior investigative and interview experience within AP’s local employment law requirements.

Experienced undercover investigation/project management skills.

Loss Prevention management experience at the property level| or comparable industry experience highly desirable.

Demonstrated hotel operations/management experience strongly preferred.

Demonstrated investigative development skills.

In-depth knowledge of all Internal Investigations services.

Effective time management skills.

Effective listening skills.

Excellent written and oral communication skills.

Demonstrated mastery of problem-solving methodology for decision making.

Demonstrated follow-up and customer service skills.

Personal integrity with a high regard to maintain strict confidentiality.

Ability to persuade and influence others| including those at senior organizational levels.

Solid knowledge of local employment law.

Understanding of the components of criminal and civil law.

Ability to foster good working relationships with Corporate Legal and Labor Departments and Corporate Human Resources Department.

Ability and willingness to travel extensively (approximately 50%).

CORE WORK ACTIVITIES

Undercover Investigations: Manage outside vendors. Influence internal management regarding employment actions that are the result of theft| drug abuse| fraud or serious misconduct. Provide director on-site closure of investigations to a legally defendable conclusion working within legal guidelines and Marriott’s Guarantee of Fair Treatment policy.

Video Surveillance Investigations: Manage or directly deliver the technical| legal and communication requirements of conducting on-property covert electronic video surveillance. Monitor and evaluate federal and state legislation concerning the use of electronic monitoring in the workplace. Ensure that the criteria of “reasonable expectation of privacy” are adhered to.

Information/Due Diligence Investigations: Directly access and manage the process and dissemination of “publicly held” information in federal| state| municipal and private repositories for the purposes of due diligence analysis and pre/post-employment screening. Directly serve as a technical resource to MI on Marriott policy concerning the use of information-based investigations| State and Federal Fair Credit Reporting Acts| and Constitution and Statutory Protections of Workplace Privacy.

On-Site Investigations: Provide direct on-site unit assistance for property specific investigations. Gather and coordinate information. Provide specific technical expertise in the delivery of investigative interviews in compliance of civil law.

Special Investigations: Respond to and directly support MI requests for specialized investigative direction. Implement and manage (to a legally defendable conclusion) all internal investigations which are a result of theft| fraud| and drug abuse. Directly manage the course of all investigations in a manner that is legally defendable. Review (with a labor attorney) all company violations which surface during an investigation to allow property management to make fair| balanced and legal disciplinary decisions. Conduct post investigative interviews with associates identified as violating company policies.

Intelligence Gathering: On request| provide searches via the internet and subscription databases on controversial groups| protests| and information of groups| companies or persons that are targeting the company.

Fraud Investigations: Respond to all direct MI requests involving credit card| check counterfeiting and system or computer fraud. Conduct on-going research in this field. Build effective communication networks with local law enforcement agencies as well as federal agencies that handle financial and economic crime. Continuously enhance fraud expertise and knowledge in the field via on-going education. Provide direct counsel to MI units on effective ways to conduct the investigation. Manage investigations and act as a liaison between property| law enforcement agencies| Finance Group| Human Resources| Internal Audit| Law Department| and related regional managers as identified by the MI.

Court Appearances: Schedule| organize and/or attend Company prosecution appearances in court on behalf of the company.

Provide professional consultation for all other Marriott SBU’s upon request.

Maintain and provide effective communications during all investigations with Regional Vice Presidents of Human Resources (RVPHR’s)| Regional Directors of Human Resources (RDHR’s)| Regional Associate Relations Managers| HR Field Services Team management| Attorneys from Corporate| Legal and Labor Law Departments| Internal Audit| Business leaders| unit General Managers| and other regional managers as defined by the MI SBU.

Design| develop and create graphic presentations of department initiatives and internal field service evaluating processes.

Performs other duties/ other assignments as requested by management.

Performs other reasonable duties as required for the position.

MANAGEMENT COMPETENCIES

Leadership

· Adaptability – Maintains performance level under pressure or when
experiencing changes or challenges in the workplace.

· Communication – Conveys information and ideas to others in a convincing
and engaging manner through a variety of methods.

· Problem Solving and Decision Making – Identifies and understands
issues| problems| and opportunities; obtains and compares information from
different sources to draw conclusions| develops and evaluates alternatives and
solutions| solves problems| and chooses a course of action.

· Professional Demeanor – Exhibits behavioral styles that convey
confidence and command respect from others; makes a good first impression and
represents the company in alignment with its values.

Managing Execution

· Building and Contributing to Teams – Participates as a member of a
team to move toward the completion of common goals while fostering cohesion
and collaboration among team members.

· Driving for Results – Sets high standards of performance for self
and/or others; assumes responsibility for work objectives; initiates| focuses|
and monitors the efforts of self and/or others toward the accomplishment
goals; proactively takes action and goes beyond what is required.

· Planning and Organizing – Gathers information and resources
required to set a plan of action for self and/or others; prioritizes and
arranges work requirements to accomplish goals and ensure work is completed.

Building Relationships

· Coworker Relationships – Interacts with others in a way that builds
openness| trust| and confidence in the pursuit of organizational goals and
lasting relationships.

· Customer Relationships – Develops and sustains relationships based on
an understanding of customer/stakeholder needs and actions consistent with the
company’s service standards.

· Global Mindset – Supports employees and business partners with diverse
styles| abilities| motivations| and/or cultural perspectives; utilizes
differences to drive innovation| engagement and enhance business results; and
ensures employees are given the opportunity to contribute to their full
potential.

Generating Talent and Organizational Capability

· Organizational Capability – Evaluates and adapts the structure of
assignments and work processes to best fit the needs and/or support the goals
of an organizational unit.

· Talent Management – Provides guidance and feedback to help individuals
develop and strengthen skills and abilities needed to accomplish work
objectives.

Learning and Applying Professional Expertise

· Applied Learning – Seeks and makes the most of learning
opportunities to improve performance of self and/or others.

· Business Acumen – Understands and utilizes business information to
manage everyday operations and generate innovative solutions to approach
business and administrative challenges.

· Technical Acumen – Understands and utilizes professional skills and
knowledge in a specific functional area to conduct and manage everyday
business operations and generate innovative solutions to approach function-
specific work challenges.

· Basic Competencies – Fundamental competencies required for
accomplishing basic work activities.

o Basic Computer Skills – Uses basic computer hardware and software
(e.g.| personal computers| word processing software| Internet browsers| etc.).

o Mathematical Reasoning – Adds| subtracts| multiplies| or divides
quickly| correctly| and in a way that allows one to solve work-related issues.

o Oral Comprehension – Listens to and understands information and ideas
presented through spoken words and sentences.

o Reading Comprehension – Understands written sentences and paragraphs in
work related documents.

o Writing – Communicates effectively in writing as appropriate for the
needs of the audience.

_
_

_

Manager| Internal Audit| Asia Pacific – Asia/Pacif/Australia Region – Suite 1108 11th Floor Cityplaza One

APPLY HERE

Job Number 19106247
Job Category Finance and Accounting
Location Asia/Pacif/Australia Region| Suite 1108 11th Floor Cityplaza
One| Hong Kong S.A.R.| Hong Kong| Hong Kong S.A.R.
Brand Corporate
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
Marriott International is the world’s largest hotel company| with more brands|
more hotels and more opportunities for associates to grow and succeed. We
believe a great career is a journey of discovery and exploration. So| we ask|
where will your journey take you?

The Internal Audit Department provides Marriott with a systematic| disciplined
approach to evaluating and improving the effectiveness of risk management|
control and governance. Internal Audit assesses and reports on Marriott’s
network of controls| governance| and business and financial risk management
processes| using a risk-based audit strategy.

This role is based in Hong Kong and will engage with multiple stakeholders and
members of finance leadership across the organization. She/he will play a key
role for ensuring that Marriott’s global controls| policies and procedures are
maintained to the strictest standards. She/He must be adept at tapping diverse
sources of information| identifying opportunities| anticipating challenges|
and executing strategies to deliver against current and future Internal Audit
priorities| thereby strengthening Marriott’s competitive advantage through
excellence in effective risk assessment and internal controls.

Expected contributions

Manage above property and property audits as scheduled| overseeing both internal and external resources.

Responsible for ensuring the integrity of Marriott|s financial reporting and internal controls through the systemic monitoring of key performance measures and the auditing of critical processes leveraging data analytics techniques. Identify performance trends| and investigate and resolve any problems/ inconsistencies| as appropriate.

Assist in investigations| including detection| investigation and documentation of findings.

Responsible for assisting with developing and delivering training material used by third party service providers to execute service level agreements.

Establish and maintain strong| collaborative relationships with internal customers and third party service providers to ensure timely exchange of information with third party service providers to ensure customer satisfaction.

Leverage the use of business performance management skills – able to deploy and manage (use data to systemically monitor the progress of work against schedules| quality standards) resources| to achieve/exceed objectives in a dynamic operating environment.

Monitor ongoing maintenance and effectiveness of department audit tools (i.e.| facilitation software and Integrated Practice Management software). Research and prepare proposals for new tools that could increase effectiveness of the department.

Assist with the development and execution of the annual risk assessment plan.

Coordinate with the Internal Audit Senior Director and Senior Manager to manage publication of required reports.

Serve as the Process Owner and Administrator for the audit workpaper tool and any other software used by the department to increase the effectiveness of the audit process.

Support the Internal Audit Senior Director and Senior Manager to partner with the iT organization to develop and facilitate delivery of information| tools| and resources that support Internal Audit’s efforts in ensuring a strong systems control environment. Utilize strong business performance management skills – able to deploy and manage (use data to systemically monitor the progress of work against schedules| budgets| and quality standards) resources| and to achieve/exceed objectives in a dynamic operating environment.

Assist with the Compliance Risk and Internal Control Assessments; design| assess| enhance| implement and test compliance programs for internal controls.

Champion excellence in business ethics and integrity| social responsibility| cross-cultural effectiveness| and associate engagement.

Perform other duties as assigned to meet business needs.

Key Talents and Experience

At least five years of progressively responsible experience in corporate internal audit or public accounting firm strongly preferred

At least 3 years of experience supervising audits| or having substantial responsibility for major aspects of an audit program preferably in a large| multinational publicly traded company or a public accounting firm.

Excellent English and fluent Mandarin (Spoken and written) are essential. Additional language skills appropriate to the region is preferred

Lodging/ hospitality industry experience highly desirable.

Strong relationship builder; experience working with outsourced partner(s) in a way that is seamless to the organization.

Collaborative approach with global market teams and business partners.

Exceptional organizational and project management skills. Effective in prioritizing work and following through on commitments.

Operates with a collaborative mindset to ensure that key stakeholders are considered| eliminating the need for duplicate systems; builds strong relationships to leverage information and insights to anticipate and respond to project risks; communicates well with project team and other leaders.

Strategic thinker; processes information through a strategic lens and applies tenants of systems thinking/theory to issues/assignments yielding the expected outcome or innovation.

Demonstrates understanding of multiple functions| brands and businesses in order to respond more quickly and resourcefully to new demands and challenges.

Acute attention to detail.

Strong qualitative and quantitative analytical skills; ability to take large volumes of complex data and/or information and present it in a clear and concise manner appropriate for management decision-making; uses data and a cogent problem solving methodology in decision making and impact assessment.

Strong and professional communications (verbal and written)| organization and presentation skills (verbal and written).

Knowledge of operating procedures| controls and governances.

Effective decision-making skills| can choose a prompt course of action amongst options involving uncertainty or risk.

Fast learner with a willing attitude. Resilience and a team player with a strong work ethic

Excellent Excel and Powerpoint skills required.

Education and Professional Certification

University Degree or equivalent in Accounting| Finance or a related discipline.
Member of a professional accountancy body (e.g. ACA| ACCA| CIMA)| IIA| CPA or CISA strongly preferred.
Project Management experience highly desirable.

Travel

This position will require global travel| on average| of 50% and occasionally up to 70%| and at times| on short notice.

Leadership

Adaptability – Maintains performance level under pressure or when experiencing changes or challenges in the workplace.

Communication – Conveys information and ideas to others in a convincing and engaging manner through a variety of methods.

Problem Solving and Decision Making – Identifies and understands issues| problems| and opportunities; obtains and compares information from different sources to draw conclusions| develops and evaluates alternatives and solutions| solves problems| and chooses a course of action

Professional Demeanor – Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.

Managing Execution

Building and Contributing to Teams – Participates as a member of a team to move toward the completion of common goals while fostering cohesion and collaboration among team members.

Driving for Results – Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates| focuses| and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.

Planning and Organizing – Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements to accomplish goals and ensure work is completed.

Building Relationships

Coworker Relationships – Interacts with others in a way that builds openness| trust| and confidence in the pursuit of organizational goals and lasting relationships.

Customer Relationships – Develops and sustains relationships based on an understanding of customer/stakeholder needs and actions consistent with the company’s service standards.

Global Mindset – Supports employees and business partners with diverse styles| abilities| motivations| and/or cultural perspectives; utilizes differences to drive innovation| engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.

Generating Talent and Organizational Capability

Talent Management – Provides support and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.

Learning and Applying Professional Expertise

Applied Learning – Seeks and makes the most of learning opportunities to improve performance of self and/or others.

Business Acumen – Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach business and administrative challenges.

Technical Acumen – Understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges.

Financial Audit and Controls-The ability to recognize| research| and resolve discrepancies in financial data| and create flow charts on main accounting and control cycles (A/R| AP| Cash) to facilitate understanding of key control points; including knowledge of and ensuring execution of local Generally Accepted Accounting Principles (local GAAP)| Marriott International Policies (MIP)| and International Standard Operating Procedures (ISOPs).

General Finance and Accounting-The ability to apply knowledge of local Generally Accepted Accounting Principles (local GAAP)| current company accounting policies and procedures| general accounting and financial reporting| auditing| accounts payable| and accounts receivable practices to ensure property maintenance of business unit and/or company financial information.

Basic Competencies – Fundamental competencies required for accomplishing basic work activities.

Basic Computer Skills – Uses basic computer hardware and software (e.g.| personal computers| word processing software| Internet browsers| etc.).

Mathematical Reasoning – Adds| subtracts| multiplies| or divides quickly| correctly| and in a way that allows one to solve work-related issues.

Oral Comprehension – Listens to and understands information and ideas presented through spoken words and sentences.

Reading Comprehension – Understands written sentences and paragraphs in work related documents.

Writing – Communicates effectively in writing as appropriate for the needs of the audience.

]

Cook – French Restaurant – The St. Regis Hong Kong – 1 Harbour Drive

APPLY HERE

Job Number 19104421
Job Category Food and Beverage & Culinary
Location The St. Regis Hong Kong| 1 Harbour Drive| Hong Kong S.A.R.| Hong
Kong| Hong Kong S.A.R.
Brand St. Regis Hotels & Resorts
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
The St. Regis brand first established luxury hospitality more than 110 years
ago| with the opening of the St. Regis New York. From the moment John Jacob
Astor IV opened the doors of his Beaux-Arts masterpiece on New York’s Fifth
Avenue| St. Regis has stood as a symbol of uncompromising elegance and bespoke
service. Today| with more than 40 of the best addresses around the world| St.
Regis is a place where trends are born| boundaries are broken and guests can
simply live exquisite. We invite you to explore careers at St. Regis.

Connect your passions with a rewarding opportunity

Others may call you a foodie| but you know you’re much more than that. You
want to learn all the tricks of the trade and be the master of the kitchen.
When you join us| you’ll find that there are no limits on your creativity or
your potential. We inspire you to grow and challenge yourself because when you
are pursuing excellence| you’re helping us to provide exceptional travel
experiences.

Rewards for work| benefits for your lifestyle

You’ll be supported in and out of the workplace through:

Discounts on hotel rooms| gift shop items| food and beverage
Learning and development opportunities
Recognition programs
Wellbeing programs
Encouraging management
Team-spirited colleagues

The impact you’ll make

You hold yourself to a higher culinary standard and it is your attention to
each preparation that keeps guests with us to dine. Working with a dedicated
team of experts| you will learn something different every day as you work with
new seasonal menus and unique presentations. You hard work pays off when a
dish that you’ve thoughtfully helped to prepare has guests raving and anxious
to return.

What you’ll be doing

Prepare fresh ingredients for cooking according to recipes/menu
Cook food and prepare top-quality menu items in a timely manner
Test foods to ensure proper preparation and temperature
Operate kitchen equipment safely and responsibly
Ensure the proper sanitation and cleanliness of surfaces and storage containers

What we’re looking for

Great teamwork skills and attention to detail
Positive outlook and outgoing personality
Previous kitchen experience is a big plus

This role requires the ability to move and lift up to 25 lbs. Standing|
sitting or walking for extended periods of time and ensuring a professional
appearance in a clean uniform are also required. Prior to employment| we’ll
ask you to complete safety training and certification.

Explore our very big world

When you bring your natural talents and passion for food| we welcome you into
our family. No matter your specialty or culinary background| we offer great
rewards and opportunities to improve your skills. You will work closely with a
team of inspired professionals who encourage and invite your contributions.

_

_

Commis 3 – Ozone – The Ritz-Carlton – Hong Kong

APPLY HERE

Job Number 19104300
Job Category Food and Beverage & Culinary
Location The Ritz-Carlton| Hong Kong| International Commerce Center| Hong
Kong S.A.R.| Hong Kong| Hong Kong S.A.R.
Brand The Ritz-Carlton
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us
At more than 80 award-winning properties worldwide| The Ritz-Carlton Ladies
and Gentlemen create experiences so exceptional that long after a guest stays
with us| the experience stays with them. As the premier worldwide provider of
luxury experiences| we set the standard for rare and special luxury service
the world over. We invite you to explore The Ritz-Carlton.

__

]

Head Chef – Courtyard Hong Kong – 167 Connaught Road West

APPLY HERE

Job Number 190009Q6
Job Category Food and Beverage & Culinary
Location Courtyard Hong Kong| 167 Connaught Road West| Hong Kong S.A.R.|
Hong Kong| Hong Kong S.A.R.
Brand Courtyard by Marriott
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
Courtyard is one of Marriott International’s 30 renowned hotel brands. As the
world’s leading hospitality company| we offer unmatched opportunities for
associates to grow and succeed. We believe a great career is a journey of
discovery and exploration..

Job Responsibilities:

Manages kitchen shift operations and ensures compliance with all Food & Beverage policies| standards and procedures
Estimates daily production needs on a weekly basis and communicates production needs to kitchen personnel daily
Supervises and coordinates activities of cooks and workers engaged in food preparation
Leads shifts while personally preparing food items and executing requests based on required specifications.
Provides services that are above and beyond for customer satisfaction and retention
Manages day-to-day operations| ensuring the quality| standards and meeting the expectations of the customers on a daily basis
Achieves and exceeds goals including performance goals| budget goals| team goals| etc
Develops specific goals and plans to prioritize| organize| and accomplish your work
Identifies the developmental needs of others and coaching| mentoring| or otherwise helping others to improve their knowledge or skills
Improves service by communicating and assisting individuals to understand guest needs| providing guidance| feedback| and individual coaching when needed
Reports to the Restaurant Manager

Requirements:

Diploma holder in Culinary| Hotel and Restaurant Management or related disciplines
At least 5 years experience in culinary| food and beverage| or related professional area

Local Package will be offered to the right candidate.

Engineering Manager – Courtyard Hong Kong – 167 Connaught Road West

APPLY HERE

Job Number 19081876
Job Category Engineering and Facilities
Location Courtyard Hong Kong| 167 Connaught Road West| Hong Kong S.A.R.|
Hong Kong| Hong Kong S.A.R.
Brand Courtyard by Marriott
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
With more than 330 managed locations in more than 20 countries Courtyard by
Marriott offers a refreshing environment that helps guests stay connected and
balanced. Working at Courtyard| you|ll ensure guests have a smooth| productive
stay that meets their personal and business needs. Find Your World™ at
Courtyard by Marriott.

JOB SUMMARY

Manages all engineering/maintenance operations| including maintaining the
building| grounds and physical plant with particular attention towards safety|
security and asset protection. Accountable for managing the budget| capital
expenditure projects| preventative maintenance and energy conservation.
Responsible for maintaining regulatory requirements. Leads the emergency
response team for all facility issues.

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; 4 years experience in the engineering and
maintenance or related professional area; technical training in
HVAC-R/electrical/plumbing.

OR

• 2-year degree from an accredited university in Building and Construction|
Engineering| Mechanics| or related major; 2 years experience in the
engineering and maintenance or related professional area; technical training
in HVAC-R/electrical/plumbing.

CORE WORK ACTIVITIES

Managing Property Operations and Engineering Budgets

• Supervises Engineering in the absence of the Director of Engineering.

• Assists in managing the physical plant including equipment| refrigeration|
HVAC| plumbing| water treatment| electrical and life safety systems.

• Maintains and operates equipment at optimum effectiveness| efficiency and
safety.

• Establishes and manages an effective rooms maintenance program.

• Ensures compliance with all Engineering departmental policies| standards and
procedures.

• Manages department|s controllable expenses to achieve or exceed budgeted
goals.

• Select and order or purchase new equipment| supplies| and furnishings.

• Inspect and evaluate the physical condition of facilities in order to
determine the type of work required.

• Recommend or arrange for additional services such as painting| repair work|
renovations| and the replacement of furnishings and equipment.

• Supervises the day to day operations of Engineering.

Maintaining Property Standards

• Maintains accurate logs and records as required.

• Assists in effectively planning| scheduling and evaluating preventative
maintenance programs.

Providing Exceptional Customer Service

• Handles guest problems and complaints effectively.

• Empowers employees to provide excellent customer service.

• Displays leadership in guest hospitality by exemplifying excellent customer
service and creating a positive atmosphere for guest relations.

Managing Profitability

• Helps establish priorities for total property maintenance needs.

• Ensures on-going communication occurs in all areas of responsibility to
create awareness of business objectives| awareness of expectations and
recognition of exemplary performance.

Managing and Conducting Human Resources Activities

• Celebrates successes and publicly recognizes the contributions of team
members.

• Establishes and maintains open| collaborative relationships with employees.

• Ensures employees are treated fairly and equitably.

• Strives to improve service performance.

• Provides feedback to employees based on observation of service behaviors.

• Supervises employee|s ability to execute departmental and property emergency
procedures.

• Reviews employee satisfaction results to identify and address employee
problems or concerns.

• Solicits employee feedback.

• Helps ensure regulatory compliance to facility regulations and safety
standards.

• Ensures disciplinary procedures and documentation are completed according to
Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer
Review Process.

• Ensures property policies are administered fairly and consistently.

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Security Officer – Sheraton Hong Kong Hotel & Towers – 20 Nathan Road

APPLY HERE

Job Number 19100628
Job Category Loss Prevention & Security
Location Sheraton Hong Kong Hotel & Towers| 20 Nathan Road| Kowloon|
Hong Kong| Hong Kong S.A.R.
Brand Sheraton Hotels & Resorts
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
At Sheraton| we go above and beyond in everything we do. We are inspired by
our guests and one another – and are driven to make things better. We love
what we do| and we give it all we’ve got – on property and off. When guests
stay with us| it’s not just a room with a bed that they’re buying. It’s an
experience. We’re looking for someone who is ready to go beyond in everything
they do. If you are someone with a genuine drive to improve your life and the
lives of those around you| we encourage you to explore careers with Sheraton.

Welcome to our family

We welcome you to be a member of our global| diverse Marriott family. Whether
traveling across the city or around the globe we realize the importance of
making each guest feel as welcome and secure as possible. Your protective
nature and attention to details will play an important role in our success.
Here| your work is appreciated as much as your individuality and you will be
supported in all of your efforts.

The impact you’ll make

Your watchful eye and protective instinct goes far beyond basic. Because of
you| our guests can come and go freely without worry. Your dedication to
safety provides the guest the same sense of security as they feel in their own
home.

What you’ll do

Patrol all areas of the property and assist guests with room access
Monitor security feeds and conduct daily physical hazard inspections
Respond to accidents and assist guests/employees during emergency situations
Defuse guest disturbances and escort individuals from the property if necessary
Conduct investigations| gather evidence| and facilitate interviews with relevant parties
Complete required shift reports and maintain confidentiality of all loss prevention documents

Perks you deserve

We’ll support you in and out of the workplace by offering:

Team-spirited coworkers
Learning and development opportunities
Encouraging management
Wellbeing programs
Discounts on hotel rooms| gift shop items| food and beverage
Recognition programs

What we’re looking for

Strong communication skills
A history of thriving in stressful situations
A team-first attitude
A gift for paying attention to the smallest details
Exercise good judgment and maintain a professional demeanor

This role requires compliance with quality assurance expectations and
standards. You may be required to stand| sit| or walk for an extended period
of time. Move| lift| carry| push| pull| and place objects weighing less than
or equal to 50 pounds without assistance and assist with moving objects
weighing in excess of 75 pounds. Enter and locate work-related information
using computers and/or point of sale systems. Perform other reasonable job
duties as requested by Supervisors.

You’re welcomed here

Our highest priority is making you feel as welcome as our guests. We want you
to feel comfortable being yourself and to know you’re important to us. You’ll
make an impact in your role| and for that| you’ll be appreciated and valued.

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Concierge Assistant – The St. Regis Hong Kong – 1 Harbour Drive

APPLY HERE

Job Number 19104287
Job Category Rooms and Guest Services Operations
Location The St. Regis Hong Kong| 1 Harbour Drive| Hong Kong S.A.R.| Hong
Kong| Hong Kong S.A.R.
Brand St. Regis Hotels & Resorts
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
The St. Regis brand first established luxury hospitality more than 110 years
ago| with the opening of the St. Regis New York. From the moment John Jacob
Astor IV opened the doors of his Beaux-Arts masterpiece on New York’s Fifth
Avenue| St. Regis has stood as a symbol of uncompromising elegance and bespoke
service. Today| with more than 40 of the best addresses around the world| St.
Regis is a place where trends are born| boundaries are broken and guests can
simply live exquisite. We invite you to explore careers at St. Regis.

Greet and escort guests to rooms. Open doors and assist guests/visitors
entering and leaving property. Inform guests of property amenities| services|
and hours of operation| and local areas of interest and activities. Identify
and explain room features to guests (e.g.| use of room key| mini-bar| ice and
vending areas| in-room safe| valet laundry services). Transport guest luggage
to and from guest rooms and/or designated bell area. Assist with luggage
storage and retrieval. Assist guests/visitors in and out of vehicles|
including assisting guests with loading/unloading luggage. Supply guests with
directions. Arrange transportation (e.g.| taxi cab| shuttle bus) for
guests/visitors| and record advance transportation request as needed.
Communicate parking procedures to guests/visitors.

Follow all company and safety and security policies and procedures; report any
maintenance problems| safety hazards| accidents| or injuries; complete safety
training and certifications. Ensure uniform and personal appearance are clean
and professional. Maintain confidentiality of proprietary information; protect
company assets. Support all co-workers and treat them with dignity and
respect. Support team to reach common goals. Comply with quality assurance
expectations and standards. Move| lift| carry| push| pull| and place objects
weighing less than or equal to 50 pounds without assistance. Assist with
moving| lifting| carrying| and placing of objects weighing in excess of 75
pounds. Stand| sit| or walk for an extended period of time or for an entire
work shift. Move at a speed that is required to respond to work situations (e.
g.| run| walk| jog). Read and visually verify information in a variety of
formats (e. g.| small print). Reach overhead and below the knees| including
bending| twisting| pulling| and stooping. Move over sloping| uneven| or
slippery surfaces and steps. Move up and down stairs and/or service ramps.
Welcome and acknowledge all guests according to company standards. Speak with
others using clear and professional language| and answer telephones using
appropriate etiquette. Maintain awareness of undesirable persons on property
premises. Perform other reasonable job duties as requested by Supervisors.

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Captain – Chinese Restaurant – The St. Regis Hong Kong – 1 Harbour Drive

APPLY HERE

Job Number 19104285
Job Category Food and Beverage & Culinary
Location The St. Regis Hong Kong| 1 Harbour Drive| Hong Kong S.A.R.| Hong
Kong| Hong Kong S.A.R.
Brand St. Regis Hotels & Resorts
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
The St. Regis brand first established luxury hospitality more than 110 years
ago| with the opening of the St. Regis New York. From the moment John Jacob
Astor IV opened the doors of his Beaux-Arts masterpiece on New York’s Fifth
Avenue| St. Regis has stood as a symbol of uncompromising elegance and bespoke
service. Today| with more than 40 of the best addresses around the world| St.
Regis is a place where trends are born| boundaries are broken and guests can
simply live exquisite. We invite you to explore careers at St. Regis.

Serve food courses and alcoholic beverages to guests. Answer questions on menu
selections. Communicate with the kitchen regarding menu questions| the length
of wait| recook orders| and product availability. Follow cycle time guidelines
for all meals. Maintain cleanliness of work areas throughout the day.
Communicate additional meal requirements| allergies| dietary needs| and
special requests to the kitchen. Inspect the cleanliness and presentation all
china| glass| and silver prior to use. Monitor and maintain the cleanliness of
assigned tables including ensuring courses are cleared and tables are properly
crumbed. Communicate with guests and other employees and ensure staff is
working together as a team to ensure optimum service. Assist management in
hiring| training| scheduling| evaluating| counseling| disciplining| and
motivating and coaching employees; and serve as a role model.

Follow all company and safety and security policies and procedures; report any
maintenance problems| safety hazards| accidents| or injuries; complete safety
training and certifications. Ensure uniform and personal appearance are clean
and professional. Maintain confidentiality of proprietary information; protect
company assets. Support all co-workers and treat them with dignity and
respect. Support team to reach common goals. Comply with quality assurance
expectations and standards. Move| lift| carry| push| pull| and place objects
weighing less than or equal to 25 pounds without assistance. Assist with
moving| lifting| carrying| and placing of objects weighing in excess of 50
pounds. Stand| sit| or walk for an extended period of time or for an entire
work shift. Read and visually verify information in a variety of formats (e.
g.| small print). Grasp| turn| and manipulate objects of varying size and
weight| requiring fine motor skills and hand-eye coordination. Reach overhead
and below the knees| including bending| twisting| pulling| and stooping. Move
over sloping| uneven| or slippery surfaces and steps. Move up and down stairs
and/or service ramps. Welcome and acknowledge all guests according to company
standards. Speak with others using clear and professional language| and answer
telephones using appropriate etiquette. Listen and respond appropriately to
the concerns of other employees. Speak with others using clear and
professional language. Perform other reasonable job duties as requested by
Supervisors.

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