Engineering Manager – Courtyard Hong Kong – 167 Connaught Road West

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Job Number 19081876
Job Category Engineering and Facilities
Location Courtyard Hong Kong| 167 Connaught Road West| Hong Kong S.A.R.|
Hong Kong| Hong Kong S.A.R.
Brand Courtyard by Marriott
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
With more than 330 managed locations in more than 20 countries Courtyard by
Marriott offers a refreshing environment that helps guests stay connected and
balanced. Working at Courtyard| you|ll ensure guests have a smooth| productive
stay that meets their personal and business needs. Find Your World™ at
Courtyard by Marriott.

JOB SUMMARY

Manages all engineering/maintenance operations| including maintaining the
building| grounds and physical plant with particular attention towards safety|
security and asset protection. Accountable for managing the budget| capital
expenditure projects| preventative maintenance and energy conservation.
Responsible for maintaining regulatory requirements. Leads the emergency
response team for all facility issues.

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; 4 years experience in the engineering and
maintenance or related professional area; technical training in
HVAC-R/electrical/plumbing.

OR

• 2-year degree from an accredited university in Building and Construction|
Engineering| Mechanics| or related major; 2 years experience in the
engineering and maintenance or related professional area; technical training
in HVAC-R/electrical/plumbing.

CORE WORK ACTIVITIES

Managing Property Operations and Engineering Budgets

• Supervises Engineering in the absence of the Director of Engineering.

• Assists in managing the physical plant including equipment| refrigeration|
HVAC| plumbing| water treatment| electrical and life safety systems.

• Maintains and operates equipment at optimum effectiveness| efficiency and
safety.

• Establishes and manages an effective rooms maintenance program.

• Ensures compliance with all Engineering departmental policies| standards and
procedures.

• Manages department|s controllable expenses to achieve or exceed budgeted
goals.

• Select and order or purchase new equipment| supplies| and furnishings.

• Inspect and evaluate the physical condition of facilities in order to
determine the type of work required.

• Recommend or arrange for additional services such as painting| repair work|
renovations| and the replacement of furnishings and equipment.

• Supervises the day to day operations of Engineering.

Maintaining Property Standards

• Maintains accurate logs and records as required.

• Assists in effectively planning| scheduling and evaluating preventative
maintenance programs.

Providing Exceptional Customer Service

• Handles guest problems and complaints effectively.

• Empowers employees to provide excellent customer service.

• Displays leadership in guest hospitality by exemplifying excellent customer
service and creating a positive atmosphere for guest relations.

Managing Profitability

• Helps establish priorities for total property maintenance needs.

• Ensures on-going communication occurs in all areas of responsibility to
create awareness of business objectives| awareness of expectations and
recognition of exemplary performance.

Managing and Conducting Human Resources Activities

• Celebrates successes and publicly recognizes the contributions of team
members.

• Establishes and maintains open| collaborative relationships with employees.

• Ensures employees are treated fairly and equitably.

• Strives to improve service performance.

• Provides feedback to employees based on observation of service behaviors.

• Supervises employee|s ability to execute departmental and property emergency
procedures.

• Reviews employee satisfaction results to identify and address employee
problems or concerns.

• Solicits employee feedback.

• Helps ensure regulatory compliance to facility regulations and safety
standards.

• Ensures disciplinary procedures and documentation are completed according to
Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer
Review Process.

• Ensures property policies are administered fairly and consistently.

_

Audio Visual Engineer – The Ritz-Carlton – Hong Kong

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Job Number 19126393
Job Category Event Management
Location The Ritz-Carlton| Hong Kong| International Commerce Center| Hong
Kong S.A.R.| Hong Kong| Hong Kong S.A.R.
Brand The Ritz-Carlton
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us
At more than 80 award-winning properties worldwide| The Ritz-Carlton Ladies
and Gentlemen create experiences so exceptional that long after a guest stays
with us| the experience stays with them. As the premier worldwide provider of
luxury experiences| we set the standard for rare and special luxury service
the world over. We invite you to explore The Ritz-Carlton.

_._

]

Chief Engineer – Le Meridien Cyberport – 100 Cyberport Road

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Job Number 19127720
Job Category Engineering and Facilities
Location Le Meridien Cyberport| 100 Cyberport Road| Hong Kong S.A.R.|
Hong Kong| Hong Kong S.A.R.
Brand Le Meridien
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
At Le Meridien| we believe in helping guests unlock the unexpected and
engaging experiences each destination has to offer. Our guests are curious and
creative| cosmopolitan| culture seekers that appreciate sophisticated|
timeless service. We provide original| chic and memorable service and
experiences that inspire guests to unlock the destination. We’re looking for
curious| creative and well-informed people to join our team. If you appreciate
connecting with like-minded guests and have a deep desire to create unexpected
experiences| we invite you to explore career opportunities with Le Meridien.

JOB SUMMARY

Manages all engineering/maintenance operations| including maintaining the
building| grounds and physical plant with particular attention towards safety|
security and asset protection. Accountable for managing the budget| capital
expenditure projects| preventative maintenance and energy conservation.
Responsible for maintaining regulatory requirements. Leads the emergency
response team for all facility issues.

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; 4 years experience in the engineering and
maintenance or related professional area; technical training in
HVAC-R/electrical/plumbing.

OR

• 2-year degree from an accredited university in Building and Construction|
Engineering| Mechanics| or related major; 2 years experience in the
engineering and maintenance or related professional area; technical training
in HVAC-R/electrical/plumbing.

CORE WORK ACTIVITIES

Managing Property Operations and Engineering Budgets

• Supervises Engineering in the absence of the Director of Engineering.

• Assists in managing the physical plant including equipment| refrigeration|
HVAC| plumbing| water treatment| electrical and life safety systems.

• Maintains and operates equipment at optimum effectiveness| efficiency and
safety.

• Establishes and manages an effective rooms maintenance program.

• Ensures compliance with all Engineering departmental policies| standards and
procedures.

• Manages department|s controllable expenses to achieve or exceed budgeted
goals.

• Select and order or purchase new equipment| supplies| and furnishings.

• Inspect and evaluate the physical condition of facilities in order to
determine the type of work required.

• Recommend or arrange for additional services such as painting| repair work|
renovations| and the replacement of furnishings and equipment.

• Supervises the day to day operations of Engineering.

Maintaining Property Standards

• Maintains accurate logs and records as required.

• Assists in effectively planning| scheduling and evaluating preventative
maintenance programs.

Providing Exceptional Customer Service

• Handles guest problems and complaints effectively.

• Empowers employees to provide excellent customer service.

• Displays leadership in guest hospitality by exemplifying excellent customer
service and creating a positive atmosphere for guest relations.

Managing Profitability

• Helps establish priorities for total property maintenance needs.

• Ensures on-going communication occurs in all areas of responsibility to
create awareness of business objectives| awareness of expectations and
recognition of exemplary performance.

Managing and Conducting Human Resources Activities

• Celebrates successes and publicly recognizes the contributions of team
members.

• Establishes and maintains open| collaborative relationships with employees.

• Ensures employees are treated fairly and equitably.

• Strives to improve service performance.

• Provides feedback to employees based on observation of service behaviors.

• Supervises employee|s ability to execute departmental and property emergency
procedures.

• Reviews employee satisfaction results to identify and address employee
problems or concerns.

• Solicits employee feedback.

• Helps ensure regulatory compliance to facility regulations and safety
standards.

• Ensures disciplinary procedures and documentation are completed according to
Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer
Review Process.

• Ensures property policies are administered fairly and consistently.

_

Senior Director| Continent Lodging Services Planning & Services| Asia Pacific – Asia/Pacif/Australia Region – Suite 1108 11th Floor Cityplaza One

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Job Number 19111595
Job Category Rooms and Guest Services Operations
Location Asia/Pacif/Australia Region| Suite 1108 11th Floor Cityplaza
One| Hong Kong S.A.R.| Hong Kong| Hong Kong S.A.R.
Brand Corporate
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
Marriott International is the world’s largest hotel company| with more brands|
more hotels and more opportunities for associates to grow and succeed. We
believe a great career is a journey of discovery and exploration. So| we ask|
where will your journey take you?

JOB SUMMARY

As a key member of the Continent Operations team| the Senior Director| CLS
Planning & Services APAC| will provide consulting| advisory and operational
support to the Asia Pacific’s Chief Operations Services Officer and the
leadership team. This position will work on fast-paced| high-priority projects
that are instrumental to our company’s exponential growth in the continent.
Continent Operations is core to the organization| encompassing disciplines
such as Rooms| Food & Beverage| Procurement| iT| Engineering| and Design
Development Operations. This role serves as the connection within the
Operations team to ensure alignment and progress on interdepartmental
projects. Furthermore| this position represents Operations in larger cross-
functional projects| which range in scope across brand operations| innovation|
strategic planning| and process improvement.

This Senior Director will report to Marriott Asia Pacific’s Chief Operations
Services Officer. This individual will focus on internal communications|
project management| reporting and analysis| and change management whenever
necessary due to any new projects. This individual should carry forward the
vision for strategy execution within the Continent Operations team while
keeping all disciplines (within and beyond Operations) aligned.

Projects can range from brand operations to growth/innovation| process
improvement| crisis management| and strategic planning. This person will also
be largely in charge of ensuring the continent operations initiatives are
communicated effectively to the rest of the organization and projects are
tracked and completed on budget. This leader thinks creatively and practically
to develop strategic plans and to oversee efforts designed to facilitate
support and execution of CLS initiatives. This position will directly lead the
responsibility for engaging stakeholders to develop and execute the
Continent’s strategic initiatives that will enable successful delivery against
the strategic priorities of Marriott International. In addition to managing
the day to day responsibilities for the Planning & Services capabilities| the
position will be responsible for coaching and mentoring new leaders and team
members. Given the complexity of diverse geography| multiple languages and the
growth| the position will also partner with the APAC COO to enable the
leadership team by building the right foundational organizational and
leadership elements.

CANDIDATE PROFILE

Education and Experience

4-year degree from an accredited university in Business Administration| Hotel Management| Communications or related major

7+ years of relevant professional experience| demonstrating progressive career growth and a pattern of exceptional performance

Experience Preferred

Prior experience leading the planning and execution of strategic projects and
initiatives

CORE WORK ACTIVITIES

Strategic planning

Work with Chief Operations Services Officer to develop frameworks and strategy for executing main priorities

Oversee the planning and deployment of initiatives from the beginning through end of each year

Intuit projects that need further support given capacity restraints. Determine best ways to offer support across projects ranging from brand operations to growth/innovation| process improvement| crisis management| and strategic planning

Regularly seek feedback from regional and area teams to ensure projects are relevant and completed according to market need

Project development and management

Interview key stakeholders to understand needs of large cross-functional projects before creating charters| timelines with key milestones

Lead meetings with clear agendas and presentations; highlight critical outstanding decisions and drive for clarity on next steps

Define success for each project with clear success metrics and track over time

Write concisely and persuasively to articulate burning platforms| critical outstanding decisions| and next steps

Partner with deployment leads to track progress on projects

Monitor project spend for all Operations projects across a variety of budget sources – highlight opportunities throughout the year to adjust project budgets accordingly

Provide strong PMO support with a focus on project execution on time and on budget.

Leadership

Ensure clear roles and responsibilities across team to ensure work is being performed as effectively as possible

Keep a pulse on organization to understand needs of continent disciplines within and beyond Operations

Stakeholder management

Demonstrate high levels of emotional intelligence to understand motivations| resolve conflicts| and identify unarticulated needs

Take initiative to follow up with stakeholders who need to be informed about certain workstreams

Nurture stakeholder relationships with maturity and the utmost professionalism

Offers flexibility| patience| and an open-minded nature at all times

Communications

Oversee the development of clear and compelling internal communications| including but not limited to project updates/summaries| strategic planning| and newsletters

Has an understanding of information design and visual content in order to create clean| uncluttered presentations

Possess acute attention to detail and catch errors before deliverables are finalize

Data analysis

Oversees the creation of dashboards on Excel and Tableau to summarize progress on key initiatives

Synthesize quantitative guest or social media data to construct insights

Note: Experience in Access| SQL| VBA| and other data analysis tools a plus

MANAGEMENT COMPETENCIES

Leadership

· Adaptability – Maintains performance level under pressure or when
experiencing changes or challenges in the workplace.

· Communication – Conveys information and ideas to others in a
convincing and engaging manner through a variety of methods.

· Problem Solving and Decision Making – Identifies and understands
issues| problems| and opportunities; obtains and compares information from
different sources to draw conclusions| develops and evaluates alternatives and
solutions| solves problems| and chooses a course of action.

· Professional Demeanor – Exhibits behavioral styles that convey
confidence and command respect from others; makes a good first impression and
represents the company in alignment with its values.

Managing Execution

· Building and Contributing to Teams – Participates as a member of a
team to move toward the completion of common goals while fostering cohesion
and collaboration among team members.

· Driving for Results – Sets high standards of performance for self
and/or others; assumes responsibility for work objectives; initiates| focuses|
and monitors the efforts of self and/or others toward the accomplishment
goals; proactively takes action and goes beyond what is required.

· Planning and Organizing – Gathers information and resources required to
set a plan of action for self and/or others; prioritizes and arranges work
requirements to accomplish goals and ensure work is completed.

Building Relationships

· Coworker Relationships – Interacts with others in a way that builds
openness| trust| and confidence in the pursuit of organizational goals and
lasting relationships.

· Customer Relationships – Develops and sustains relationships based on
an understanding of customer/stakeholder needs and actions consistent with the
company’s service standards.

· Global Mindset – Supports employees and business partners with diverse
styles| abilities| motivations| and/or cultural perspectives; utilizes
differences to drive innovation| engagement and enhance business results; and
ensures employees are given the opportunity to contribute to their full
potential.

Generating Talent and Organizational Capability

· Talent Management – Provides support and feedback to help individuals
develop and strengthen skills and abilities needed to accomplish work
objectives.

Learning and Applying Professional Expertise

· Applied Learning – Seeks and makes the most of learning opportunities
to improve performance of self and/or others.

· Business Acumen – Understands and utilizes business information to
manage everyday operations and generate innovative solutions to approach
business and administrative challenges.

· Technical Acumen – Understands and utilizes professional skills and
knowledge in a specific functional area to conduct and manage everyday
business operations and generate innovative solutions to approach function-
specific work challenges.

· Basic Competencies – Fundamental competencies required for
accomplishing basic work activities.

o Advanced Computer Skills – Uses software (e.g.| Excel| Smartsheets|
Tableau| Powerpoint and Word| etc.).

o Mathematical Reasoning – Adds| subtracts| multiplies| or divides
quickly| correctly| and in a way that allows one to solve work-related issues.

o Oral Comprehension – Listens to and understands information and ideas
presented through spoken words and sentences.

o Reading Comprehension – Understands written sentences and paragraphs in
work related documents.

o Writing – Strong skills required to communicate effectively in writing
as appropriate for the needs of the audience.

_

Director of Engineering – Hong Kong Ocean Park Marriott Hotel – 180 Wong Chuk Hang Road

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Job Number 19110141
Job Category Engineering and Facilities
Location Hong Kong Ocean Park Marriott Hotel| 180 Wong Chuk Hang Road|
Aberdeen| Hong Kong S.A.R.| Hong Kong| Hong Kong S.A.R.
Brand Marriott Hotels Resorts /JW Marriott
Schedule Full-time
Relocation? Yes
Position Type Management

Start Your Journey With Us
Marriott International portfolio of brands includes both JW Marriott and
Marriott Hotels.
Marriott Hotels | Marriott International’s flagship brand with more than
500 global locations| is advancing the art of hosting so that our guests can
travel brilliantly. As a host with Marriott Hotels| you will help keep this
promise by delivering premium choices| sophisticated style| and well-crafted
details. With your skills and imagination| together we will innovate and
reinvent the future of travel.

JOB SUMMARY

Provides a high level of property maintenance knowledge. Position has overall
responsibility for maintaining the building| grounds and physical plant with
particular attention towards safety| security and asset protection.
Accountable for managing the budget| capital expenditure projects|
preventative maintenance and energy conservation. Develops and implements
strategies that will deliver products and services| which meet or exceed the
needs and expectations of guests and employees while maximizing the financial
performance. Responsible for maintaining standards and regulatory
requirements. Leads the emergency response team for all facility issues.

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; 6 years experience in the engineering and
maintenance or related professional area; technical training in
HVAC-R/Electrical/Plumbing.

OR

• 2-year degree from an accredited university in Building and Construction|
Engineering| Mechanics| or related major; 4 years experience in the
engineering and maintenance or related professional area; technical training
in HVAC-R/Electrical/Plumbing.

CORE WORK ACTIVITIES

Managing Engineering Operations and Budgets

• Works with property and regional engineering leadership team to determine
how Engineering is performing against budget and highlights areas of concern
to leadership.

• Manages the physical plant including equipment| refrigeration| HVAC|
plumbing| water treatment and electrical systems in accordance with Standard
Operating Procedures.

• Administers service contracts to support property needs.

• Ensures fire crew has complete understanding of all procedures| equipment
and alarms.

• Coaches and supports engineering leadership team to effectively manage
controllable expenses (e.g.| wages| heat| light and power| water consumption|
tools and equipment| grounds keeping supplies| uniforms| vendors| service
agreements| inventory| etc.).

• Manages and controls heat| light and power.

• Develops an engineering operating strategy that is aligned with the
property/brand’s business strategy.

• Develops and manages Engineering budget.

• Ensures integration of departmental goals in game plans.

• Oversees execution of long term preventative maintenance and 10 year asset
protection plans.

• Reviews financial reports and statements to determine how Engineering is
performing against budget.

• Addresses potential areas of concern and proposing solutions to owners in a
proactive manner.

• Communicates a clear and consistent message regarding departmental goals to
produce desired results.

• Supervises construction to ensure timely completion of projects within
budgetary guidelines.

Maintaining Engineering Standards

• Ensures compliance with state| local and federal regulations.

• Maintains property life safety systems (e.g.| fire fighting equipment|
sprinkler systems| and alarm systems).

• Ensures building and equipment licenses| permits and certifications are
current.

• Ensures property policies are administered fairly and consistently.

Managing Profitability

• Manages areas of operation to budget by reviewing operating statements|
budget worksheets and payroll progress reports.

• Monitors and manages the payroll function.

• Manages department|s controllable expenses to achieve or exceed budgeted
goals.

• Participates in the development of department|s capital expenditure goals;
manages projects as needed.

• Participates in the budgeting process for areas of responsibility.

• Prepares weekly and period end P&L critiques.

• Understands the impact of department|s operation on the overall property
financial goals; educates staff on details as appropriate.

• Reviews and manages controllable expenses such as| heat| light| power| water
consumption| tools and equipment| grounds keeping supplies| uniforms| vendors|
service agreements| etc.

Conducting Human Resources Activities

• Ensures employees are treated fairly and equitably.

• Ensures disciplinary procedures and documentation are completed according to
Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer
Review Process.

• Utilizes employee feedback and an “open door” policy to identify and address
employee problems or concerns in a timely manner.

• Celebrates successes by publicly recognizing the contributions of team
members.

• Resolves guest problems and complaints.

• Brings issues to the attention of Human Resources as necessary.

• Ensures that regular on-going communication takes place throughout the
engineering operation to communicate daily operations activities| set
expectations and create awareness of business objectives.

_

Director of Engineering – Courtyard Hong Kong Sha Tin – 1 On Ping Street

APPLY HERE

Job Number 19115834
Job Category Engineering and Facilities
Location Courtyard Hong Kong Sha Tin| 1 On Ping Street| Sha Tin| New
Territories| Hong Kong S.A.R.| Hong Kong| Hong Kong S.A.R.
Brand Courtyard by Marriott
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
Strategically located| the 524-room Courtyard by Marriott Hong Kong Sha
Tin features stylish rooms with tranquil views of the Shing Mun River|
offering smart and practical choices whether for work or leisure. The award
winning hotel is just a 5-minute stroll to the nearby Shek Mun Station (Ma On
Shan Line)| with daily complimentary shuttle bus service available.

Job description

Provides a high level of property maintenance knowledge. Position has overall responsibility for maintaining property with particular attention towards safety| security and asset protection

Accountable for managing the budget| capital expenditure projects| preventative maintenance and energy conservation

Develops and implements strategies that will deliver products and services| which meet or exceed the needs and expectations of guests and associates while maximizing the financial performance

Responsible for maintaining standards and regulatory requirements| and ensures building and equipment licenses| permits and certifications are current

Leads the emergency response team for all facility issues

Oversees execution of long term preventative maintenance and 10 year asset protection plans

Requirements

Bachelor’s degree in Engineering or relevant discipline is preferred

Minimum 8 years of engineering experience with 4 years in a management capacity| experience in Hotel industry will be an advantage

Holder of relevant license(s)

Excellent technical knowledge and knowledge of public construction and building systems including all related permits| licensing| and new and existing codes pertaining to public and fire safety

Proficient in verbal and written English & Chinese with excellent communication technique

Proficient PC skills

Excellent leadership skills and problem-solving skills

Assistant Chief Engineer – Courtyard Hong Kong Sha Tin – 1 On Ping Street

APPLY HERE

Job Number 19115690
Job Category Engineering and Facilities
Location Courtyard Hong Kong Sha Tin| 1 On Ping Street| Sha Tin| New
Territories| Hong Kong S.A.R.| Hong Kong| Hong Kong S.A.R.
Brand Courtyard by Marriott
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
Strategically located| the 524-room Courtyard by Marriott Hong Kong Sha
Tin features stylish rooms with tranquil views of the Shing Mun River|
offering smart and practical choices whether for work or leisure. The award
winning hotel is just a 5-minute stroll to the nearby Shek Mun Station (Ma On
Shan Line)| with daily complimentary shuttle bus service available

Job Responsibilities

Assist Director of Engineering to oversee all related engineering works including daily maintenance operations and coordination with other departments

Supervise and coordinate the installation and repair of all electrical| mechanical| grounds keeping| landscaping| pool/spa| architectural systems throughout the facility to insure safety and efficiency

Budgeting and cost control| including quotations and analysis for maintenance| repairing and improvement works

Ensure regulatory compliance for facility regulations and safety standards as well as Marriott standards

Provide trainings and career development arrangements for the team

Provide measurement and improvement proposals for the hotel e.g. energy-saving measures

Requirements

Diploma or above in Mechanical/ Electrical or Building Engineering

Minimum 5 years’ experience with Hotel engineering background preferred

Excellent knowledge of electrical systems| components| and devices| HVAC systems| boilers| mechanical systems| and the maintenance and repair of all.

Excellent knowledge of public construction and building systems including all related permits| licensing| and new and existing codes pertaining to public and fire safety. Skilled in the use of computers and software programs.

Skilled in the proper and safe use of all tools| equipment| materials| chemicals| and products.

Excellent English verbal| written| and communication skills.

Possess Electrical Worker Certificate (Grade B)

Good leadership role and problem shooter

Assistant Chief Engineer – The St. Regis Hong Kong – 1 Harbour Drive

APPLY HERE

Job Number 19113594
Job Category Engineering and Facilities
Location The St. Regis Hong Kong| 1 Harbour Drive| Hong Kong S.A.R.| Hong
Kong| Hong Kong S.A.R.
Brand St. Regis Hotels & Resorts
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
The St. Regis brand first established luxury hospitality more than 110 years
ago| with the opening of the St. Regis New York. From the moment John Jacob
Astor IV opened the doors of his Beaux-Arts masterpiece on New York’s Fifth
Avenue| St. Regis has stood as a symbol of uncompromising elegance and bespoke
service. Today| with more than 40 of the best addresses around the world| St.
Regis is a place where trends are born| boundaries are broken and guests can
simply live exquisite. We invite you to explore careers at St. Regis.

JOB SUMMARY

Assists department head in managing budget| capital expenditures| preventative
maintenance and energy conservation. Accountable for maintaining the building
and grounds with particular attention towards safety| security and asset
protection. Assigns| tracks and follows up on status of work assigned to staff
and contractors. Helps to increase guest and employee satisfaction through
effective communications and training.

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; 4 years experience in the engineering and
maintenance or related professional area; technical training in
HVAC-R/electrical/plumbing.

OR

• 2-year degree from an accredited university in Building and Construction|
Engineering| Mechanics| or related major; 2 years experience in the
engineering and maintenance or related professional area; technical training
in HVAC-R/electrical/plumbing.

CORE WORK ACTIVIITES

Supporting management of Property Operations

• Supervises distribution of repair work orders.

• Ensures property policies are administered fairly and consistently.

• Assists in effectively planning| scheduling and evaluating preventative
maintenance programs.

• Establishes and maintains open| collaborative relationships with employees.

• Monitors timeliness and quality of completion of repair work orders.

• Supervises Engineering and related areas in absence of the Director of
Engineering.

• Assists in managing the physical plant including equipment| refrigeration|
HVAC| plumbing| water treatment| electrical and life safety systems.

• Ensures that regular on-going communication occurs with employees in order
to create awareness of business objectives| communicate expectations and
recognize performance.

• Recommends or arranges for additional services such as painting| repair
work| renovations| and the replacement of furnishings and equipment.

• Selects and order or purchase new equipment| supplies| and furnishings.

• Supervises the day to day operations of Engineering and related departments.

Maintaining Property Standards

• Inspect and evaluate the physical condition of facilities in order to
determine the type of work required.

• Maintains accurate logs and records as required.

• Operates generators and fire pumps as necessary.

• Provides emergency response services 24/7.

• Repairs equipment (e.g.| refrigeration| laundry) as necessary.

• Ensures all employees have the proper supplies| equipment and uniforms.

Ensuring Exceptional Customer Service

• Empowers employees to provide excellent customer service.

• Emphasizes guest satisfaction during all departmental meetings and focuses
on continuous improvement.

• Sets a positive example for guest relations.

Conducting Human Resources Activities

• Helps train employees in safety procedures.

• Supports a departmental orientation program for employees to receive the
appropriate new hire training to successfully perform their job.

• Communicates performance expectations in accordance with job descriptions
for each position.

• Ensures disciplinary procedures and documentation are completed according to
Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer
Review Process.

• Assists as needed in the interviewing and hiring of employee team members
with the appropriate skills.

• Participates in the employee performance appraisal process| providing
feedback as needed.

• Uses all available on the job training tools for employees.

• Solicits employee feedback.

• Supervises staffing levels to ensure that guest service| operational needs
and financial objectives are met.

_

_

Assistant Chief Engineer – The St. Regis Hong Kong – 1 Harbour Drive

APPLY HERE

Job Number 19113594
Job Category Engineering and Facilities
Location The St. Regis Hong Kong| 1 Harbour Drive| Hong Kong S.A.R.| Hong
Kong| Hong Kong S.A.R.
Brand St. Regis Hotels & Resorts
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
The St. Regis brand first established luxury hospitality more than 110 years
ago| with the opening of the St. Regis New York. From the moment John Jacob
Astor IV opened the doors of his Beaux-Arts masterpiece on New York’s Fifth
Avenue| St. Regis has stood as a symbol of uncompromising elegance and bespoke
service. Today| with more than 40 of the best addresses around the world| St.
Regis is a place where trends are born| boundaries are broken and guests can
simply live exquisite. We invite you to explore careers at St. Regis.

JOB SUMMARY

Assists department head in managing budget| capital expenditures| preventative
maintenance and energy conservation. Accountable for maintaining the building
and grounds with particular attention towards safety| security and asset
protection. Assigns| tracks and follows up on status of work assigned to staff
and contractors. Helps to increase guest and employee satisfaction through
effective communications and training.

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; 4 years experience in the engineering and
maintenance or related professional area; technical training in
HVAC-R/electrical/plumbing.

OR

• 2-year degree from an accredited university in Building and Construction|
Engineering| Mechanics| or related major; 2 years experience in the
engineering and maintenance or related professional area; technical training
in HVAC-R/electrical/plumbing.

CORE WORK ACTIVIITES

Supporting management of Property Operations

• Supervises distribution of repair work orders.

• Ensures property policies are administered fairly and consistently.

• Assists in effectively planning| scheduling and evaluating preventative
maintenance programs.

• Establishes and maintains open| collaborative relationships with employees.

• Monitors timeliness and quality of completion of repair work orders.

• Supervises Engineering and related areas in absence of the Director of
Engineering.

• Assists in managing the physical plant including equipment| refrigeration|
HVAC| plumbing| water treatment| electrical and life safety systems.

• Ensures that regular on-going communication occurs with employees in order
to create awareness of business objectives| communicate expectations and
recognize performance.

• Recommends or arranges for additional services such as painting| repair
work| renovations| and the replacement of furnishings and equipment.

• Selects and order or purchase new equipment| supplies| and furnishings.

• Supervises the day to day operations of Engineering and related departments.

Maintaining Property Standards

• Inspect and evaluate the physical condition of facilities in order to
determine the type of work required.

• Maintains accurate logs and records as required.

• Operates generators and fire pumps as necessary.

• Provides emergency response services 24/7.

• Repairs equipment (e.g.| refrigeration| laundry) as necessary.

• Ensures all employees have the proper supplies| equipment and uniforms.

Ensuring Exceptional Customer Service

• Empowers employees to provide excellent customer service.

• Emphasizes guest satisfaction during all departmental meetings and focuses
on continuous improvement.

• Sets a positive example for guest relations.

Conducting Human Resources Activities

• Helps train employees in safety procedures.

• Supports a departmental orientation program for employees to receive the
appropriate new hire training to successfully perform their job.

• Communicates performance expectations in accordance with job descriptions
for each position.

• Ensures disciplinary procedures and documentation are completed according to
Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer
Review Process.

• Assists as needed in the interviewing and hiring of employee team members
with the appropriate skills.

• Participates in the employee performance appraisal process| providing
feedback as needed.

• Uses all available on the job training tools for employees.

• Solicits employee feedback.

• Supervises staffing levels to ensure that guest service| operational needs
and financial objectives are met.

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Senior Director| Continent Lodging Services Planning & Services| Asia Pacific – Asia/Pacif/Australia Region – Suite 1108 11th Floor Cityplaza One

APPLY HERE

Job Number 19111595
Job Category Rooms and Guest Services Operations
Location Asia/Pacif/Australia Region| Suite 1108 11th Floor Cityplaza
One| Hong Kong S.A.R.| Hong Kong| Hong Kong S.A.R.
Brand Corporate
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
Marriott International is the world’s largest hotel company| with more brands|
more hotels and more opportunities for associates to grow and succeed. We
believe a great career is a journey of discovery and exploration. So| we ask|
where will your journey take you?

JOB SUMMARY

As a key member of the Continent Operations team| the Senior Director| CLS
Planning & Services APAC| will provide consulting| advisory and operational
support to the Asia Pacific’s Chief Operations Services Officer and the
leadership team. This position will work on fast-paced| high-priority projects
that are instrumental to our company’s exponential growth in the continent.
Continent Operations is core to the organization| encompassing disciplines
such as Rooms| Food & Beverage| Procurement| iT| Engineering| and Design
Development Operations. This role serves as the connection within the
Operations team to ensure alignment and progress on interdepartmental
projects. Furthermore| this position represents Operations in larger cross-
functional projects| which range in scope across brand operations| innovation|
strategic planning| and process improvement.

This Senior Director will report to Marriott Asia Pacific’s Chief Operations
Services Officer. This individual will focus on internal communications|
project management| reporting and analysis| and change management whenever
necessary due to any new projects. This individual should carry forward the
vision for strategy execution within the Continent Operations team while
keeping all disciplines (within and beyond Operations) aligned.

Projects can range from brand operations to growth/innovation| process
improvement| crisis management| and strategic planning. This person will also
be largely in charge of ensuring the continent operations initiatives are
communicated effectively to the rest of the organization and projects are
tracked and completed on budget. This leader thinks creatively and practically
to develop strategic plans and to oversee efforts designed to facilitate
support and execution of CLS initiatives. This position will directly lead the
responsibility for engaging stakeholders to develop and execute the
Continent’s strategic initiatives that will enable successful delivery against
the strategic priorities of Marriott International. In addition to managing
the day to day responsibilities for the Planning & Services capabilities| the
position will be responsible for coaching and mentoring new leaders and team
members. Given the complexity of diverse geography| multiple languages and the
growth| the position will also partner with the APAC COO to enable the
leadership team by building the right foundational organizational and
leadership elements.

CANDIDATE PROFILE

Education and Experience

4-year degree from an accredited university in Business Administration| Hotel Management| Communications or related major

7+ years of relevant professional experience| demonstrating progressive career growth and a pattern of exceptional performance

Experience Preferred

Prior experience leading the planning and execution of strategic projects and
initiatives

CORE WORK ACTIVITIES

Strategic planning

Work with Chief Operations Services Officer to develop frameworks and strategy for executing main priorities

Oversee the planning and deployment of initiatives from the beginning through end of each year

Intuit projects that need further support given capacity restraints. Determine best ways to offer support across projects ranging from brand operations to growth/innovation| process improvement| crisis management| and strategic planning

Regularly seek feedback from regional and area teams to ensure projects are relevant and completed according to market need

Project development and management

Interview key stakeholders to understand needs of large cross-functional projects before creating charters| timelines with key milestones

Lead meetings with clear agendas and presentations; highlight critical outstanding decisions and drive for clarity on next steps

Define success for each project with clear success metrics and track over time

Write concisely and persuasively to articulate burning platforms| critical outstanding decisions| and next steps

Partner with deployment leads to track progress on projects

Monitor project spend for all Operations projects across a variety of budget sources – highlight opportunities throughout the year to adjust project budgets accordingly

Provide strong PMO support with a focus on project execution on time and on budget.

Leadership

Ensure clear roles and responsibilities across team to ensure work is being performed as effectively as possible

Keep a pulse on organization to understand needs of continent disciplines within and beyond Operations

Stakeholder management

Demonstrate high levels of emotional intelligence to understand motivations| resolve conflicts| and identify unarticulated needs

Take initiative to follow up with stakeholders who need to be informed about certain workstreams

Nurture stakeholder relationships with maturity and the utmost professionalism

Offers flexibility| patience| and an open-minded nature at all times

Communications

Oversee the development of clear and compelling internal communications| including but not limited to project updates/summaries| strategic planning| and newsletters

Has an understanding of information design and visual content in order to create clean| uncluttered presentations

Possess acute attention to detail and catch errors before deliverables are finalize

Data analysis

Oversees the creation of dashboards on Excel and Tableau to summarize progress on key initiatives

Synthesize quantitative guest or social media data to construct insights

Note: Experience in Access| SQL| VBA| and other data analysis tools a plus

MANAGEMENT COMPETENCIES

Leadership

· Adaptability – Maintains performance level under pressure or when
experiencing changes or challenges in the workplace.

· Communication – Conveys information and ideas to others in a
convincing and engaging manner through a variety of methods.

· Problem Solving and Decision Making – Identifies and understands
issues| problems| and opportunities; obtains and compares information from
different sources to draw conclusions| develops and evaluates alternatives and
solutions| solves problems| and chooses a course of action.

· Professional Demeanor – Exhibits behavioral styles that convey
confidence and command respect from others; makes a good first impression and
represents the company in alignment with its values.

Managing Execution

· Building and Contributing to Teams – Participates as a member of a
team to move toward the completion of common goals while fostering cohesion
and collaboration among team members.

· Driving for Results – Sets high standards of performance for self
and/or others; assumes responsibility for work objectives; initiates| focuses|
and monitors the efforts of self and/or others toward the accomplishment
goals; proactively takes action and goes beyond what is required.

· Planning and Organizing – Gathers information and resources required to
set a plan of action for self and/or others; prioritizes and arranges work
requirements to accomplish goals and ensure work is completed.

Building Relationships

· Coworker Relationships – Interacts with others in a way that builds
openness| trust| and confidence in the pursuit of organizational goals and
lasting relationships.

· Customer Relationships – Develops and sustains relationships based on
an understanding of customer/stakeholder needs and actions consistent with the
company’s service standards.

· Global Mindset – Supports employees and business partners with diverse
styles| abilities| motivations| and/or cultural perspectives; utilizes
differences to drive innovation| engagement and enhance business results; and
ensures employees are given the opportunity to contribute to their full
potential.

Generating Talent and Organizational Capability

· Talent Management – Provides support and feedback to help individuals
develop and strengthen skills and abilities needed to accomplish work
objectives.

Learning and Applying Professional Expertise

· Applied Learning – Seeks and makes the most of learning opportunities
to improve performance of self and/or others.

· Business Acumen – Understands and utilizes business information to
manage everyday operations and generate innovative solutions to approach
business and administrative challenges.

· Technical Acumen – Understands and utilizes professional skills and
knowledge in a specific functional area to conduct and manage everyday
business operations and generate innovative solutions to approach function-
specific work challenges.

· Basic Competencies – Fundamental competencies required for
accomplishing basic work activities.

o Advanced Computer Skills – Uses software (e.g.| Excel| Smartsheets|
Tableau| Powerpoint and Word| etc.).

o Mathematical Reasoning – Adds| subtracts| multiplies| or divides
quickly| correctly| and in a way that allows one to solve work-related issues.

o Oral Comprehension – Listens to and understands information and ideas
presented through spoken words and sentences.

o Reading Comprehension – Understands written sentences and paragraphs in
work related documents.

o Writing – Strong skills required to communicate effectively in writing
as appropriate for the needs of the audience.

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