Purchasing Clerk – Hong Kong Tung Chung SH – Lot 38

APPLY HERE

Job Number 19162569
Job Category Procurement| Purchasing| and Quality Assurance
Location Hong Kong Tung Chung SH| Lot 38| 43a| Tung Chung| Hong Kong
S.A.R.| Hong Kong| Hong Kong S.A.R.
Brand Sheraton Hotels & Resorts
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
At Sheraton| we go above and beyond in everything we do. We are inspired by
our guests and one another – and are driven to make things better. We love
what we do| and we give it all we’ve got – on property and off. When guests
stay with us| it’s not just a room with a bed that they’re buying. It’s an
experience. We’re looking for someone who is ready to go beyond in everything
they do. If you are someone with a genuine drive to improve your life and the
lives of those around you| we encourage you to explore careers with Sheraton.

Calculate figures for food inventories| orders| and costs. Maintain clear and
organized records to ensure all reports and invoices are filed and stored
properly. Post invoices using computer programs. Conduct inventory audits to
determine inventory levels and needs. Complete requisition forms for inventory
and supplies. Notify manager/supervisor of low stock levels. Verify and track
received inventory and complete inventory reports and logs. Reconcile shipping
invoices and receiving reports to ensure count accuracy. Receive| unload| and
process deliveries. Refuse acceptance of damaged| unacceptable| or incorrect
items. Troubleshoot vendor delivery issues and oversee return process. Adhere
to food safety and handling policies and procedures across all food-related
areas. Monitor PAR levels for all food items to ensure proper levels. Report
accidents| injuries| and unsafe work conditions to manager; complete safety
training and certifications.

Follow all company and safety and security policies and procedures; report any
maintenance problems| safety hazards| accidents| or injuries; complete safety
training and certifications. Ensure uniform and personal appearance are clean
and professional. Maintain confidentiality of proprietary information; protect
company assets. Support all co-workers and treat them with dignity and
respect. Support team to reach common goals. Comply with quality assurance
expectations and standards. Move| lift| carry| push| pull| and place objects
weighing less than or equal to 50 pounds without assistance. Stand| sit| or
walk for an extended period of time or for an entire work shift. Read and
visually verify information in a variety of formats (e. g.| small print).
Visually inspect tools| equipment| or machines (e. g.| to identify defects).
Enter and locate work-related information using computers and/or point of sale
systems. Reach overhead and below the knees| including bending| twisting|
pulling| and stooping. Move through narrow| confined| or elevated spaces. Move
over sloping| uneven| or slippery surfaces and steps. Perform other reasonable
job duties as requested by Supervisors.

_

Administrative Assistant to Cluster General Manager – Hong Kong Tung Chung SH – Lot 38

APPLY HERE

Job Number 19162562
Job Category Administrative
Location Hong Kong Tung Chung SH| Lot 38| 43a| Tung Chung| Hong Kong
S.A.R.| Hong Kong| Hong Kong S.A.R.
Brand Sheraton Hotels & Resorts
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
At Sheraton| we go above and beyond in everything we do. We are inspired by
our guests and one another – and are driven to make things better. We love
what we do| and we give it all we’ve got – on property and off. When guests
stay with us| it’s not just a room with a bed that they’re buying. It’s an
experience. We’re looking for someone who is ready to go beyond in everything
they do. If you are someone with a genuine drive to improve your life and the
lives of those around you| we encourage you to explore careers with Sheraton.

Enter and retrieve information contained in computer databases using a
keyboard| mouse| or trackball to update records| files| reservations| and
answer inquiries from guests. Transmit information or documents using a
computer| mail| or facsimile machine. Operate standard office equipment other
than computers. Prepare letters| memos| and other documents using word
processing| spreadsheet| database| or presentation software. Handle incoming
and outgoing mail| including date stamping and distributing incoming mail.
Create and maintain computer- and paper-based filing and organization systems
for records| reports| documents| etc. Compile| copy| sort| and file records of
office activities| business transactions| and other activities. Enter and
locate work-related information using computers and/or point of sale systems.

Follow all company policies and procedures| ensure uniform and personal
appearance are clean and professional| maintain confidentiality of proprietary
information| and protect company assets. Welcome and acknowledge all guests
according to company standards| anticipate and address guests| service needs|
assist individuals with disabilities| and thank guests with genuine
appreciation. Speak with others using clear and professional language| prepare
and review written documents accurately and completely| and answer telephones
using appropriate etiquette. Develop and maintain positive working
relationships with others| support team to reach common goals| and listen and
respond appropriately to the concerns of other employees. Move| lift| carry|
push| pull| and place objects weighing less than or equal to 10 pounds without
assistance. Perform other reasonable job duties as requested by Supervisors.

_

Senior Duty Engineer – Hong Kong Tung Chung SH – Lot 38

APPLY HERE

Job Number 19162556
Job Category Engineering and Facilities
Location Hong Kong Tung Chung SH| Lot 38| 43a| Tung Chung| Hong Kong
S.A.R.| Hong Kong| Hong Kong S.A.R.
Brand Sheraton Hotels & Resorts
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
At Sheraton| we go above and beyond in everything we do. We are inspired by
our guests and one another – and are driven to make things better. We love
what we do| and we give it all we’ve got – on property and off. When guests
stay with us| it’s not just a room with a bed that they’re buying. It’s an
experience. We’re looking for someone who is ready to go beyond in everything
they do. If you are someone with a genuine drive to improve your life and the
lives of those around you| we encourage you to explore careers with Sheraton.

Job Summary

Respond and attend to guest repair requests. Communicate with guests/customers
to resolve maintenance issues. Perform preventive maintenance on tools and
kitchen and mechanical room equipment| including cleaning and lubrication.
Visually inspect tools| equipment| or machines. Carry equipment (e.g.| tools|
radio). Identify| locate| and operate all shut-off valves for equipment and
all utility shut-offs for buildings. Maintain maintenance inventory and
requisition parts and supplies as needed. Communicate each day’s activities
and problems that occur to the other shifts using approved communication
programs and standards. Display basic knowledge or ability to acquire
knowledge in the following categories: air conditioning and refrigeration|
electrical| mechanical| plumbing| pneumatic/electronic systems and controls|
carpentry and finish skills| kitchen equipment| vehicles| energy conservation|
and/or general building. Perform all surface preparation| painting| minor
drywall and wood trim repair| light bulb and A/C filter replacement and the
complete and thorough clean up of the painting or repair area. Test|
troubleshoot and perform basic repair on all types of equipment| plumbing
(e.g.| plunge toilets and unclog drains)| electrical components including
lamps| cosmetic items| extension cords| vacuum cleaners| internet devices|
replace electrical switches and outlets| and other guestroom items. Program
TV|s and perform general housekeeping and engineering-related inventory
duties. Use the Lockout/Tagout system before performing any maintenance work.
Perform repairs on interior and exterior landscaping as well as external
landscaping sprinklers| Display basic computer skills including inputting air
handler schedules and making temperature changes.

Follow all company and safety and security policies and procedures; report any
maintenance problems| safety hazards| accidents| or injuries; complete safety
training and certifications; and properly store flammable materials. Ensure
uniform and personal appearance are clean and professional| maintain
confidentiality of proprietary information| and protect company assets.
Welcome and acknowledge all guests according to company standards| anticipate
and address guests’ service needs| assist individuals with disabilities| and
thank guests with genuine appreciation. Adhere to quality expectations and
standards. Develop and maintain positive working relationships with others|
support team to reach common goals| and listen and respond appropriately to
the concerns of other employees. Speak with others using clear and
professional language. Move| lift| carry| push| pull| and place objects
weighing less than or equal to 50 pounds without assistance and heavier
lifting or movement tasks with assistance. Move up and down stairs| service
ramps| and/or ladders. Reach overhead and below the knees| including bending|
twisting| pulling| and stooping. Enter and locate work-related information
using computers. Perform other reasonable job duties as requested.

_

Supervisor-Engineering – Hong Kong Tung Chung SH – Lot 38

APPLY HERE

Job Number 19161656
Job Category Engineering and Facilities
Location Hong Kong Tung Chung SH| Lot 38| 43a| Tung Chung| Hong Kong
S.A.R.| Hong Kong| Hong Kong S.A.R.
Brand Sheraton Hotels & Resorts
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
At Sheraton| we go above and beyond in everything we do. We are inspired by
our guests and one another – and are driven to make things better. We love
what we do| and we give it all we’ve got – on property and off. When guests
stay with us| it’s not just a room with a bed that they’re buying. It’s an
experience. We’re looking for someone who is ready to go beyond in everything
they do. If you are someone with a genuine drive to improve your life and the
lives of those around you| we encourage you to explore careers with Sheraton.

As a team leader| to arrange the team to handle work orders in good quality
for the Hotel’s daily operations in accordance to the brand standard

· To arrange daily maintenance work to keep all equipment| facilities
operating in good condition

· To report immediately for abnormal condition and to utilize strong skills
and experience to solve problems including hardware failure and emergency
issues

Certificate/Diploma or above in Mechanical/ Electrical or Building Engineering

Minimum 3 years’ experience with Hotel/ Apartment engineering background preferred

Good technical knowledge in electrical system| plumbing system and MVAC system
Possess Electrical Worker Certificate (Grade A0 or above)
Good leadership role as team leader
Capable with good problem solving skills

_

Director| Loyalty Program & Member Experience (1 year contract) – Asia/Pacif/Australia Region – Suite 1108 11th Floor Cityplaza One

APPLY HERE

Job Number 19160858
Job Category Sales and Marketing
Location Asia/Pacif/Australia Region| Suite 1108 11th Floor Cityplaza
One| Hong Kong S.A.R.| Hong Kong| Hong Kong S.A.R.
Brand Corporate
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
Marriott International is the world’s largest hotel company| with more brands|
more hotels and more opportunities for associates to grow and succeed. We
believe a great career is a journey of discovery and exploration. So| we ask|
where will your journey take you?

JOB SUMMARY

The Director of Loyalty Program & Member Experience| APAC is a key member of
the continent Digital| Loyalty| and Portfolio Marketing leadership team. This
role has responsibility for Loyalty Program Management and Member Experience.

Reporting to Senior Director| Loyalty Program & Member Experience| Buzz
Marketing and Partnerships| this role will work close collaboration with the
corporate office and leadership team within Asia Pacific| plan and execute
continent’s loyalty program and member experience in a manner that is locally
relevant and aligned with global strategy. In addition| this role is
responsible for driving loyalty program performance within the continent.

Success in this role requires strong organizational skills| strategic
thinking| and the ability to manage multiple priorities at the same time. This
position will work closely with other departments within Marriott’s Corporate
Headquarters as well as the continent office.

Overarching goals include:

Localization: Localize Marriott International’s new loyalty brand (travel program)| Marriott Bonvoy through innovation| breakthrough strategy & activation

Acquisition/Retention: Expand the penetration of MI’s loyalty program in the market through combined efforts of on property and above property channels

Engagement: Develop & execute the overall member engagement strategy to drive member experience| retention & in turn loyalty

Awareness: Drive visibility of Marriott Bonvoy through on property and above property channels in collaborations with Operations| Loyalty Marketing and other respective teams/stakeholders

Program delivery: This position will be responsible for driving acquisition| share of occupancy and the topline.

Innovation: Drive new product development to enrich Marriott Bonvoy program and brands

CANDIDATE PROFILE

Education and Experience

4-year degree from an accredited university in Business Administration| Marketing| or related major

5+ years of relevant professional experience in program management| marketing strategy| digital or related function| demonstrating progressive career growth and pattern of exceptional performance.

Key experience includes:

Working with multi-disciplinary teams to achieve a common goal.

Strong ability to manage through influence rather than direct reporting relationships

Project management skills| including a demonstrated ability to lead multi-functional project teams to drive concrete results and actions

Must have excellent relationship development and management skills with both internal and external business partners; ability to say no with defensible business rationale

Proven ability to interact and influence all levels of the organization through persuasive communication and analysis

Analytical mindset and familiarity with financial principles

Experience managing and delivering multiple projects simultaneously

Experience marketing through various channels: properties| contact centers| direct mail| email| web| social media| etc

CORE WORK ACTIVITIES

Loyalty Program Management

Accountable for program fundamentals for the continent (e.g.| economics)

Educate properties and continent-wide leaders/stakeholders on the program fundamentals

Serves as a Loyalty program champion to all continent stakeholders

Drive hotel performance on key loyalty metrics; address trends as needed

Ensure program standards compliance

Provide Owner/Franchisee support – from curation of loyalty program story| to stakeholder education| to issue resolution.

Partner with Operations and CLS to ensure delivery of member preferences on-property

Drive loyalty localization based on consumer research

Support the evolution and impact of the F&B| kids and spa loyalty experiences

Act as in-continent lead and point of deployment contact of new loyalty initiatives

Support and lead continent specific loyalty programming

Work with analytics team| develop and manage reporting to track initiatives that support organizational goals

Member Experience

Educate continent stakeholders and properties in partnership with Operations on the loyalty mindset to ensure on-property member experiences are maximized

Identify opportunities and design elevated in-hotel elite member experience / programing and standards that support impact of increased member satisfaction or behaviors

Work closely with stakeholders to support projects that touch in-hotel member experiences

MANAGEMENT COMPETENCIES

Leadership

Communication – Conveys information and ideas to others in a convincing and engaging manner through a variety of methods.

Leading Through Vision and Values – Keeps the organization|s vision and values at the forefront of decision making and action

Managing Change – Initiates and/or manages the change process and energizes it on an ongoing basis| taking steps to remove barriers or accelerate its pace; serves as role model for how to handle change by maintaining composure and performance level under pressure or when experiencing challenges.

Problem Solving and Decision Making – Identifies and understands issues| problems| and opportunities; obtains and compares information from different sources to draw conclusions| develops and evaluates alternatives and solutions| solves problems| and chooses a course of action.

Professional Demeanor – Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.

Strategy Development – Develops business plans by exploring and systematically evaluating opportunities with the greatest potential for producing positive results; ensures successful preparation and execution of business plans through effective planning| organizing| and on-going evaluation processes.

Managing Execution

Building a Successful Team – Uses an effective interpersonal style to build a cohesive team; inspires and sustains team cohesion and engagement by focusing the team on its mission and importance to the organization.

Strategy Execution – Ensures successful execution across of business plans designed to maximize customer satisfaction| profitability| and market share through effective planning| organizing| and on-going evaluation processes.

Driving for Results – Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates| focuses| and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.

Planning and Organizing – Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements to accomplish goals and ensure work is completed.

Building Relationships

Customer Relationships – Develops and sustains relationships based on an understanding of customer/stakeholder needs and actions consistent with the company’s service standards.

Global Mindset – Supports employees and business partners with diverse styles| abilities| motivations| and/or cultural perspectives; utilizes differences to drive innovation| engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.

Strategic Partnerships – Develops collaborative relationships with fellow employees and business partners by making them feel valued| appreciated| and included; explores partnership opportunities with other people in and outside the organization; influences and leverages corporate and continental shared services and/or discipline leaders (e.g.| Operations| HR| Sales & Marketing| Finance| Revenue Management| Legal| etc) to achieve objectives; maintains effective external relations with government| business and industry in respective countries; performs effectively as a liaison between locations| disciplines| and corporate to ensure needed resources are received and corporate strategies are understood and executed

Generating Talent and Organizational Capability

Organizational Capability – Evaluates and adapts the structure of assignments and work processes to best fit the needs and/or support the goals of an organizational unit.

Talent Management – Provides guidance and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.

Learning and Applying Professional Expertise

Technical Acumen – Understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges.

Communications – The ability to use knowledge of communication strategies to effectively convey and disseminate information in a way that enables understanding| “buy in|” and action.

Communications and Media-Knowledge of media production| communication| and dissemination techniques and methods. This includes alternative ways to inform and entertain via written| oral| and visual media.

Sales and Marketing-Knowledge of sales and marketing concepts including principles and methods for showing| promoting and selling products or services as well as marketing strategies and tactics.

Basic Competencies – Fundamental competencies required for accomplishing basic
work activities.

Basic Computer Skills – Uses basic computer hardware and software (e.g.| personal computers| word processing software| Internet browsers| etc.).

Mathematical Reasoning – Adds| subtracts| multiplies| or divides quickly| correctly| and in a way that allows one to solve work-related issues.

Oral Comprehension – Listens to and understands information and ideas presented through spoken words and sentences.

Reading Comprehension – Understands written sentences and paragraphs in work related documents.

Writing – Communicates effectively in writing as appropriate for the needs of the audience.

_

Marketing Communications Executive – Le Meridien Cyberport – 100 Cyberport Road

APPLY HERE

Job Number 19150543
Job Category Sales and Marketing
Location Le Meridien Cyberport| 100 Cyberport Road| Hong Kong S.A.R.|
Hong Kong| Hong Kong S.A.R.
Brand Le Meridien
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
At Le Meridien| we believe in helping guests unlock the unexpected and
engaging experiences each destination has to offer. Our guests are curious and
creative| cosmopolitan| culture seekers that appreciate sophisticated|
timeless service. We provide original| chic and memorable service and
experiences that inspire guests to unlock the destination. We’re looking for
curious| creative and well-informed people to join our team. If you appreciate
connecting with like-minded guests and have a deep desire to create unexpected
experiences| we invite you to explore career opportunities with Le Meridien.

Job Summary

Promote awareness of brand image internally and externally. Use sales
techniques that maximize revenue while maintaining existing guest loyalty to
Marriott. Communicate with potential owners via telephone to set up preview
package sales/tours. Encourage guests or callers to purchase or schedule
preview package sales/tours. Explain details and requirements related to
attending a sales presentation to potential owners. Verify that individuals
meet eligibility requirements for preview package sales/tours prior to
scheduling a tour for a Marriott vacation club property. Determine and give
complimentaries to guests as gifts for their patronage (e.g.| rewards points|
show tickets). Perform general office duties to support Sales & Marketing
(e.g.| filing| sending emails| typing| faxing). Receive| record| and relay
messages accurately| completely| and legibly. Assist management in training|
evaluating| counseling| and motivating and coaching employees; serve as a role
model and first point of contact of the Guarantee of Fair Treatment/Open Door
Policy process.

Follow all company policies and procedures; ensure uniform and personal
appearance are clean and professional; maintain confidentiality of proprietary
information; protect the privacy and security of guests and coworkers. Welcome
and acknowledge all guests according to company standards; anticipate and
address guests| service needs; thank guests with genuine appreciation. Speak
with others using clear and professional language; prepare and review written
documents accurately and completely; answer telephones using appropriate
etiquette. Develop and maintain positive working relationships with others;
support team to reach common goals; listen and respond appropriately to the
concerns of other employees. Ensure adherence to quality expectations and
standards. Move| lift| carry| push| pull| and place objects weighing less than
or equal to 10 pounds without assistance. Perform other reasonable job duties
as requested by Supervisors.

_

Director| Connectivity| APAC(Location flexible) – Asia/Pacif/Australia Region – Suite 1108 11th Floor Cityplaza One

APPLY HERE

Job Number 19154991
Job Category Sales and Marketing
Location Asia/Pacif/Australia Region| Suite 1108 11th Floor Cityplaza
One| Hong Kong S.A.R.| Hong Kong| Hong Kong S.A.R.
Brand Corporate
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
Marriott International is the world’s largest hotel company| with more brands|
more hotels and more opportunities for associates to grow and succeed. We
believe a great career is a journey of discovery and exploration. So| we ask|
where will your journey take you?

JOB SUMMARY

The global distribution landscape in the lodging industry continues to expand
and become more complex. The Distribution Strategy team is charged with
identifying| developing and executing the means to drive customers to
Marriott’s lowest cost and direct channels| while optimizing the relationships
with third party channels like OTAs| Metasearch| wholesalers and travel
agencies. Marriott recognizes that our portfolio’s performance in external
intermediary channels is a key area of focus.

As a member of the Distribution Strategy team| the Director| Connectivity is a
leadership role that will serve as a Connectivity subject matter expert within
the Continent. This leader works in partnership with the Connectivity|
Infrastructure + Content and GDS| Channel Operations + Support teams. This
leader will provide guidance for specific continent needs on how to build
infrastructure| capabilities and processes to execute evolving distribution
strategies in the complex B2B and B2C intermediary segments| including but not
limited to| TMCs| Group| OTA’s| Metasearch and Wholesale. Responsibilities
include managing implementation and execution of partner interfaces|
enhancements| distribution initiatives| and escalation/resolution processes to
ensure business objectives and operational service levels are met.

CANDIDATE PROFILE

Education and Experience

Eight years’ work experience| with at least five years of relevant work experience managing complex projects and efforts to successful execution
Possess a strong understanding of third-party distribution channels and Marriott systems
Demonstrates an effective interpersonal style that contributes to a cohesive team| inspires and helps to sustain team engagement by focusing the team on its mission and importance to the organization
Strong analytical skills with the ability to identify and understands issues| problems and opportunities and the ability to obtain and compare information from a variety of sources| draw conclusions and identify a course of action
Ability to work across all levels of the organization| including senior level internal and external stakeholders
Ability to build and sustain strong business relationships by understanding stakeholder needs
Set high standards of performance for self and others; assumes responsibility and accountability for goals
4-year degree from an accredited University or equivalent work experience

CORE WORK ACTIVITIES

Managing Projects and Priorities

Serves as Connectivity Subject Matter Expert (SME) for the Continent
Provides insights into Continent’s Distribution environment and make recommendations how to support strategic distribution initiatives
Acts as a consultant for key distribution partners to educate on best practices for implementing Marriott Distribution Programs
Manage IT roadmap to implement new partner interfaces to support Global and Continent Distribution Strategy
Manage pulling through core capabilities and enhancements to existing partner interfaces
Works with Director of OTA/Wholesale to activate new properties and partners while maintaining high standards of operational service levels
Work with Director Channel Operations & Support to monitor property and partner feedback| and manage escalation resolution process
Identify knowledge gaps and create a plan to educate key stake holders to better understand how distribution strategies are managed and executed in the region

Manage and conduct Human Resources activities

Interviews and hires employees.
Ensures employees are treated fairly and equitably.
Ensures that regular| ongoing communication is happening in department (e.g.| pre-shift briefings| staff meetings).
Fosters employee commitment to providing excellent service| participates in daily stand-up meetings and models desired service behaviors in all interactions with guests and employees.
Incorporates customer satisfaction as a component of staff/operations meetings with an emphasis on generating innovative ways to continually improve results.
Sets goals and expectations for direct reports using the performance review process and holds staff accountable for performance goals.
Solicits employee feedback.
Utilizes an “open door policy” and reviews employee satisfaction results to identify and address employee problems or concerns.
Ensures policies are administered fairly and consistently| disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.
Conducts annual performance appraisal with direct reports according to Standard Operating Procedures.
Champions change ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary.
Identifies talents of direct reports and their teams and assists with their growth and development plans.

MANAGEMENT COMPETENCIES

Leadership

Communication – Conveys information and ideas to others in a convincing and engaging manner through a variety of methods.
Leading Through Vision and Values – Keeps the organization|s vision and values at the forefront of employee decision making and action.
Managing Change – Initiates and/or manages the change process and energizes it on an ongoing basis| taking steps to remove barriers or accelerate its pace; serves as role model for how to handle change by maintaining composure and performance level under pressure or when experiencing challenges.
Problem Solving and Decision Making – Identifies and understands issues| problems| and opportunities; obtains and compares information from different sources to draw conclusions| develops and evaluates alternatives and solutions| solves problems| and chooses a course of action.
Professional Demeanor – Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.
Strategy Development – Develops business plans by exploring and systematically evaluating opportunities with the greatest potential for producing positive results; ensures successful preparation and execution of business plans through effective planning| organizing| and on-going evaluation processes.

Managing Execution

Building a Successful Team – Uses an effective interpersonal style to build a cohesive team; inspires and sustains team cohesion and engagement by focusing the team on its mission and importance to the organization.
Strategy Execution – Ensures successful execution across of business plans designed to maximize customer satisfaction| profitability| and market share through effective planning| organizing| and on-going evaluation processes.
Driving for Results – Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates| focuses| and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.

Building Relationships

Customer Relationships – Develops and sustains relationships based on an understanding of customer/stakeholder needs and actions consistent with the company’s service standards.
Global Mindset – Supports employees and business partners with diverse styles| abilities| motivations| and/or cultural perspectives; utilizes differences to drive innovation| engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.
Strategic Partnerships – Develops collaborative relationships with fellow employees and business partners by making them feel valued| appreciated| and included; explores partnership opportunities with other people in and outside the organization; influences and leverages corporate and continental shared services and/or discipline leaders (e.g.| HR| Sales & Marketing| Finance| Revenue Management) to achieve objectives; maintains effective external relations with government| business and industry in respective countries; performs effectively as a liaison between locations| disciplines| and corporate to ensure needed resources are received and corporate strategies are understood and executed.
Generating Talent and Organizational Capability
Developing Others – Supports the development of other’s skills and capabilities so that they can fulfill current or future job/role responsibilities more effectively.
Organizational Capability – Evaluates and adapts the structure of assignments and work processes to best fit the needs and/or support the goals of an organizational unit.

Learning and Applying Professional Expertise

Continuous Learning – Actively identifies new areas for learning; regularly creates and takes advantage of learning opportunities; uses newly gained knowledge and skill on the job and learns through their application.
Technical Acumen – Expertly understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations| generate innovative solutions to approach function-specific work challenges| and function as a thought leader in his or her area of expertise.
Business Acumen – Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach business and administrative challenges.
Basic Competencies – Fundamental competencies required for accomplishing basic work activities.
Basic Computer Skills – Uses basic computer hardware and software (e.g.| personal computers| word processing software| Internet browsers| etc.).
Mathematical Reasoning – Adds| subtracts| multiplies| or divides quickly| correctly| and in a way that allows one to solve work-related issues.
Oral Comprehension – Listens to and understands information and ideas presented through spoken words and sentences.
Reading Comprehension – Understands written sentences and paragraphs in work related documents.
Writing – Communicates effectively in writing as appropriate for the needs of the audience.

_

Engineer I 楼宇设备技术员(机修工、空调工、装饰工) – Four Points by Sheraton Shenzhen – 5 Guihua Road Futian Free Trade Zone

APPLY HERE

Job Number 19102969
Job Category Engineering and Facilities
Location Four Points by Sheraton Shenzhen| 5 Guihua Road Futian Free
Trade Zone| Shenzhen| Guangdong| China
Brand Four Points
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
Where timeless classics are woven with modern details. Where business meets
pleasure. Where even when you’re global| you can experience the local.
Designed for the independent traveler seeking balance| there’s Four Points.
Job Summary

Respond and attend to guest repair requests. Communicate with guests/customers
to resolve maintenance issues. Perform preventive maintenance on tools and
kitchen and mechanical room equipment| including cleaning and lubrication.
Visually inspect tools| equipment| or machines. Carry equipment (e.g.| tools|
radio). Identify| locate| and operate all shut-off valves for equipment and
all utility shut-offs for buildings. Maintain maintenance inventory and
requisition parts and supplies as needed. Communicate each day’s activities
and problems that occur to the other shifts using approved communication
programs and standards. Display basic knowledge or ability to acquire
knowledge in the following categories: air conditioning and refrigeration|
electrical| mechanical| plumbing| pneumatic/electronic systems and controls|
carpentry and finish skills| kitchen equipment| vehicles| energy conservation|
and/or general building. Perform all surface preparation| painting| minor
drywall and wood trim repair| light bulb and A/C filter replacement and the
complete and thorough clean up of the painting or repair area. Test|
troubleshoot and perform basic repair on all types of equipment| plumbing
(e.g.| plunge toilets and unclog drains)| electrical components including
lamps| cosmetic items| extension cords| vacuum cleaners| internet devices|
replace electrical switches and outlets| and other guestroom items. Program
TV|s and perform general housekeeping and engineering-related inventory
duties. Use the Lockout/Tagout system before performing any maintenance work.
Perform repairs on interior and exterior landscaping as well as external
landscaping sprinklers| Display basic computer skills including inputting air
handler schedules and making temperature changes.

Follow all company and safety and security policies and procedures; report any
maintenance problems| safety hazards| accidents| or injuries; complete safety
training and certifications; and properly store flammable materials. Ensure
uniform and personal appearance are clean and professional| maintain
confidentiality of proprietary information| and protect company assets.
Welcome and acknowledge all guests according to company standards| anticipate
and address guests’ service needs| assist individuals with disabilities| and
thank guests with genuine appreciation. Adhere to quality expectations and
standards. Develop and maintain positive working relationships with others|
support team to reach common goals| and listen and respond appropriately to
the concerns of other employees. Speak with others using clear and
professional language. Move| lift| carry| push| pull| and place objects
weighing less than or equal to 50 pounds without assistance and heavier
lifting or movement tasks with assistance. Move up and down stairs| service
ramps| and/or ladders. Reach overhead and below the knees| including bending|
twisting| pulling| and stooping. Enter and locate work-related information
using computers. Perform other reasonable job duties as requested.

_

Director of Sales & Marketing – The St. Regis Hong Kong – 1 Harbour Drive

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Job Number 19147937
Job Category Sales and Marketing
Location The St. Regis Hong Kong| 1 Harbour Drive| Hong Kong S.A.R.| Hong
Kong| Hong Kong S.A.R.
Brand St. Regis Hotels & Resorts
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
The St. Regis brand first established luxury hospitality more than 110 years
ago| with the opening of the St. Regis New York. From the moment John Jacob
Astor IV opened the doors of his Beaux-Arts masterpiece on New York’s Fifth
Avenue| St. Regis has stood as a symbol of uncompromising elegance and bespoke
service. Today| with more than 40 of the best addresses around the world| St.
Regis is a place where trends are born| boundaries are broken and guests can
simply live exquisite. We invite you to explore careers at St. Regis.

JOB SUMMARY

Functions as the leader of the property’s sales department and manages the
property|s reactive and proactive sales efforts. Provides day to day
leadership to sales associates to achieve property sales objectives with
overall responsibility for achieving booking goals and property revenues.
Implements the brand’s service strategy and applicable brand initiatives in
all aspects of the sales process and focuses on building long-term| value-
based customer relationships that enable achievement of the hotel’s’ sales
objectives. Evaluates the property’s participation in the various sales
channels (e.g.| Area Sales| Group Sales within the Sales Office| electronic
lead channels| etc.) and develops strong working relationships to proactively
position and market the property. Manages the marketing budget to enable
development of property specific campaigns| promotions and collateral to drive
revenue and meet property objectives. Interfaces with regional marketing
communications for regional and national promotions pull through. Develops and
implements property–wide strategies that deliver products and services to meet
or exceed the needs and expectations of the brand’s target customer profile
and property associates and provides a return on investment to the owner and
Marriott International.

CANDIDATE PROFILE

Education and Experience

Required:

• 2-year degree from an accredited university in Business Administration|
Marketing| Hotel and Restaurant Management| or related major; At least 4 years
experience in the sales and marketing or related professional area.

OR

• 4-year bachelor|s degree in Business Administration| Marketing| Hotel and
Restaurant Management| or related major; 2 years experience in the sales and
marketing or related professional area.

Preferred:

• 4 year college degree.

• Demonstrated skills in supervising a team.

• Lodging sales experience.

• Hotel industry work experience| demonstrating progressive career growth and
a pattern of exceptional performance.

CORE WORK ACTIVITIES

Managing Sales Activities

• Manages the development of a strategic account plan for the demand
generators in the market.

• Manages the property|s reactive and proactive sales efforts.

• Determines and develops marketing communication activities| in conjunction
with Regional Marketing Communications.

• Provides customer intelligence in evaluating the market and economic trends
that may lead to changes in sales strategy to meet or exceed customer
expectations.

• Reviews the Strategic Alignment Review (STAR) report| competitive shopping
reports and uses other resources to maintain an awareness of the hotel’s
market position.

• Researches competitor’s sales team strategies to identify ways to grow
occupancy and RevPAR and increase market share.

• Attends sales strategy meetings to provide input on weekly and overall sales
strategy.

• Suggests innovative marketing ideas and develops deployment strategies to
continue to grow market share.

• Evaluates and supports participation and account deployment with Area Sales
and Group Sales within the Sales Office.

• Serves as the sales contact for the General Manager| property leadership
team| Group Sales and Area Sales leaders.

• Serves as the sales contact for customers; serves as the customer advocate.

• Serves as hotel authority on sales processes and sales contracts.

• Serves as the property sales liaison with Area Sales| Group Sales| Revenue
Management| Event Management| Regional Marketing Communications and other
hotel departments as appropriate.

• Participates in sales calls with members of the Sales and Marketing team to
acquire new business and/or close on business.

• Identifies public relations opportunities and coordinates activities to
augment the overall marketing communication strategy.

• Supports the General Manager by coordinating crisis communications.

• Executes and supports Marriott’s Customer Service Standards and hotel’s
Brand Standards.

• Executes and supports the operational aspects of business booked (e.g.|
generating proposal| writing contract| customer correspondence).

• Participates in and practices daily service basics of the brand

• Implements a seamless turnover from sales to operations and back to sales
while consistently delivering high level of service.

• Monitors the effective resolution of guest issues that arise as a result of
the sales process by creating mechanisms to channel issues to property
leadership and/or other appropriate stakeholders.

• Maintains successful performance by increasing revenues| controlling
expenses and providing a return on investment for the owner and Marriott
International.

• Implements the brand’s service strategy and applicable brand initiatives in
all aspects of the sales process and focuses on building long-term| value-
based customer relationships that enable achievement of the hotel’s’ sales
objectives.

• Interfaces with regional marketing communications for regional and national
promotions pull through.

• Performs other duties| as assigned| to meet business needs.

Building Successful Relationships

• Develops strong partnerships with local organizations to further increase
brand/product awareness.

• Develops and manages internal key stakeholder relationships.

• Develops strong community and public relations by maintaining property
participation in local| regional and national tradeshows and client events.

• Executes exemplary customer service to drive customer satisfaction and
loyalty by assisting the customer and monitoring their satisfaction before and
during their program/event.

• Serves the customer by understanding their needs and recommending the
appropriate features and services that best meet their needs and exceed their
expectations| while building a relationship and loyalty to Marriott.

• Gains understanding of the hotel’s primary target customer and service
expectations; serves the customer by understanding their business| business
issues and concerns| to offer better business solution both prior to| and
during the program/event.

Leadership

• Functions as the leader of the property’s sales department.

• Develops sales goals and strategies and verifies alignment with the brand
business strategy.

• Executes the sales strategy in order to meet individual booking goals for
both self and staff.

• Coaches leaders of revenue generating departments in developing effective
revenue strategies and setting aggressive goals that will drive the property|s
financial performance.

• Verifies Sales team understands and is leveraging Marriott International
(MI) demand engines to full potential.

• Works with Human Resources| Engineering and Loss Prevention to monitor
compliance with local| state and federal regulations and/or union
requirements.

• Partners with Human Resources to attract| develop and retain the right
people in order to support the strategic priorities of the market.

• Creates effective structures| processes| jobs and performance management
systems are in place.

• Sets goals and expectations for direct reports using the Leadership
Performance Process (LPP)| aligns performance and rewards| addresses
performance issues and holds staff accountable for successful results.

• Forecasts talent needs and manages talent acquisition strategy with Human
Resources (HR) to minimize lost time due to turnover.

• Maintains an active list of the competition’s best sales people and executes
a recruitment and acquisition plan with HR.

• Supports tools and training resources to educate sales associates on winning
catering solutions.

• Champions leadership development and workforce planning priorities by
assessing| selecting| retaining and developing diverse| high-caliber talent
that can lead the organization today and strengthen the leadership bench for
the future; continues to upgrade the sales & marketing talent; works with HR
to anticipate future talent needs based on business growth plans.

• Identifies| trains and mentors group sales associates; utilizes all
available on the job training tools for associates.

• Transfers functional knowledge and develops group sales skills of other
discipline managers.

• Provides day to day leadership to sales associates to achieve property sales
objectives with overall responsibility for achieving booking goals and
property revenues.

• Evaluates the property’s participation in the various sales channels (e.g.|
Area Sales| Group Sales within the Sales Office| electronic lead channels|
etc.) and develops strong working relationships to proactively position and
market the property.

• Manages the marketing budget to enable development of property specific
campaigns| promotions and collateral to drive revenue and meet property
objectives.

_

Senior Accountant / Accountant| Business Partner – Asia/Pacif/Australia Region – Suite 1108 11th Floor Cityplaza One

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Job Number 18003FWN
Job Category Finance and Accounting
Location Asia/Pacif/Australia Region| Suite 1108 11th Floor Cityplaza
One| Hong Kong S.A.R.| Hong Kong| Hong Kong S.A.R.
Brand Corporate
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us
Marriott International is the world’s largest hotel company| with more brands|
more hotels and more opportunities for associates to grow and succeed. We
believe a great career is a journey of discovery and exploration. So| we ask|
where will your journey take you?
We are looking for an energetic and high caliber candidate who wishes to
develop a career with the world’s leading lodging company. As the Senior
Accountant working in this dynamic and expanding business| you will help to
build a strong business partnership with the mix of analytical and
communication skills.

JOB SUMMARY

The Senior Accountant supports the Director| Accounting| Hong Kong in the
Continent’s accounting operations and processes.

We are looking for an energetic and high caliber candidate who wishes to
develop a career with the world’s leading lodging company. As the Senior
Accountant working in this dynamic and expanding business| you will help to
build a strong business partnership with the mix of analytical and
communication skills.

CANDIDATE PROFILE

Experience

Minimum of 4 years public accounting and/or commercial accounting experience
Experience in a complex accounting environment including multiple subsidiaries| currencies and bases of accounting strongly preferred
Knowledge/expertise in system implementation and process improvement will be a plus
Preference for accounting experience with major multinational corporations

Education or Certification

Degree in Accounting| Finance or related discipline
CPA or advanced degree preferred

Knowledge and Skills

Ability to think laterally| attentive to details| strong analytical and problem-solving skills
Strong organizational skills; effective in prioritizing work and following through on commitments
Ability to make decisions in a timely manner and under pressure. Self-starter with strong tendency toward pro-active process improvement
Excellent communication and interpersonal skills. Ability to work effectively in a collaborative work environment
Ability to manage multiple projects simultaneously and work independently; strong time management skills
Ability to guide| train and communicate effectively with associates
Hands on experience in PeopleSoft / Concur is a plus
Strong proficiency in MS Excel
Fluency in Cantonese| English and Mandarin is required

Attributes

High degree of initiative; highly motivated self-starter
Creative thinker regarding process improvement and systematic process analysis
Customer service orientation with both internal and external customers
Supports| manages| and initiates change within the organization| taking steps to remove barriers or to accelerate its pace
Willing to travel when required

CORE WORK ACTIVITIES

Act as key coordinator with business teams to prepare regular management reports and ad-hoc projects to facilitate performance review
Work closely with regional| hotel and US-based accountants to manage the day-to-day accounting activity
Prepare and consolidate monthly| quarterly| annual accounting reports and provide analysis on the variances
Ensure that all month-ended| quarterly-ended and yearly-ended closing are completed accurately and properly reflected in the Profit and Loss accounts and Balance Sheets for all Hong Kong entities are in accordance with Corporate policies and guidelines in a timely manner
Ensure meeting all closing deadlines as set by Corporate Office. Improve financial governance and compliance with existing and any new reporting requirements under US GAAP| IFRS and local regulations
Prepare annual budget| long range plan and forecast based on organization goals and Corporate guidelines
Support General Ledger reconciliation for all Hong Kong entities on balance sheets items| functional expense reporting| travel data management and cash management
Responsible for accounting and reporting for fixed assets and capital expenditures. Ensure all fixed assets and depreciation are properly reflected and calculated in the ledger
Communicate with internal departments| external vendors and consultants
Provide/Attend training sessions in overseas when required
Perform ad hoc tasks as assigned