Director of Finance – Doubletree by Hilton Shenzhen Nanshan Residence

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JOB DESCRIPTION
 
A Director of Finance will lead the Finance department and associated
operations such that account management| reporting| and interdepartmental and
vendor relations are managed to optimise the hotels profitability.
What will I be doing?
As Director of Finance| you will lead the Finance department and associated
operations such that account management| reporting| and interdepartmental and
vendor relations are managed to optimise the hotels profitability.
Specifically| you will be responsible:
Ensure that Finance teams are providing month end closing and all other required management reports
Work with the Finance Managers/General/Hotel Manager to provide full and accurate forecasting and budgeting proposals within the hotel
Prepare capital reviews as required by the General/Hotel Manager and/or Accounting and Finance Departments
Develop best practice financial accounting and control procedures and continually review the process and procedures to maximise impact and efficienc

Ensure the balance sheets are a fair reflection of the assets and liabilities of the hotel

Lead monthly finance update meetings with General Manager/Hotel tea

Comply with Hilton policies and procedures across the area| maximising performance on the Finance Balanced Scorecar

Act in accordance with fire| health and safety regulations and follow the correct procedures when required
Review regularly the balance sheets| ensure reconciliations are performed of all cluster hotels controlled accounts and explain all balances even if reconciled elsewhere
Assist Heads of the Department to improve their financial awareness and provide them with relevant financial information for their operations
Serve your role and Team in an environmentally-conscience manner

What are we looking for?

A Director of Finance serving Hilton brands is always working on behalf of our
Guests and working with other Team Members. To successfully fill this role|
you should maintain the attitude| behaviours| skills| and values that follow:

Relevant degree| in Finance or related business discipline| from an academic institution
Previous experience in a similar role
Organisation| planning skills and the ability to prioritise
Rigorous commitment to accuracy and detail
Negotiation and influencing skills
Effective management skills (upwards and downwards) and the willingness to coach and train others
Positive attitude and excellent communication skills

It would be advantageous in this position for you to demonstrate the following
capabilities and distinctions:

Knowledge of commercial business| specially as it relates to hotel management
Previous experience in the hospitality industry
Experience with the PeopleSoft system

What will it be like to work for Hilton?

Hilton is the leading global hospitality company| spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century| Hilton has offered business and
leisure travelers the finest in accommodations| service| amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision to fill the earth with the
light and warmth of hospitality unites us as a team to create remarkable
hospitality experiences around the world every day. And| our amazing Team
Members are at the heart of it all!

Director of Food & Beverage – Courtyard Hong Kong Sha Tin – 1 On Ping Street

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Job Number 19127621
Job Category Food and Beverage & Culinary
Location Courtyard Hong Kong Sha Tin| 1 On Ping Street| Sha Tin| New
Territories| Hong Kong S.A.R.| Hong Kong| Hong Kong S.A.R.
Brand Courtyard by Marriott
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
Strategically located| the 524-room Courtyard by Marriott Hong Kong Sha
Tin features stylish rooms with tranquil views of the Shing Mun River|
offering smart and practical choices whether for work or leisure. The award
winning hotel is just a 5-minute stroll to the nearby Shek Mun Station (Ma On
Shan Line)| with daily complimentary shuttle bus service available.

Job Summary

As a member of the Executive Committee| functions as the leader of the property’s Food & Beverage department to oversee both service & kitchen operation

Analyze and manage budget to enable development of property specific Food & Beverage campaigns/ promotions to drive revenue and meet property objectives

Provides day to day leadership to Food & Beverage associates to achieve property business objectives with overall responsibility for achieving profit goals and property revenues

Evaluate business trends to modify strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer

Implements the brand’s service strategy and applicable brand initiatives in all aspects of the Food & Beverage operations

Job Requirement

Degree holder in Business Administration| Hospitality Management| or related major or related field;

Minimum of 10 years relevant experience| with at least 3 years in similar capacity| preferable in hotel or related professional area.

Highly motivated with innovative and creative mind

Excellent leadership skills and problem-solving skills

Excellent command of both spoken and written Chinese and English; Proficiency in Mandarin would be desirable

Director of Sales – Four Points by Sheraton Shenzhen – 5 Guihua Road Futian Free Trade Zone

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Job Number 19124439
Job Category Sales and Marketing
Location Four Points by Sheraton Shenzhen| 5 Guihua Road Futian Free
Trade Zone| Shenzhen| Guangdong| China
Brand Four Points
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
Where timeless classics are woven with modern details. Where business meets
pleasure. Where even when you’re global| you can experience the local.
Designed for the independent traveler seeking balance| there’s Four Points.
JOB SUMMARY

Leads and manages all day-to-day activities related to the sales function with
a focus on building long-term| value-based customer relationships that enable
achievement of property sales objectives. Achieves personal booking goals and
makes recommendations on booking goals of direct reports.

CANDIDATE PROFILE

Education and Experience

• 2-year degree from an accredited university in Business Administration|
Marketing| Hotel and Restaurant Management| or related major; 3 years
experience in the sales and marketing or related professional area.

OR

• 4-year bachelor|s degree in Business Administration| Marketing| Hotel and
Restaurant Management| or related major; 1 year experience in the sales and
marketing or related professional area.

CORE WORK ACTIVITIES

Supporting Developing & Executing Sales Strategies

• Works with sales leader to ensure understanding of sales strategy and
effective implementation of this strategy for the segment.

• Works with management team to create and implement a sales plan addressing
revenue| customers and the market for the segment led by the DOS.

• Assists with the development and implementation of promotions| both internal
and external.

Maximizing Revenue

• Provides positive and aggressive leadership to ensure maximum revenue
potential (e.g.| sets example with personal booking goals).

• Recommends booking goals for sales team members.

Managing Sales Activities

• Monitors all day to day activities of direct reports.

• Approves space release for catering to maximize revenue (DOS| Group) in the
absence of a Business Evaluation Manager.

• Participates in sales calls with members of sales team to acquire new
business and/or close on business.

• Executes and supports the operational aspects of business booked (e.g.|
generating proposal| writing contract| customer correspondence).

Analyzing & Reporting on Sales and Financial Data

• Analyzes market information by using sales systems and implements strategy
to achieve property’s financial room and catering goals.

• Assists Revenue Management with completing accurate six period projections.

• Reviews sales and catering guest satisfaction results to identify areas of
improvement.

Ensuring Exceptional Customer Service

• Displays leadership in guest hospitality| exemplifies customer service and
creates a positive example for guest relations.

• Interacts with guests to obtain feedback on product quality and service
levels.

• Meets with guests during pre- and post-convention meetings to obtain
feedback on quality of product (e.g.| rooms| meeting facilities and equipment|
food and beverage)| service levels| execution against contract and overall
satisfaction.

• Empowers employees to provide excellent customer service.

• Observes service behaviors of employees and provides feedback to
individuals.

• Incorporates guest satisfaction as a component of department meetings with a
focus on continuous improvement.

• Executes and supports the company’s Customer Service Standards and
property’s Brand Standards.

• Participates in and practices daily service basics of the brand.

• Executes exemplary customer service to drive customer satisfaction and
loyalty by assisting the customer and ensuring their satisfaction before and
during their program/event.

• Serves the customer by understanding their needs and recommending the
appropriate features and services that best meet their needs and exceed their
expectations| while building a relationship and loyalty to the company.

• Gains understanding of the property’s primary target customer and service
expectations; serves the customer by understanding their business| business
issues and concerns| to offer better business solution both prior to| and
during the program/event.

Building Successful Relationships

• Develops and manages relationships with key stakeholders| both internal and
external.

• Works collaboratively with off-property sales channels (e.g.| Event Booking
Center| Market Sales| GSO) to ensure the property needs are being achieved and
the sales efforts are complementary| not duplicative.

• Works with Human Resources| Engineering and Loss Prevention to ensure
compliance with local| state and federal regulations and/or union
requirements.

• Attends customer events| trade shows and sales missions to maintain| build
or develop key relationships with GSO Managers and customers.

Managing and Conducting Human Resource Activities

• Interviews and hires management and hourly employees with the appropriate
skills to meet the business needs of the operation.

• Utilizes all available on the job training tools for employees.

_

Senior Director| Continent Lodging Services Planning & Services| Asia Pacific – Asia/Pacif/Australia Region – Suite 1108 11th Floor Cityplaza One

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Job Number 19111595
Job Category Rooms and Guest Services Operations
Location Asia/Pacif/Australia Region| Suite 1108 11th Floor Cityplaza
One| Hong Kong S.A.R.| Hong Kong| Hong Kong S.A.R.
Brand Corporate
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
Marriott International is the world’s largest hotel company| with more brands|
more hotels and more opportunities for associates to grow and succeed. We
believe a great career is a journey of discovery and exploration. So| we ask|
where will your journey take you?

JOB SUMMARY

As a key member of the Continent Operations team| the Senior Director| CLS
Planning & Services APAC| will provide consulting| advisory and operational
support to the Asia Pacific’s Chief Operations Services Officer and the
leadership team. This position will work on fast-paced| high-priority projects
that are instrumental to our company’s exponential growth in the continent.
Continent Operations is core to the organization| encompassing disciplines
such as Rooms| Food & Beverage| Procurement| iT| Engineering| and Design
Development Operations. This role serves as the connection within the
Operations team to ensure alignment and progress on interdepartmental
projects. Furthermore| this position represents Operations in larger cross-
functional projects| which range in scope across brand operations| innovation|
strategic planning| and process improvement.

This Senior Director will report to Marriott Asia Pacific’s Chief Operations
Services Officer. This individual will focus on internal communications|
project management| reporting and analysis| and change management whenever
necessary due to any new projects. This individual should carry forward the
vision for strategy execution within the Continent Operations team while
keeping all disciplines (within and beyond Operations) aligned.

Projects can range from brand operations to growth/innovation| process
improvement| crisis management| and strategic planning. This person will also
be largely in charge of ensuring the continent operations initiatives are
communicated effectively to the rest of the organization and projects are
tracked and completed on budget. This leader thinks creatively and practically
to develop strategic plans and to oversee efforts designed to facilitate
support and execution of CLS initiatives. This position will directly lead the
responsibility for engaging stakeholders to develop and execute the
Continent’s strategic initiatives that will enable successful delivery against
the strategic priorities of Marriott International. In addition to managing
the day to day responsibilities for the Planning & Services capabilities| the
position will be responsible for coaching and mentoring new leaders and team
members. Given the complexity of diverse geography| multiple languages and the
growth| the position will also partner with the APAC COO to enable the
leadership team by building the right foundational organizational and
leadership elements.

CANDIDATE PROFILE

Education and Experience

4-year degree from an accredited university in Business Administration| Hotel Management| Communications or related major

7+ years of relevant professional experience| demonstrating progressive career growth and a pattern of exceptional performance

Experience Preferred

Prior experience leading the planning and execution of strategic projects and
initiatives

CORE WORK ACTIVITIES

Strategic planning

Work with Chief Operations Services Officer to develop frameworks and strategy for executing main priorities

Oversee the planning and deployment of initiatives from the beginning through end of each year

Intuit projects that need further support given capacity restraints. Determine best ways to offer support across projects ranging from brand operations to growth/innovation| process improvement| crisis management| and strategic planning

Regularly seek feedback from regional and area teams to ensure projects are relevant and completed according to market need

Project development and management

Interview key stakeholders to understand needs of large cross-functional projects before creating charters| timelines with key milestones

Lead meetings with clear agendas and presentations; highlight critical outstanding decisions and drive for clarity on next steps

Define success for each project with clear success metrics and track over time

Write concisely and persuasively to articulate burning platforms| critical outstanding decisions| and next steps

Partner with deployment leads to track progress on projects

Monitor project spend for all Operations projects across a variety of budget sources – highlight opportunities throughout the year to adjust project budgets accordingly

Provide strong PMO support with a focus on project execution on time and on budget.

Leadership

Ensure clear roles and responsibilities across team to ensure work is being performed as effectively as possible

Keep a pulse on organization to understand needs of continent disciplines within and beyond Operations

Stakeholder management

Demonstrate high levels of emotional intelligence to understand motivations| resolve conflicts| and identify unarticulated needs

Take initiative to follow up with stakeholders who need to be informed about certain workstreams

Nurture stakeholder relationships with maturity and the utmost professionalism

Offers flexibility| patience| and an open-minded nature at all times

Communications

Oversee the development of clear and compelling internal communications| including but not limited to project updates/summaries| strategic planning| and newsletters

Has an understanding of information design and visual content in order to create clean| uncluttered presentations

Possess acute attention to detail and catch errors before deliverables are finalize

Data analysis

Oversees the creation of dashboards on Excel and Tableau to summarize progress on key initiatives

Synthesize quantitative guest or social media data to construct insights

Note: Experience in Access| SQL| VBA| and other data analysis tools a plus

MANAGEMENT COMPETENCIES

Leadership

· Adaptability – Maintains performance level under pressure or when
experiencing changes or challenges in the workplace.

· Communication – Conveys information and ideas to others in a
convincing and engaging manner through a variety of methods.

· Problem Solving and Decision Making – Identifies and understands
issues| problems| and opportunities; obtains and compares information from
different sources to draw conclusions| develops and evaluates alternatives and
solutions| solves problems| and chooses a course of action.

· Professional Demeanor – Exhibits behavioral styles that convey
confidence and command respect from others; makes a good first impression and
represents the company in alignment with its values.

Managing Execution

· Building and Contributing to Teams – Participates as a member of a
team to move toward the completion of common goals while fostering cohesion
and collaboration among team members.

· Driving for Results – Sets high standards of performance for self
and/or others; assumes responsibility for work objectives; initiates| focuses|
and monitors the efforts of self and/or others toward the accomplishment
goals; proactively takes action and goes beyond what is required.

· Planning and Organizing – Gathers information and resources required to
set a plan of action for self and/or others; prioritizes and arranges work
requirements to accomplish goals and ensure work is completed.

Building Relationships

· Coworker Relationships – Interacts with others in a way that builds
openness| trust| and confidence in the pursuit of organizational goals and
lasting relationships.

· Customer Relationships – Develops and sustains relationships based on
an understanding of customer/stakeholder needs and actions consistent with the
company’s service standards.

· Global Mindset – Supports employees and business partners with diverse
styles| abilities| motivations| and/or cultural perspectives; utilizes
differences to drive innovation| engagement and enhance business results; and
ensures employees are given the opportunity to contribute to their full
potential.

Generating Talent and Organizational Capability

· Talent Management – Provides support and feedback to help individuals
develop and strengthen skills and abilities needed to accomplish work
objectives.

Learning and Applying Professional Expertise

· Applied Learning – Seeks and makes the most of learning opportunities
to improve performance of self and/or others.

· Business Acumen – Understands and utilizes business information to
manage everyday operations and generate innovative solutions to approach
business and administrative challenges.

· Technical Acumen – Understands and utilizes professional skills and
knowledge in a specific functional area to conduct and manage everyday
business operations and generate innovative solutions to approach function-
specific work challenges.

· Basic Competencies – Fundamental competencies required for
accomplishing basic work activities.

o Advanced Computer Skills – Uses software (e.g.| Excel| Smartsheets|
Tableau| Powerpoint and Word| etc.).

o Mathematical Reasoning – Adds| subtracts| multiplies| or divides
quickly| correctly| and in a way that allows one to solve work-related issues.

o Oral Comprehension – Listens to and understands information and ideas
presented through spoken words and sentences.

o Reading Comprehension – Understands written sentences and paragraphs in
work related documents.

o Writing – Strong skills required to communicate effectively in writing
as appropriate for the needs of the audience.

_

Director of Engineering – Hong Kong Ocean Park Marriott Hotel – 180 Wong Chuk Hang Road

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Job Number 19110141
Job Category Engineering and Facilities
Location Hong Kong Ocean Park Marriott Hotel| 180 Wong Chuk Hang Road|
Aberdeen| Hong Kong S.A.R.| Hong Kong| Hong Kong S.A.R.
Brand Marriott Hotels Resorts /JW Marriott
Schedule Full-time
Relocation? Yes
Position Type Management

Start Your Journey With Us
Marriott International portfolio of brands includes both JW Marriott and
Marriott Hotels.
Marriott Hotels | Marriott International’s flagship brand with more than
500 global locations| is advancing the art of hosting so that our guests can
travel brilliantly. As a host with Marriott Hotels| you will help keep this
promise by delivering premium choices| sophisticated style| and well-crafted
details. With your skills and imagination| together we will innovate and
reinvent the future of travel.

JOB SUMMARY

Provides a high level of property maintenance knowledge. Position has overall
responsibility for maintaining the building| grounds and physical plant with
particular attention towards safety| security and asset protection.
Accountable for managing the budget| capital expenditure projects|
preventative maintenance and energy conservation. Develops and implements
strategies that will deliver products and services| which meet or exceed the
needs and expectations of guests and employees while maximizing the financial
performance. Responsible for maintaining standards and regulatory
requirements. Leads the emergency response team for all facility issues.

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; 6 years experience in the engineering and
maintenance or related professional area; technical training in
HVAC-R/Electrical/Plumbing.

OR

• 2-year degree from an accredited university in Building and Construction|
Engineering| Mechanics| or related major; 4 years experience in the
engineering and maintenance or related professional area; technical training
in HVAC-R/Electrical/Plumbing.

CORE WORK ACTIVITIES

Managing Engineering Operations and Budgets

• Works with property and regional engineering leadership team to determine
how Engineering is performing against budget and highlights areas of concern
to leadership.

• Manages the physical plant including equipment| refrigeration| HVAC|
plumbing| water treatment and electrical systems in accordance with Standard
Operating Procedures.

• Administers service contracts to support property needs.

• Ensures fire crew has complete understanding of all procedures| equipment
and alarms.

• Coaches and supports engineering leadership team to effectively manage
controllable expenses (e.g.| wages| heat| light and power| water consumption|
tools and equipment| grounds keeping supplies| uniforms| vendors| service
agreements| inventory| etc.).

• Manages and controls heat| light and power.

• Develops an engineering operating strategy that is aligned with the
property/brand’s business strategy.

• Develops and manages Engineering budget.

• Ensures integration of departmental goals in game plans.

• Oversees execution of long term preventative maintenance and 10 year asset
protection plans.

• Reviews financial reports and statements to determine how Engineering is
performing against budget.

• Addresses potential areas of concern and proposing solutions to owners in a
proactive manner.

• Communicates a clear and consistent message regarding departmental goals to
produce desired results.

• Supervises construction to ensure timely completion of projects within
budgetary guidelines.

Maintaining Engineering Standards

• Ensures compliance with state| local and federal regulations.

• Maintains property life safety systems (e.g.| fire fighting equipment|
sprinkler systems| and alarm systems).

• Ensures building and equipment licenses| permits and certifications are
current.

• Ensures property policies are administered fairly and consistently.

Managing Profitability

• Manages areas of operation to budget by reviewing operating statements|
budget worksheets and payroll progress reports.

• Monitors and manages the payroll function.

• Manages department|s controllable expenses to achieve or exceed budgeted
goals.

• Participates in the development of department|s capital expenditure goals;
manages projects as needed.

• Participates in the budgeting process for areas of responsibility.

• Prepares weekly and period end P&L critiques.

• Understands the impact of department|s operation on the overall property
financial goals; educates staff on details as appropriate.

• Reviews and manages controllable expenses such as| heat| light| power| water
consumption| tools and equipment| grounds keeping supplies| uniforms| vendors|
service agreements| etc.

Conducting Human Resources Activities

• Ensures employees are treated fairly and equitably.

• Ensures disciplinary procedures and documentation are completed according to
Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer
Review Process.

• Utilizes employee feedback and an “open door” policy to identify and address
employee problems or concerns in a timely manner.

• Celebrates successes by publicly recognizing the contributions of team
members.

• Resolves guest problems and complaints.

• Brings issues to the attention of Human Resources as necessary.

• Ensures that regular on-going communication takes place throughout the
engineering operation to communicate daily operations activities| set
expectations and create awareness of business objectives.

_

Director of Chinese Restaurants and Bar Operations – Asia/Pacif/Australia Region – Suite 1108 11th Floor Cityplaza One

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Job Number 19108535
Job Category Rooms and Guest Services Operations
Location Asia/Pacif/Australia Region| Suite 1108 11th Floor Cityplaza
One| Hong Kong S.A.R.| Hong Kong| Hong Kong S.A.R.
Brand Corporate
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
Marriott International is the world’s largest hotel company| with more brands|
more hotels and more opportunities for associates to grow and succeed. We
believe a great career is a journey of discovery and exploration. So| we ask|
where will your journey take you?

JOB SUMMARY

Responsible for Chinese Restaurant| catering and beverage operations| working
alongside with Culinary| Event Operations| Area Director of Operations in
Greater China and others where applicable. Position oversees the development
and implementation of Greater China| Continent strategies inclusive of brand
service strategies and initiatives in Greater China. The position ensures the
Chinese food and beverage operation meets the continents and the Greater China
F&B goals| and focuses on growing revenues and maximizing the financial
performance of Greater China F&B and Asia Pacific Continent. Develops and
implements Greater China-wide F&B strategies that deliver products| innovation
and services to meet or exceed the continent goals.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 6 years’ experience in food and beverage| culinary| event management| or related professional area.

OR

2-year degree from an accredited university in Food Service Management| Hotel and Restaurant Management| Hospitality| Business Administration| or related major; 4 years’ experience in food and beverage| culinary| event management| or related professional area.

Previous similar experiences supporting F&B above property position.

CORE WORK ACTIVITIES

Managing Operations

Develops Chinese food and beverage operating strategies that is aligned with the continent’s business strategy and leads its execution.

Supervises food and beverage operation and ensures compliance with all policies| standards and procedures.

Supervises all Chinese Restaurants and Catering operations within Greater China to ensure that guest Voice| brand standards and financial objectives are met..

Developing and Maintaining Food and Beverage/ Culinary Goals

Sets expectations and holds Chinese Operations leadership team accountable for demonstrating desired service behaviors.

Reviews financial reports and statements to determine how food and beverage is performing against budget.

Makes recommendations for funding of food and beverage projects in accordance with Greater China F&B strategy.

Works with food and beverage leadership team and Greater China ADOPS to determine areas of concern and develops strategies to improve the department’s financial performance.

Establishes challenging| realistic and obtainable goals to guide operation and performance.

Organizing and Managing Projects

Organizes and managing the internal conferences.

Initializes projects and communicating with all properties throughout Greater China.

Works closely with Greater China Design development team.

Leading Food and Beverage/ Culinary Team

Utilizes interpersonal and communication skills to lead| influence| and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

Achieves and exceeds goals including performance goals| budget goals| team goals| etc.

Ensures that regular| on-going communication occurs in all areas of food and beverage (e.g.| Advisory Board| ADOPS| Chinese Operations).

Visits property regularly with Follow up action plans and implementations.

Managing and Conducting Human Resource Activities| e.g. Workshops

Provides guidance and direction to subordinates| including setting performance standards and monitoring performance.

Hires food & beverage leadership team members who demonstrate strong functional expertise| creativity and entrepreneurial leadership to meet the business needs of the operation.

Organizes Workshops in Greater China| covering Culinary| beverage| Restaurants and bars| Events and catering| Social Media and F&B priorities.

Pre-Opening Support

Liaises with properties for on-site pre-opening support in Greater China.

Arranges the countdown program and managing the task force for all new properties in Greater China.

Franchises hotels Support if required.

MANAGEMENT COMPETENCIES

Leadership

· Communication – Conveys information and ideas to others in a convincing and
engaging manner through a variety of methods.

· Leading Through Vision and Values – Keeps the organization|s vision and
values at the forefront of decision making and action.

· Managing Change – Initiates and/or manages the change process and energizes
it on an ongoing basis| taking steps to remove barriers or accelerate its
pace; serves as role model for how to handle change by maintaining composure
and performance level under pressure or when experiencing challenges.

· Problem Solving and Decision Making – Identifies and understands issues|
problems| and opportunities; obtains and compares information from different
sources to draw conclusions| develops and evaluates alternatives and
solutions| solves problems| and chooses a course of action.

· Professional Demeanor – Exhibits behavioral styles that convey confidence
and command respect from others; makes a good first impression and represents
the company in alignment with its values.

· Strategy Development – Develops business plans by exploring and
systematically evaluating opportunities with the greatest potential for
producing positive results; ensures successful preparation and execution of
business plans through effective planning| organizing| and on-going evaluation
processes.

Managing Execution

· Building a Successful Team – Uses an effective interpersonal style to build
a cohesive team; inspires and sustains team cohesion and engagement by
focusing the team on its mission and importance to the organization.

· Strategy Execution – Ensures successful execution across of business plans
designed to maximize customer satisfaction| profitability| and market share
through effective planning| organizing| and on-going evaluation processes.

· Driving for Results – Sets high standards of performance for self and/or
others; assumes responsibility for work objectives; initiates| focuses| and
monitors the efforts of self and/or others toward the accomplishment goals;
proactively takes action and goes beyond what is required.

Building Relationships

· Customer Relationships – Develops and sustains relationships based on an
understanding of customer/stakeholder needs and actions consistent with the
company’s service standards.

· Global Mindset – Supports employees and business partners with diverse
styles| abilities| motivations| and/or cultural perspectives; utilizes
differences to drive innovation| engagement and enhance business results; and
ensures employees are given the opportunity to contribute to their full
potential.

· Strategic Partnerships – Develops collaborative relationships with fellow
employees and business partners by making them feel valued| appreciated| and
included; explores partnership opportunities with other people in and outside
the organization; influences and leverages corporate and continental shared
services and/or discipline leaders (e.g.| HR| Sales & Marketing| Finance|
Revenue Management) to achieve objectives; maintains effective external
relations with government| business and industry in respective countries;
performs effectively as a liaison between locations| disciplines| and
corporate to ensure needed resources are received and corporate strategies are
understood and executed.

Generating Talent and Organizational Capability

· Organizational Capability – Evaluates and adapts the structure of
assignments and work processes to best fit the needs and/or support the goals
of an organizational unit.

· Talent Management – Provides guidance and feedback to help individuals
develop and strengthen skills and abilities needed to accomplish work
objectives.

Learning and Applying Professional Expertise

· Technical Acumen – Understands and utilizes professional skills and
knowledge in a specific functional area to conduct and manage everyday
business operations and generate innovative solutions to approach function-
specific work challenges.

o Operations Program Design & Development-The ability to lead and/or
contribute to establishing operational requirements using various inputs
(e.g.| market research| brand)| develop content that translates to product and
service specifications| such that programs can be executed in brand voice at
the property level in an efficient & cost effective manner for the following
disciplines: Culinary| Bar and Restaurant| Event Management| Rooms and Guest
Experience| Retail and Spa| Engineering| and Procurement.

o Operations Execution-The ability to systemically implement| evaluate| and
sustain operations programs to ensure that the products and services being
executed deliver the intended benefits| create value| contribute to guest
satisfaction| and meet the needs of the various stakeholders (guests| property
staff| brand| CLS| etc.).

o Performance Monitoring-The ability to use available performance metrics to
measure the effectiveness of the various operations disciplines| diagnose
issues and make recommendations at the property| market| and/or brand-level.

· Basic Competencies – Fundamental competencies required for accomplishing
basic work activities.

o Basic Computer Skills – Uses basic computer hardware and software (e.g.|
personal computers| word processing software| Internet browsers| etc.).

o Mathematical Reasoning – Adds| subtracts| multiplies| or divides quickly|
correctly| and in a way that allows one to solve work-related issues.

o Oral Comprehension – Listens to and understands information and ideas
presented through spoken words and sentences.

o Reading Comprehension – Understands written sentences and paragraphs in
work related documents.

o Writing – Communicates effectively in writing as appropriate for the needs
of the audience.

Director of Engineering – Courtyard Hong Kong Sha Tin – 1 On Ping Street

APPLY HERE

Job Number 19115834
Job Category Engineering and Facilities
Location Courtyard Hong Kong Sha Tin| 1 On Ping Street| Sha Tin| New
Territories| Hong Kong S.A.R.| Hong Kong| Hong Kong S.A.R.
Brand Courtyard by Marriott
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
Strategically located| the 524-room Courtyard by Marriott Hong Kong Sha
Tin features stylish rooms with tranquil views of the Shing Mun River|
offering smart and practical choices whether for work or leisure. The award
winning hotel is just a 5-minute stroll to the nearby Shek Mun Station (Ma On
Shan Line)| with daily complimentary shuttle bus service available.

Job description

Provides a high level of property maintenance knowledge. Position has overall responsibility for maintaining property with particular attention towards safety| security and asset protection

Accountable for managing the budget| capital expenditure projects| preventative maintenance and energy conservation

Develops and implements strategies that will deliver products and services| which meet or exceed the needs and expectations of guests and associates while maximizing the financial performance

Responsible for maintaining standards and regulatory requirements| and ensures building and equipment licenses| permits and certifications are current

Leads the emergency response team for all facility issues

Oversees execution of long term preventative maintenance and 10 year asset protection plans

Requirements

Bachelor’s degree in Engineering or relevant discipline is preferred

Minimum 8 years of engineering experience with 4 years in a management capacity| experience in Hotel industry will be an advantage

Holder of relevant license(s)

Excellent technical knowledge and knowledge of public construction and building systems including all related permits| licensing| and new and existing codes pertaining to public and fire safety

Proficient in verbal and written English & Chinese with excellent communication technique

Proficient PC skills

Excellent leadership skills and problem-solving skills

Director of Event Management – W Hong Kong – 1 Austin Road West

APPLY HERE

Job Number 19115681
Job Category Event Management
Location W Hong Kong| 1 Austin Road West| Kowloon| Hong Kong| Hong Kong
S.A.R.
Brand W Hotels
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
Boldly coloring outside the lines of luxury| W turns the traditional notion of
the extravagant hotel on its head. Our irreverent attitude and taste for
excess redefine revelry for the modern jet set. Our guests have a lust for a
life less ordinary that drives them to demand more| experience it all| and hit
repeat.
We share our guests’ passions| providing insider access to what’s new and
what’s next. Moderation is not in our vocabulary and we know that lust for
life demands more| not less. W guests soak it in and live each day with a
mantra: Detox.Retox.Repeat. If you’re ready to create the energetic W scene
that is magnetic to everyday disruptors around the world| then we invite you
to explore a career with W Hotels.

JOB SUMMARY

Oversees the functions of Event Management| including the departments of Event
Planning| Banquets/Catering| Event Service and Event Technology (Destination
Management| if applicable). Position ensures implementation of the brand
service strategy and brand initiatives. The position has overall
responsibility for executing all property events with a seamless turnover from
sales to operations and back to sales. Ensures the team meets the brand’s
target customer needs| ensures employee satisfaction| focuses on growing event
revenues and maximizes the financial performance of the department.

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; 4 years experience in the event management| food
and beverage| sales and marketing| or related professional area.

OR

• 2-year degree from an accredited university in Hotel and Restaurant
Management| Hospitality| Business Administration| or related major; 2 years
experience in the event management| food and beverage| sales and marketing| or
related professional area.

CORE WORK ACTIVITIES

Managing Event Management Operations and Budgets

• Researches and analyzes new products| pricing and services of competition.

• Works with direct reports to review scheduled events and troubleshoot
potential challenges/conflicts.

• Ensures the property is apprised of all groups that will impact property
operations.

• Works with culinary team to ensure compliance with food handling and
sanitation standards.

• Oversees Event Operations including Banquets| Event Services and Event
Technology.

• Oversees event planning team (BEO/Resume writers).

• Ensures meeting space and corresponding heart of the house areas are cleaned
and maintained.

• Ensures furniture and equipment is maintained and inventory levels are kept
in accordance to corporate guidelines.

• Leads the execution of brand service initiatives in event management areas.

• Develops an Event Management strategy that is aligned with the brand’s
business strategy and leads its execution.

Leading Event Management Teams

• Sets expectations and holds event management leadership team accountable for
desired service behaviors related to product and service delivery.

• Communicates a clear and consistent message regarding departmental goals to
produce desired results.

• Identifies key drivers of business success and keeps team focused on the
critical few to achieve results.

• Ensures integration of departmental goals in game plans.

• Ensures brand and regional business initiatives are implemented and
communicates follow-up actions to team as necessary.

Managing Profitability

• Encourages calculated risk-taking to generate incremental revenue and
deliver excellent guest service.

• Works directly with major groups when high profile and financial impact will
be significant (limited instances).

• Develops working relationships with outside vendors and establishes prices
and service agreements to enhance the event experience and to increase
additional revenue opportunities for the property.

Ensuring Exceptional Customer Service

• Creates an atmosphere in all event management operations areas that meets or
exceeds guest expectations.

• Consult with customers in order to determine objectives and requirements for
events such as meetings| conferences| and conventions.

• Reviews and responds to results of Event Satisfaction Survey.

Conducting Human Resources Activities

• Works with Human Resources to ensure compliance with all applicable laws and
regulations.

• Reviews property specific event operations annually and makes appropriate
adjustments.

• Reviews staffing levels to ensure that guest service and operational needs
are met.

• Communicates and ensures departmental and property emergency procedures are
executed when necessary.

• Ensures that regular| ongoing communication is happening in all areas of
event operations (e.g.| BEO meetings| pre-event briefings| staff meetings|
food and beverage team| culinary team).

_

Director of Finance – Le Meridien Cyberport – 100 Cyberport Road

APPLY HERE

Job Number 19106499
Job Category Finance and Accounting
Location Le Meridien Cyberport| 100 Cyberport Road| Hong Kong S.A.R.|
Hong Kong| Hong Kong S.A.R.
Brand Le Meridien
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
At Le Meridien| we believe in helping guests unlock the unexpected and
engaging experiences each destination has to offer. Our guests are curious and
creative| cosmopolitan| culture seekers that appreciate sophisticated|
timeless service. We provide original| chic and memorable service and
experiences that inspire guests to unlock the destination. We’re looking for
curious| creative and well-informed people to join our team. If you appreciate
connecting with like-minded guests and have a deep desire to create unexpected
experiences| we invite you to explore career opportunities with Le Meridien.

JOB SUMMARY

Functions as the property’s strategic financial business leader. The position
champions| develops and implements property-wide strategies that deliver
products and services to meet or exceed the needs and expectations of the
brand’s target customer and property employees. The position provides the
financial expertise to enable the successful implementation of the brand
service strategy and brand initiatives while maximizing the return on
investment. In addition| creates and executes a business plan that is aligned
with the property and brand’s business strategy and focuses on the execution
of financial activities and the delivery of desirable financial results.

_

Director of Human Resources – The Ritz-Carlton – Hong Kong

APPLY HERE

Job Number 19119002
Job Category Human Resources
Location The Ritz-Carlton| Hong Kong| International Commerce Center| Hong
Kong S.A.R.| Hong Kong| Hong Kong S.A.R.
Brand The Ritz-Carlton
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
At more than 80 award-winning properties worldwide| The Ritz-Carlton Ladies
and Gentlemen create experiences so exceptional that long after a guest stays
with us| the experience stays with them. As the premier worldwide provider of
luxury experiences| we set the standard for rare and special luxury service
the world over. We invite you to explore The Ritz-Carlton.

_The Ritz-Carlton is an equal opportunity employer committed to hiring a
diverse workforce and sustaining an inclusive culture. The Ritz-Carlton does
not discriminate on the basis of disability| veteran status or any other basis
protected under federal| state or local laws._

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