Administrative Assistant – Food & Beverage – Hong Kong Tung Chung SH – Lot 38

APPLY HERE

Job Number 20016397
Job Category Administrative
Location Hong Kong Tung Chung SH| Lot 38| 43a| Tung Chung| Hong Kong
S.A.R.| Hong Kong| Hong Kong S.A.R.
Brand Sheraton Hotels & Resorts
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
At Sheraton| we go above and beyond in everything we do. We are inspired by
our guests and one another – and are driven to make things better. We love
what we do| and we give it all we’ve got – on property and off. When guests
stay with us| it’s not just a room with a bed that they’re buying. It’s an
experience. We’re looking for someone who is ready to go beyond in everything
they do. If you are someone with a genuine drive to improve your life and the
lives of those around you| we encourage you to explore careers with Sheraton.

Enter and retrieve information contained in computer databases using a
keyboard| mouse| or trackball to update records| files| reservations| and
answer inquiries from guests. Transmit information or documents using a
computer| mail| or facsimile machine. Operate standard office equipment other
than computers. Prepare letters| memos| and other documents using word
processing| spreadsheet| database| or presentation software. Handle incoming
and outgoing mail| including date stamping and distributing incoming mail.
Create and maintain computer- and paper-based filing and organization systems
for records| reports| documents| etc. Compile| copy| sort| and file records of
office activities| business transactions| and other activities. Enter and
locate work-related information using computers and/or point of sale systems.

Follow all company policies and procedures| ensure uniform and personal
appearance are clean and professional| maintain confidentiality of proprietary
information| and protect company assets. Welcome and acknowledge all guests
according to company standards| anticipate and address guests| service needs|
assist individuals with disabilities| and thank guests with genuine
appreciation. Speak with others using clear and professional language| prepare
and review written documents accurately and completely| and answer telephones
using appropriate etiquette. Develop and maintain positive working
relationships with others| support team to reach common goals| and listen and
respond appropriately to the concerns of other employees. Move| lift| carry|
push| pull| and place objects weighing less than or equal to 10 pounds without
assistance. Perform other reasonable job duties as requested by Supervisors.

_

Administrative Assistant – Sales & Marketing – Hong Kong Tung Chung SH – Lot 38

APPLY HERE

Job Number 20016385
Job Category Administrative
Location Hong Kong Tung Chung SH| Lot 38| 43a| Tung Chung| Hong Kong
S.A.R.| Hong Kong| Hong Kong S.A.R.
Brand Sheraton Hotels & Resorts
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
At Sheraton| we go above and beyond in everything we do. We are inspired by
our guests and one another – and are driven to make things better. We love
what we do| and we give it all we’ve got – on property and off. When guests
stay with us| it’s not just a room with a bed that they’re buying. It’s an
experience. We’re looking for someone who is ready to go beyond in everything
they do. If you are someone with a genuine drive to improve your life and the
lives of those around you| we encourage you to explore careers with Sheraton.

Enter and retrieve information contained in computer databases using a
keyboard| mouse| or trackball to update records| files| reservations| and
answer inquiries from guests. Transmit information or documents using a
computer| mail| or facsimile machine. Operate standard office equipment other
than computers. Prepare letters| memos| and other documents using word
processing| spreadsheet| database| or presentation software. Handle incoming
and outgoing mail| including date stamping and distributing incoming mail.
Create and maintain computer- and paper-based filing and organization systems
for records| reports| documents| etc. Compile| copy| sort| and file records of
office activities| business transactions| and other activities. Enter and
locate work-related information using computers and/or point of sale systems.

Follow all company policies and procedures| ensure uniform and personal
appearance are clean and professional| maintain confidentiality of proprietary
information| and protect company assets. Welcome and acknowledge all guests
according to company standards| anticipate and address guests| service needs|
assist individuals with disabilities| and thank guests with genuine
appreciation. Speak with others using clear and professional language| prepare
and review written documents accurately and completely| and answer telephones
using appropriate etiquette. Develop and maintain positive working
relationships with others| support team to reach common goals| and listen and
respond appropriately to the concerns of other employees. Move| lift| carry|
push| pull| and place objects weighing less than or equal to 10 pounds without
assistance. Perform other reasonable job duties as requested by Supervisors.

_

Administrative Assistant – Food & Beverage – Hong Kong Tung Chung SH – Lot 38

APPLY HERE

Job Number 20016397
Job Category Administrative
Location Hong Kong Tung Chung SH| Lot 38| 43a| Tung Chung| Hong Kong
S.A.R.| Hong Kong| Hong Kong S.A.R.
Brand Sheraton Hotels & Resorts
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
At Sheraton| we go above and beyond in everything we do. We are inspired by
our guests and one another – and are driven to make things better. We love
what we do| and we give it all we’ve got – on property and off. When guests
stay with us| it’s not just a room with a bed that they’re buying. It’s an
experience. We’re looking for someone who is ready to go beyond in everything
they do. If you are someone with a genuine drive to improve your life and the
lives of those around you| we encourage you to explore careers with Sheraton.

Enter and retrieve information contained in computer databases using a
keyboard| mouse| or trackball to update records| files| reservations| and
answer inquiries from guests. Transmit information or documents using a
computer| mail| or facsimile machine. Operate standard office equipment other
than computers. Prepare letters| memos| and other documents using word
processing| spreadsheet| database| or presentation software. Handle incoming
and outgoing mail| including date stamping and distributing incoming mail.
Create and maintain computer- and paper-based filing and organization systems
for records| reports| documents| etc. Compile| copy| sort| and file records of
office activities| business transactions| and other activities. Enter and
locate work-related information using computers and/or point of sale systems.

Follow all company policies and procedures| ensure uniform and personal
appearance are clean and professional| maintain confidentiality of proprietary
information| and protect company assets. Welcome and acknowledge all guests
according to company standards| anticipate and address guests| service needs|
assist individuals with disabilities| and thank guests with genuine
appreciation. Speak with others using clear and professional language| prepare
and review written documents accurately and completely| and answer telephones
using appropriate etiquette. Develop and maintain positive working
relationships with others| support team to reach common goals| and listen and
respond appropriately to the concerns of other employees. Move| lift| carry|
push| pull| and place objects weighing less than or equal to 10 pounds without
assistance. Perform other reasonable job duties as requested by Supervisors.

_

Administrative Assistant – Sales & Marketing – Hong Kong Tung Chung SH – Lot 38

APPLY HERE

Job Number 20016385
Job Category Administrative
Location Hong Kong Tung Chung SH| Lot 38| 43a| Tung Chung| Hong Kong
S.A.R.| Hong Kong| Hong Kong S.A.R.
Brand Sheraton Hotels & Resorts
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
At Sheraton| we go above and beyond in everything we do. We are inspired by
our guests and one another – and are driven to make things better. We love
what we do| and we give it all we’ve got – on property and off. When guests
stay with us| it’s not just a room with a bed that they’re buying. It’s an
experience. We’re looking for someone who is ready to go beyond in everything
they do. If you are someone with a genuine drive to improve your life and the
lives of those around you| we encourage you to explore careers with Sheraton.

Enter and retrieve information contained in computer databases using a
keyboard| mouse| or trackball to update records| files| reservations| and
answer inquiries from guests. Transmit information or documents using a
computer| mail| or facsimile machine. Operate standard office equipment other
than computers. Prepare letters| memos| and other documents using word
processing| spreadsheet| database| or presentation software. Handle incoming
and outgoing mail| including date stamping and distributing incoming mail.
Create and maintain computer- and paper-based filing and organization systems
for records| reports| documents| etc. Compile| copy| sort| and file records of
office activities| business transactions| and other activities. Enter and
locate work-related information using computers and/or point of sale systems.

Follow all company policies and procedures| ensure uniform and personal
appearance are clean and professional| maintain confidentiality of proprietary
information| and protect company assets. Welcome and acknowledge all guests
according to company standards| anticipate and address guests| service needs|
assist individuals with disabilities| and thank guests with genuine
appreciation. Speak with others using clear and professional language| prepare
and review written documents accurately and completely| and answer telephones
using appropriate etiquette. Develop and maintain positive working
relationships with others| support team to reach common goals| and listen and
respond appropriately to the concerns of other employees. Move| lift| carry|
push| pull| and place objects weighing less than or equal to 10 pounds without
assistance. Perform other reasonable job duties as requested by Supervisors.

_

Human Resources Manager – The Ritz-Carlton Maldives Fari Islands – Asia/Pacif/Australia Region – Suite 1108 11th Floor Cityplaza One

APPLY HERE

Job Number 20021924
Job Category Human Resources
Location Asia/Pacif/Australia Region| Suite 1108 11th Floor Cityplaza
One| Hong Kong S.A.R.| Hong Kong| Hong Kong S.A.R.
Brand Corporate
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
At more than 80 award-winning properties worldwide| The Ritz-Carlton Ladies
and Gentlemen create experiences so exceptional that long after a guest stays
with us| the experience stays with them. As the premier worldwide provider of
luxury experiences| we set the standard for rare and special luxury service
the world over. We invite you to explore The Ritz-Carlton.

The Ritz-Carlton Maldives Fari Islands

Located on the North Atoll of Maldives| The Ritz-Carlton Maldives Fari Islands
will be part of a lively integrated Marina Village & Resort Destination with
world class luxury living & recreation facilities. The resort is made up of 4
islands with 100 island and overwater villas. There are 5 food & beverage
options distributed among the islands. Other than the all-day dining| guests
can enjoy Italian| Chinese and Japanese teppanyaki specialties. Uniquely
design facilities include an experiential Kids Club| Recreation Club and Spa.
Our Ladies & Gentlemen will have the unique opportunity to live in a dedicated
village campus| with quality accommodation| with its own beach| entertainment
and resort lifestyle facilities| which includes a dedicated learning center.
The Fari Islands is 50 mins away from Male by speedboat and 10 mins by
seaplane. The resort is estimated to open in Nov 2020.

Job Summary

The HR Manager directs and works with Human Resources and Operations employees
to carry out the daily activities of the Human Resource Office including
oversight of recruitment| total compensation| training and development|
association/labor relations| and performance management. Additionally| the HR
Manager focuses on delivering HR services that meet or exceed the needs of
employees and enable business success; as well as ensures compliance with all
applicable laws| regulations and operating procedures.

Candidate Profile

The ideal candidate for this role would have Pre-Opening experiences in resort
and Luxury band hotels. Maldives experiences will be highly preferred. As
location is remote| candidate is preferred to be able to relocate on single
package and there is no international schooling available.

Education and Experience

• High school diploma or GED; 4 years experience in the human resources|
management operations| or related professional area.

OR

• 2-year degree from an accredited university in Human Resources| Business
Administration| or related major; 2 years experience in the human resources|
management operations| or related professional area.

Core Work Activities

Leading and Monitoring Recruitment and Hiring Activity

• Assists in the interviewing and hiring of Human Resource employee team
members with the appropriate skills| as needed.

• Establishes and maintains contact with external recruitment sources.

• Attends job fairs and ensures documentation of outreach efforts in
accordance with Human Resource Standard Operating Procedures.

• Networks with local organizations (e.g.| Hotel Association and peers) to
source candidates for current or future openings.

• Oversees/monitors candidate identification and selection process.

• Provides subject matter expertise to property managers regarding selection
procedures.

• Partners with vendor partners to ensure effective advertisement efforts are
being utilized for open positions in appropriate venues to attract a diverse
candidate pool.

• Performs quality control on vendor partner’s performance regarding applicant
sourcing and selection.

Administering and Providing Education Related to Employee Benefits

• Works with unemployment services provider to respond to unemployment claims;
reviews provider reports for accuracy and corrects errors.

• Prepares| audits and distributes unemployment claim activity reports to
property management.

• Attends unemployment hearings and ensures property is properly represented.

• Ensures that department has the available resources on hand to administer
employee benefits.

Managing Employee Development

• Supports a departmental orientation program for employees to receive the
appropriate new hire training to successfully perform their job.

• Ensures employees are cross-trained to support successful daily operations.

• Uses all available on the job training tools for employees; supervise on-
going training initiatives and conducts training| when appropriate.

• Ensures coordination and facilitation of new hire orientation program to
generate a positive first impression for employees and emphasize the
importance of guest service in company culture.

• Ensures attendance by all new hires and participation of the leadership team
in training programs

• Collaborates with management team to ensure departmental orientation
processes are in place and employees receive the appropriate new hire training
to successfully perform their job.

Maintaining Employee Relations

• Assists in maintaining effective employee communication channels in the
property (e.g.| develops daily communications and assists with regularly
scheduled property-wide meetings).

• Reviews progressive discipline documentation for accuracy and consistency|
and checks for supportive documentation and is accountable for determining
appropriate action.

• Utilizes an “open door” policy to acknowledge employee problems or concerns
in a timely manner

• Ensures employee issues are referred to the Department Manager for
resolution or escalated to the Director of Human Resources/Multi-Property
Director of Human Resources.

• Partners with Loss Prevention to conduct employee accident investigations|
as necessary.

• Communicates performance expectations in accordance with job descriptions
for each position.

Managing Legal and Compliance Practices

• Ensures employee files contain required employment paperwork| proper
performance management and compensation documentation| are properly maintained
and secured for the required length of time.

• Ensures compliance with procedure for accessing| reviewing| and auditing
employee files and ensure compliance with the Privacy Act.

• Ensures medical records are maintained in a separate| secure and
confidential medical file.

• Facilitates random| reasonable belief and post accident drug testing process
(in properties where applicable).

• Communicates property rules and regulations via the employee handbook.

• Ensures all safety and security policies (e.g.| property removal| lost and
found items| blood borne pathogens| accident reporting| and hygiene) are
communicated to employees on a regular basis through orientation| property
meetings| bulletin boards| etc.

• Conducts periodic claims reviews with Regional Claims office to ensure
claims are closed in a timely manner and reserve levels are appropriate for
open claims.

• Represents Human Resources at the property Safety Committee; helps to
identify ways to create awareness of the importance of safety in the workplace
and decrease accident frequency and severity.

• Manages Workers Compensation claims to ensure appropriate employee care and
manage costs.

• Oversees the selection/non-selection and offers processes to ensure proper
procedures are followed (e.g.| valid reasons for selection/non-selection and
applicants receive status notifications).

_The Ritz-Carlton is an equal opportunity employer committed to hiring a
diverse workforce and sustaining an inclusive culture. The Ritz-Carlton does
not discriminate on the basis of disability| veteran status or any other basis
protected under federal| state or local laws._

]

Administrative Assistant – Sales & Marketing – Hong Kong Tung Chung SH – Lot 38

APPLY HERE

Job Number 20016385
Job Category Administrative
Location Hong Kong Tung Chung SH| Lot 38| 43a| Tung Chung| Hong Kong
S.A.R.| Hong Kong| Hong Kong S.A.R.
Brand Sheraton Hotels & Resorts
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
At Sheraton| we go above and beyond in everything we do. We are inspired by
our guests and one another – and are driven to make things better. We love
what we do| and we give it all we’ve got – on property and off. When guests
stay with us| it’s not just a room with a bed that they’re buying. It’s an
experience. We’re looking for someone who is ready to go beyond in everything
they do. If you are someone with a genuine drive to improve your life and the
lives of those around you| we encourage you to explore careers with Sheraton.

Enter and retrieve information contained in computer databases using a
keyboard| mouse| or trackball to update records| files| reservations| and
answer inquiries from guests. Transmit information or documents using a
computer| mail| or facsimile machine. Operate standard office equipment other
than computers. Prepare letters| memos| and other documents using word
processing| spreadsheet| database| or presentation software. Handle incoming
and outgoing mail| including date stamping and distributing incoming mail.
Create and maintain computer- and paper-based filing and organization systems
for records| reports| documents| etc. Compile| copy| sort| and file records of
office activities| business transactions| and other activities. Enter and
locate work-related information using computers and/or point of sale systems.

Follow all company policies and procedures| ensure uniform and personal
appearance are clean and professional| maintain confidentiality of proprietary
information| and protect company assets. Welcome and acknowledge all guests
according to company standards| anticipate and address guests| service needs|
assist individuals with disabilities| and thank guests with genuine
appreciation. Speak with others using clear and professional language| prepare
and review written documents accurately and completely| and answer telephones
using appropriate etiquette. Develop and maintain positive working
relationships with others| support team to reach common goals| and listen and
respond appropriately to the concerns of other employees. Move| lift| carry|
push| pull| and place objects weighing less than or equal to 10 pounds without
assistance. Perform other reasonable job duties as requested by Supervisors.

_

Director of Human Resources- The Ritz-Carlton Maldives Fari Islands – Asia/Pacif/Australia Region – Suite 1108 11th Floor Cityplaza One

APPLY HERE

Job Number 20019698
Job Category Human Resources
Location Asia/Pacif/Australia Region| Suite 1108 11th Floor Cityplaza
One| Hong Kong S.A.R.| Hong Kong| Hong Kong S.A.R.
Brand Corporate
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
At more than 80 award-winning properties worldwide| The Ritz-Carlton Ladies
and Gentlemen create experiences so exceptional that long after a guest stays
with us| the experience stays with them. As the premier worldwide provider of
luxury experiences| we set the standard for rare and special luxury service
the world over. We invite you to explore The Ritz-Carlton.

The Ritz-Carlton Maldives Fari Islands

__

Located on the North Atoll of Maldives| The Ritz-Carlton Maldives Fari Islands
will be part of a lively integrated Marina Village & Resort Destination with
world class luxury living & recreation facilities. The resort is made up of 4
islands with 100 island and overwater villas. There are 5 food & beverage
options distributed among the islands. Other than the all-day dining| guests
can enjoy Italian| Chinese and Japanese teppanyaki specialties. Uniquely
design facilities include an experiential Kids Club| Recreation Club and Spa.
Our Ladies & Gentlemen will have the unique opportunity to live in a dedicated
village campus| with quality accommodation| with its own beach| entertainment
and resort lifestyle facilities| which includes a dedicated learning center.
The Fari Islands is 50 mins away from Male by speedboat and 10 mins by
seaplane. The resort is estimated to open in Nov 2020.

Job Summary

The Director of Human Resources will report directly to the property General
Manager| with a dotted-line (functional) reporting relationship to the
Regional Senior Director of Human Resources and will be an integral member of
the property executive committee. As a member of the Human Resources
organization| he/she contributes a high level of human resource generalist
knowledge and expertise for a designated property. He/she will be accountable
for talent acquisition| succession/workforce planning| performance management
and development for property employees| using technology efficiently| and
coaching/developing others to help influence and execute business objectives
in the most efficient manner. He/she generally works with considerable
independence| developing processes to accomplish objectives in alignment with
broader business objectives. Additionally| he/she utilizes a Human Resource
Business Plan aligned with property and brand strategies to deliver HR
services that enable business success.

Candidate Profile

The ideal candidate for this role would have Pre-Opening experiences in resort
and Luxury band hotels. Maldives experiences will be highly preferred. As
location is remote| candidate is preferred to be able to relocate on single
package and there is no international schooling available.

Education and Experience

• 2-year degree from an accredited university in Human Resources| Business
Administration| or related major; 4 years experience in the human resources|
management operations| or related professional area.

OR

• 4-year bachelor|s degree in Human Resources| Business Administration| or
related major; 2 years experience in the human resources| management
operations| or related professional area.

Core Work Activities

Managing the Human Resources Strategy

• Executes and follows-up on engagement survey related activities.

• Champions and builds the talent management ranks in support of property and
region diversity strategy.

• Translates business priorities into property Human Resources strategies|
plans and actions

• Implements and sustains Human Resources initiatives at the property.

• Coordinates the human capital review process at property(s) and leads
succession planning activities on property and in the market| as appropriate.

• Leads the assessment of property(s) leadership pipeline through the human
capital review process and assists with follow-up.

• Creates value through proactive approaches that will affect performance
outcome or control cost.

• Monitors effective use of myHR by property managers and employees.

• Leads and participates in succession management and workforce planning.

• Responsible for Human Resources strategy and execution.

• Serves as key change manager for initiatives that have high employee impact.

• Attends owners meetings as a member of the property executive committee and
provides meaning or context to the Human Resources results (e.g.| retention
statistics| critical open positions| employee satisfaction| and training
initiatives and results); and demonstrates an understanding of owner
priorities.

• Supervises one or more on-property Human Resources| as well as market-based
Human Resources Specialist type resources where appropriate.

Managing Staffing and Recruitment Process

• Analyzes open positions to balance the development of existing talent and
business needs.

• Serves as coach and expert facilitator of the selection and interviewing
process.

• Surfaces opportunities in work processes and staffing optimization.

• Makes staffing decisions to manage the talent cadre and pipeline at the
property.

• Develops staffing strategy (in collaboration with hiring manager) relating
to hiring practices; consults with hiring manager on compensation| benefits|
etc.

• Monitors sourcing process and outcomes of staffing process.

• Ensures managers are competent in assessing and evaluating hourly staff.

Managing Employee Compensation Strategy

• Remains current and knowledgeable in the internal and external compensation
and work competitive environments.

• Leads the planning of the hourly employee total compensation strategy.

• Champions the communication and proper use of total compensation systems|
tools| programs| policies| etc.

• Participates in quarterly internal equity analysis; reviews internal equity
reports and surface issues needing resolution.

• Creates and implement s total compensation management packages/offers|
particularly recognition and incentive programs directed towards property
priorities.

Managing Staff Development Activities

• Ensures completion of the duties and responsibilities of the properties’
Human Resources staff members| as outlined in applicable job description(s).

• Ensures property Human Resources staff is properly trained in all employee-
related human resource information to appropriately respond to property
employees.

• Serves as resource to property Human Resources staff on employee relations
questions and issues.

• Continually reinforces positive employee relations concepts.

_The Ritz-Carlton is an equal opportunity employer committed to hiring a
diverse workforce and sustaining an inclusive culture. The Ritz-Carlton does
not discriminate on the basis of disability| veteran status or any other basis
protected under federal| state or local laws._

]

Administrative Assistant – Food & Beverage – Hong Kong Tung Chung SH – Lot 38

APPLY HERE

Job Number 20016397
Job Category Administrative
Location Hong Kong Tung Chung SH| Lot 38| 43a| Tung Chung| Hong Kong
S.A.R.| Hong Kong| Hong Kong S.A.R.
Brand Sheraton Hotels & Resorts
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
At Sheraton| we go above and beyond in everything we do. We are inspired by
our guests and one another – and are driven to make things better. We love
what we do| and we give it all we’ve got – on property and off. When guests
stay with us| it’s not just a room with a bed that they’re buying. It’s an
experience. We’re looking for someone who is ready to go beyond in everything
they do. If you are someone with a genuine drive to improve your life and the
lives of those around you| we encourage you to explore careers with Sheraton.

Enter and retrieve information contained in computer databases using a
keyboard| mouse| or trackball to update records| files| reservations| and
answer inquiries from guests. Transmit information or documents using a
computer| mail| or facsimile machine. Operate standard office equipment other
than computers. Prepare letters| memos| and other documents using word
processing| spreadsheet| database| or presentation software. Handle incoming
and outgoing mail| including date stamping and distributing incoming mail.
Create and maintain computer- and paper-based filing and organization systems
for records| reports| documents| etc. Compile| copy| sort| and file records of
office activities| business transactions| and other activities. Enter and
locate work-related information using computers and/or point of sale systems.

Follow all company policies and procedures| ensure uniform and personal
appearance are clean and professional| maintain confidentiality of proprietary
information| and protect company assets. Welcome and acknowledge all guests
according to company standards| anticipate and address guests| service needs|
assist individuals with disabilities| and thank guests with genuine
appreciation. Speak with others using clear and professional language| prepare
and review written documents accurately and completely| and answer telephones
using appropriate etiquette. Develop and maintain positive working
relationships with others| support team to reach common goals| and listen and
respond appropriately to the concerns of other employees. Move| lift| carry|
push| pull| and place objects weighing less than or equal to 10 pounds without
assistance. Perform other reasonable job duties as requested by Supervisors.

_

Human Resources Manager – The Ritz-Carlton Maldives Fari Islands – Asia/Pacif/Australia Region – Suite 1108 11th Floor Cityplaza One

APPLY HERE

Job Number 20021924
Job Category Human Resources
Location Asia/Pacif/Australia Region| Suite 1108 11th Floor Cityplaza
One| Hong Kong S.A.R.| Hong Kong| Hong Kong S.A.R.
Brand Corporate
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
At more than 80 award-winning properties worldwide| The Ritz-Carlton Ladies
and Gentlemen create experiences so exceptional that long after a guest stays
with us| the experience stays with them. As the premier worldwide provider of
luxury experiences| we set the standard for rare and special luxury service
the world over. We invite you to explore The Ritz-Carlton.

The Ritz-Carlton Maldives Fari Islands

Located on the North Atoll of Maldives| The Ritz-Carlton Maldives Fari Islands
will be part of a lively integrated Marina Village & Resort Destination with
world class luxury living & recreation facilities. The resort is made up of 4
islands with 100 island and overwater villas. There are 5 food & beverage
options distributed among the islands. Other than the all-day dining| guests
can enjoy Italian| Chinese and Japanese teppanyaki specialties. Uniquely
design facilities include an experiential Kids Club| Recreation Club and Spa.
Our Ladies & Gentlemen will have the unique opportunity to live in a dedicated
village campus| with quality accommodation| with its own beach| entertainment
and resort lifestyle facilities| which includes a dedicated learning center.
The Fari Islands is 50 mins away from Male by speedboat and 10 mins by
seaplane. The resort is estimated to open in Nov 2020.

Job Summary

The HR Manager directs and works with Human Resources and Operations employees
to carry out the daily activities of the Human Resource Office including
oversight of recruitment| total compensation| training and development|
association/labor relations| and performance management. Additionally| the HR
Manager focuses on delivering HR services that meet or exceed the needs of
employees and enable business success; as well as ensures compliance with all
applicable laws| regulations and operating procedures.

Candidate Profile

The ideal candidate for this role would have Pre-Opening experiences in resort
and Luxury band hotels. Maldives experiences will be highly preferred. As
location is remote| candidate is preferred to be able to relocate on single
package and there is no international schooling available.

Education and Experience

• High school diploma or GED; 4 years experience in the human resources|
management operations| or related professional area.

OR

• 2-year degree from an accredited university in Human Resources| Business
Administration| or related major; 2 years experience in the human resources|
management operations| or related professional area.

Core Work Activities

Leading and Monitoring Recruitment and Hiring Activity

• Assists in the interviewing and hiring of Human Resource employee team
members with the appropriate skills| as needed.

• Establishes and maintains contact with external recruitment sources.

• Attends job fairs and ensures documentation of outreach efforts in
accordance with Human Resource Standard Operating Procedures.

• Networks with local organizations (e.g.| Hotel Association and peers) to
source candidates for current or future openings.

• Oversees/monitors candidate identification and selection process.

• Provides subject matter expertise to property managers regarding selection
procedures.

• Partners with vendor partners to ensure effective advertisement efforts are
being utilized for open positions in appropriate venues to attract a diverse
candidate pool.

• Performs quality control on vendor partner’s performance regarding applicant
sourcing and selection.

Administering and Providing Education Related to Employee Benefits

• Works with unemployment services provider to respond to unemployment claims;
reviews provider reports for accuracy and corrects errors.

• Prepares| audits and distributes unemployment claim activity reports to
property management.

• Attends unemployment hearings and ensures property is properly represented.

• Ensures that department has the available resources on hand to administer
employee benefits.

Managing Employee Development

• Supports a departmental orientation program for employees to receive the
appropriate new hire training to successfully perform their job.

• Ensures employees are cross-trained to support successful daily operations.

• Uses all available on the job training tools for employees; supervise on-
going training initiatives and conducts training| when appropriate.

• Ensures coordination and facilitation of new hire orientation program to
generate a positive first impression for employees and emphasize the
importance of guest service in company culture.

• Ensures attendance by all new hires and participation of the leadership team
in training programs

• Collaborates with management team to ensure departmental orientation
processes are in place and employees receive the appropriate new hire training
to successfully perform their job.

Maintaining Employee Relations

• Assists in maintaining effective employee communication channels in the
property (e.g.| develops daily communications and assists with regularly
scheduled property-wide meetings).

• Reviews progressive discipline documentation for accuracy and consistency|
and checks for supportive documentation and is accountable for determining
appropriate action.

• Utilizes an “open door” policy to acknowledge employee problems or concerns
in a timely manner

• Ensures employee issues are referred to the Department Manager for
resolution or escalated to the Director of Human Resources/Multi-Property
Director of Human Resources.

• Partners with Loss Prevention to conduct employee accident investigations|
as necessary.

• Communicates performance expectations in accordance with job descriptions
for each position.

Managing Legal and Compliance Practices

• Ensures employee files contain required employment paperwork| proper
performance management and compensation documentation| are properly maintained
and secured for the required length of time.

• Ensures compliance with procedure for accessing| reviewing| and auditing
employee files and ensure compliance with the Privacy Act.

• Ensures medical records are maintained in a separate| secure and
confidential medical file.

• Facilitates random| reasonable belief and post accident drug testing process
(in properties where applicable).

• Communicates property rules and regulations via the employee handbook.

• Ensures all safety and security policies (e.g.| property removal| lost and
found items| blood borne pathogens| accident reporting| and hygiene) are
communicated to employees on a regular basis through orientation| property
meetings| bulletin boards| etc.

• Conducts periodic claims reviews with Regional Claims office to ensure
claims are closed in a timely manner and reserve levels are appropriate for
open claims.

• Represents Human Resources at the property Safety Committee; helps to
identify ways to create awareness of the importance of safety in the workplace
and decrease accident frequency and severity.

• Manages Workers Compensation claims to ensure appropriate employee care and
manage costs.

• Oversees the selection/non-selection and offers processes to ensure proper
procedures are followed (e.g.| valid reasons for selection/non-selection and
applicants receive status notifications).

_The Ritz-Carlton is an equal opportunity employer committed to hiring a
diverse workforce and sustaining an inclusive culture. The Ritz-Carlton does
not discriminate on the basis of disability| veteran status or any other basis
protected under federal| state or local laws._

]

Administrator| Beverage & Food – W Hong Kong – 1 Austin Road West

APPLY HERE

Job Number 20020944
Job Category Administrative
Location W Hong Kong| 1 Austin Road West| Kowloon| Hong Kong| Hong Kong
S.A.R.
Brand W Hotels
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
Boldly coloring outside the lines of luxury| W turns the traditional notion of
the extravagant hotel on its head. Our irreverent attitude and taste for
excess redefine revelry for the modern jet set. Our guests have a lust for a
life less ordinary that drives them to demand more| experience it all| and hit
repeat.
We share our guests’ passions| providing insider access to what’s new and
what’s next. Moderation is not in our vocabulary and we know that lust for
life demands more| not less. W guests soak it in and live each day with a
mantra: Detox.Retox.Repeat. If you’re ready to create the energetic W scene
that is magnetic to everyday disruptors around the world| then we invite you
to explore a career with W Hotels.

Enter and retrieve information contained in computer databases using a
keyboard| mouse| or trackball to update records| files| reservations| and
answer inquiries from guests. Transmit information or documents using a
computer| mail| or facsimile machine. Operate standard office equipment other
than computers. Prepare letters| memos| and other documents using word
processing| spreadsheet| database| or presentation software. Handle incoming
and outgoing mail| including date stamping and distributing incoming mail.
Create and maintain computer- and paper-based filing and organization systems
for records| reports| documents| etc. Compile| copy| sort| and file records of
office activities| business transactions| and other activities. Enter and
locate work-related information using computers and/or point of sale systems.

Follow all company policies and procedures| ensure uniform and personal
appearance are clean and professional| maintain confidentiality of proprietary
information| and protect company assets. Welcome and acknowledge all guests
according to company standards| anticipate and address guests| service needs|
assist individuals with disabilities| and thank guests with genuine
appreciation. Speak with others using clear and professional language| prepare
and review written documents accurately and completely| and answer telephones
using appropriate etiquette. Develop and maintain positive working
relationships with others| support team to reach common goals| and listen and
respond appropriately to the concerns of other employees. Move| lift| carry|
push| pull| and place objects weighing less than or equal to 10 pounds without
assistance. Perform other reasonable job duties as requested by Supervisors.

_