Senior Accountant – Asia/Pacif/Australia Region – Suite 1108 11th Floor Cityplaza One

APPLY HERE

Job Number 19099301
Job Category Finance and Accounting
Location Asia/Pacif/Australia Region| Suite 1108 11th Floor Cityplaza
One| Hong Kong S.A.R.| Hong Kong| Hong Kong S.A.R.
Brand Corporate
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us
Marriott International is the world’s largest hotel company| with more brands|
more hotels and more opportunities for associates to grow and succeed. We
believe a great career is a journey of discovery and exploration. So| we ask|
where will your journey take you?
JOB SUMMARY

The Senior Accountant supports the Director| Accounting| Hong Kong in the
Continent’s accounting operations and processes.

Excellent opportunity for candidate who wants to join the world’s leading
lodging company. As the Senior Accountant working in this dynamic and
expanding business| you will participate in many innovation projects to
enhance work flow efficiency and to drive for long term success for the
company.

CANDIDATE PROFILE

Experience

Minimum of 4 years public accounting and/or commercial accounting experience.
Experience in a complex accounting environment including multiple subsidiaries| currencies and bases of accounting strongly preferred.
Knowledge/expertise in system implementation and process improvement will be a plus
Preference for Big 4 external audit background as well as accounting experience with a major multinational corporation.

Education or Certification

Degree in Accounting| Finance or related discipline
CPA or advanced degree preferred

Knowledge and Skills

Ability to think laterally| attentive to details| strong analytical and problem-solving skills
Strong organizational skills; effective in prioritizing work and following through on commitments
Ability to make decisions in a timely manner and under pressure. Self-starter with strong tendency toward pro-active process improvement
Excellent communication and interpersonal skills. Ability to work effectively in a collaborative work environment
Ability to manage multiple projects simultaneously and work independently; strong time management skills
Ability to guide| train and communicate effectively with associates
Hands on experience in PeopleSoft / Concur is a plus
Strong proficiency in MS Excel
Fluency in Cantonese| English and Mandarin is required

Attributes

High degree of initiative; highly motivated self-starter
Creative thinker regarding process improvement and systematic process analysis
Customer service orientation with both internal and external customers
Supports| manages| and initiates change within the organization| taking steps to remove barriers or to accelerate its pace
Willing to travel when required

CORE WORK ACTIVITIES

Participate in innovation projects by applying updated technology for the accounting processes to create higher efficiency and better controls
Maintain interactive system through new technology and seek continuous improvement in work procedures
Prepare month-end closing and assist in daily accounting operation
Prepare and consolidate monthly| quarterly| annual accounting reports and provide analysis on the variances
Ensure all procedures to verify accruals and invoice payment are properly documented| approved and reflected in the accounting system accurately
Perform General Ledger reconciliation for all Hong Kong entities on Balance sheet items
Assist in preparation of procedural guidelines for the accounting function. Identify key areas where unnecessary processes can be eliminated and achieve greater operational efficiency when interacting with other systems
Ensure work flow and procedure are complied with company guidelines
Develop| improve and manage processes and procedures to improve efficiency
Work closely with external consultants and other internal departments to develop| implement and maintain systems and procedures
Communicate with internal departments and external vendors
Provide/Attend training sessions in overseas when required
Perform ad hoc tasks as assigned

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Resident Manager – Hong Kong Tung Chung SH – Lot 38

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Job Number 1900151O
Job Category Rooms and Guest Services Operations
Location Hong Kong Tung Chung SH| Lot 38| 43a| Tung Chung| Hong Kong
S.A.R.| Hong Kong| Hong Kong S.A.R.
Brand Sheraton Hotels & Resorts
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
At Sheraton| we go above and beyond in everything we do. We are inspired by
our guests and one another – and are driven to make things better. We love
what we do| and we give it all we’ve got – on property and off. When guests
stay with us| it’s not just a room with a bed that they’re buying. It’s an
experience. We’re looking for someone who is ready to go beyond in everything
they do. If you are someone with a genuine drive to improve your life and the
lives of those around you| we encourage you to explore careers with Sheraton.

JOB SUMMARY

Functions as the strategic business leader of rooms operations and acts as
General Manager in his/her absence. Areas of responsibility include Front
Office| | Retail/Gift Shops| Recreation/Fitness Center| Housekeeping and
Security/Loss Prevention. Position oversees the development and implementation
of departmental strategies and ensures implementation of the brand service
strategy and brand initiatives. The position ensures the rooms operations meet
the brand’s target customer needs| ensures employee satisfaction| focuses on
growing revenues and maximizes the financial performance of the department.
Develops and implements property-wide strategies that deliver products and
services to meet or exceed the needs and expectations of the brand’s target
customer and employees and provides a return on investment.

CANDIDATE PROFILE

Education and Experience

• 2-year degree from an accredited university in Business Administration|
Hotel and Restaurant Management| or related major; 4 years experience in the
guest services| front desk| housekeeping| sales and marketing| management
operations| or related professional area.

OR

• 4-year bachelor|s degree in Business Administration| Hotel and Restaurant
Management| or related major; 2 years experience in the guest services| front
desk| housekeeping| sales and marketing| management operations| or related
professional area.

CORE WORK ACTIVITIES

Managing Property Operations

• Working with Rooms management team to develop an operational strategy that
is aligned with the brand’s business strategy and leads its execution.

• Reviewing comment cards| guest satisfaction results and other data to
identify areas of improvement.

• Evaluating if Operations Team is meeting service needs and provides feedback
to operations team.

• Participating in public space walk-throughs with Engineering and
Housekeeping to ensure guest rooms| public space and back of the house areas
are well maintained and preventative maintenance processes are in place.

• Touring building on a regular basis speaking with employees and guests to
understand business needs and assess operational opportunities.

• Reviewing findings from comment cards and guest satisfaction results with
leadership team and ensures appropriate corrective action is taken.

• Working with team to put sustainable work processes and systems in place
that support the execution of the strategy.

• Reviewing reports and financial statements to determine Rooms operations
performance against budget.

• Communicating a clear and consistent message regarding departmental goals to
produce desired results.

Leading Operations Teams

• Ensuring employees are treated fairly and equitably.

• Celebrating successes and publicly recognizes the contributions of team
members.

• Fostering employee commitment to providing excellent service| participating
in daily stand-up meetings and models desired service behaviors in all
interactions with guests and employees.

• Making and executes the necessary decisions to keep property moving forward
toward achievement of goals.

Managing Relationships with Property Stakeholders

• Attending owners meetings and provides meaning or context to the rooms
operational and financial results.

• Establishing relationship with owner as a business partnership and supports
the relationship between the General Manager and the owner.

Managing Profitability

• Coaching and supports operations team to effectively manage occupancy &
rate| wages and controllable expenses.

• Working with direct reports to determine areas of concern and establish ways
to improve the departments’ financial performance.

• Leading cost containment efforts within Rooms operations including
organizational restructuring when necessary.

• Focusing on maintaining profit margins without compromising guest or
employee satisfaction.

• Identifying key drivers of business success and keeping Rooms leadership
focused on the critical few to achieve results.

Managing the Guest Experience

• Creating an atmosphere in all Rooms and Food and Beverage areas that meets
or exceeds guest expectations.

• Championing the brand’s service vision for product and service delivery and
ensures alignment amongst the Rooms leadership teams.

• Ensuring core elements of the service strategy are in place to produce the
desired results.

• Establishing and maintaining open| collaborative relationships with direct
reports and entire Rooms operations team. Ensures direct reports do the same
for their team.

• Interfacing with customers on a regular basis to obtain feedback on quality
of product| service levels and overall satisfaction.

_

Relationship Recruiting – Entry Level Managers – Asia/Pacif/Australia Region – Suite 1108 11th Floor Cityplaza One

APPLY HERE

Job Number 19138697
Job Category Rooms and Guest Services Operations
Location Asia/Pacif/Australia Region| Suite 1108 11th Floor Cityplaza
One| Hong Kong S.A.R.| Hong Kong| Hong Kong S.A.R.
Brand Corporate
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
Marriott International offers you the opportunity to find the hospitality job
and career journey that’s right for you. With more than 5700 properties and 30
brands you’ll find us in your neighborhood and in more than 110 countries
across the globe. Find Your World™ at Marriott.

Thank you for your interest in Marriott International. If you reached this job
posting as a result of being directed to apply by our recruiters| please
proceed by clicking “Apply”.

Note| this posting is not an actual| live job opening. If you somehow reached
this job listing through a search of all Marriott International job openings|
please click on the “Back to search results” link at the upper right hand
corner to view openings.

Relationship Recruiting – Managers of Others – Asia/Pacif/Australia Region – Suite 1108 11th Floor Cityplaza One

APPLY HERE

Job Number 19138705
Job Category Rooms and Guest Services Operations
Location Asia/Pacif/Australia Region| Suite 1108 11th Floor Cityplaza
One| Hong Kong S.A.R.| Hong Kong| Hong Kong S.A.R.
Brand Corporate
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
Marriott International offers you the opportunity to find the hospitality job
and career journey that’s right for you. With more than 5700 properties and 30
brands you’ll find us in your neighborhood and in more than 110 countries
across the globe. Find Your World™ at Marriott.

If you reached this job posting as a result of being directed to apply by our
recruiters| please proceed by clicking “Apply”.

Note| this posting is not an actual| live job opening. If you somehow reached
this job listing through a search of all Marriott International job openings|
please click on the “Back to search results” link at the upper right hand
corner to view openings.

Relationship Recruiting – Property Leadership – Asia/Pacif/Australia Region – Suite 1108 11th Floor Cityplaza One

APPLY HERE

Job Number 19138708
Job Category Rooms and Guest Services Operations
Location Asia/Pacif/Australia Region| Suite 1108 11th Floor Cityplaza
One| Hong Kong S.A.R.| Hong Kong| Hong Kong S.A.R.
Brand Corporate
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
Marriott International offers you the opportunity to find the hospitality job
and career journey that’s right for you. With more than 5700 properties and 30
brands you’ll find us in your neighborhood and in more than 110 countries
across the globe. Find Your World™ at Marriott.

Thank you for your interest in Marriott International. If you reached this job
posting as a result of being directed to apply by our recruiters| please
proceed by clicking “Apply”.

Note| this posting is not an actual| live job opening. If you somehow reached
this job listing through a search of all Marriott International job openings|
please click on the “Back to search results” link at the upper right hand
corner to view openings.

Relationship Recruiting – Sales Managers – Asia/Pacif/Australia Region – Suite 1108 11th Floor Cityplaza One

APPLY HERE

Job Number 19138710
Job Category Sales and Marketing
Location Asia/Pacif/Australia Region| Suite 1108 11th Floor Cityplaza
One| Hong Kong S.A.R.| Hong Kong| Hong Kong S.A.R.
Brand Corporate
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
Marriott International offers you the opportunity to find the hospitality job
and career journey that’s right for you. With more than 5700 properties and 30
brands you’ll find us in your neighborhood and in more than 110 countries
across the globe. Find Your World™ at Marriott.

Thank you for your interest in Marriott International. If you reached this job
posting as a result of being directed to apply by our recruiters| please
proceed by clicking “Apply”.

Note| this posting is not an actual| live job opening. If you somehow reached
this job listing through a search of all Marriott International job openings|
please click on the “Back to search results” link at the upper right hand
corner to view openings.

Relationship Recruiting – Entry Level Revenue Management – Asia/Pacif/Australia Region – Suite 1108 11th Floor Cityplaza One

APPLY HERE

Job Number 19138721
Job Category Revenue Management
Location Asia/Pacif/Australia Region| Suite 1108 11th Floor Cityplaza
One| Hong Kong S.A.R.| Hong Kong| Hong Kong S.A.R.
Brand Corporate
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
Marriott International offers you the opportunity to find the hospitality job
and career journey that’s right for you. With more than 5700 properties and 30
brands you’ll find us in your neighborhood and in more than 110 countries
across the globe. Find Your World™ at Marriott.

Thank you for your interest in Marriott International. If you reached this job
posting as a result of being directed to apply by our recruiters| please
proceed by clicking “Apply”.

Note| this posting is not an actual| live job opening. If you somehow reached
this job listing through a search of all Marriott International job openings|
please click on the “Back to search results” link at the upper right hand
corner to view openings.

Relationship Recruiting – Managers of Others in Revenue Management – Asia/Pacif/Australia Region – Suite 1108 11th Floor Cityplaza One

APPLY HERE

Job Number 19138726
Job Category Revenue Management
Location Asia/Pacif/Australia Region| Suite 1108 11th Floor Cityplaza
One| Hong Kong S.A.R.| Hong Kong| Hong Kong S.A.R.
Brand Corporate
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
Marriott International offers you the opportunity to find the hospitality job
and career journey that’s right for you. With more than 5700 properties and 30
brands you’ll find us in your neighborhood and in more than 110 countries
across the globe. Find Your World™ at Marriott.

Thank you for your interest in Marriott International. If you reached this job
posting as a result of being directed to apply by our recruiters| please
proceed by clicking “Apply”.

Note| this posting is not an actual| live job opening. If you somehow reached
this job listing through a search of all Marriott International job openings|
please click on the “Back to search results” link at the upper right hand
corner to view openings.

Senior Accountant / Accountant| Business Partner – Asia/Pacif/Australia Region – Suite 1108 11th Floor Cityplaza One

APPLY HERE

Job Number 18003FWN
Job Category Finance and Accounting
Location Asia/Pacif/Australia Region| Suite 1108 11th Floor Cityplaza
One| Hong Kong S.A.R.| Hong Kong| Hong Kong S.A.R.
Brand Corporate
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us
Marriott International is the world’s largest hotel company| with more brands|
more hotels and more opportunities for associates to grow and succeed. We
believe a great career is a journey of discovery and exploration. So| we ask|
where will your journey take you?
We are looking for an energetic and high caliber candidate who wishes to
develop a career with the world’s leading lodging company. As the Senior
Accountant working in this dynamic and expanding business| you will help to
build a strong business partnership with the mix of analytical and
communication skills.

JOB SUMMARY

The Senior Accountant supports the Director| Accounting| Hong Kong in the
Continent’s accounting operations and processes.

We are looking for an energetic and high caliber candidate who wishes to
develop a career with the world’s leading lodging company. As the Senior
Accountant working in this dynamic and expanding business| you will help to
build a strong business partnership with the mix of analytical and
communication skills.

CANDIDATE PROFILE

Experience

Minimum of 4 years public accounting and/or commercial accounting experience
Experience in a complex accounting environment including multiple subsidiaries| currencies and bases of accounting strongly preferred
Knowledge/expertise in system implementation and process improvement will be a plus
Preference for accounting experience with major multinational corporations

Education or Certification

Degree in Accounting| Finance or related discipline
CPA or advanced degree preferred

Knowledge and Skills

Ability to think laterally| attentive to details| strong analytical and problem-solving skills
Strong organizational skills; effective in prioritizing work and following through on commitments
Ability to make decisions in a timely manner and under pressure. Self-starter with strong tendency toward pro-active process improvement
Excellent communication and interpersonal skills. Ability to work effectively in a collaborative work environment
Ability to manage multiple projects simultaneously and work independently; strong time management skills
Ability to guide| train and communicate effectively with associates
Hands on experience in PeopleSoft / Concur is a plus
Strong proficiency in MS Excel
Fluency in Cantonese| English and Mandarin is required

Attributes

High degree of initiative; highly motivated self-starter
Creative thinker regarding process improvement and systematic process analysis
Customer service orientation with both internal and external customers
Supports| manages| and initiates change within the organization| taking steps to remove barriers or to accelerate its pace
Willing to travel when required

CORE WORK ACTIVITIES

Act as key coordinator with business teams to prepare regular management reports and ad-hoc projects to facilitate performance review
Work closely with regional| hotel and US-based accountants to manage the day-to-day accounting activity
Prepare and consolidate monthly| quarterly| annual accounting reports and provide analysis on the variances
Ensure that all month-ended| quarterly-ended and yearly-ended closing are completed accurately and properly reflected in the Profit and Loss accounts and Balance Sheets for all Hong Kong entities are in accordance with Corporate policies and guidelines in a timely manner
Ensure meeting all closing deadlines as set by Corporate Office. Improve financial governance and compliance with existing and any new reporting requirements under US GAAP| IFRS and local regulations
Prepare annual budget| long range plan and forecast based on organization goals and Corporate guidelines
Support General Ledger reconciliation for all Hong Kong entities on balance sheets items| functional expense reporting| travel data management and cash management
Responsible for accounting and reporting for fixed assets and capital expenditures. Ensure all fixed assets and depreciation are properly reflected and calculated in the ledger
Communicate with internal departments| external vendors and consultants
Provide/Attend training sessions in overseas when required
Perform ad hoc tasks as assigned

Director – Guest Experience Operations| Asia Pacific (1 year contract) – Asia/Pacif/Australia Region – Suite 1108 11th Floor Cityplaza One

APPLY HERE

Job Number 19166704
Job Category Rooms and Guest Services Operations
Location Asia/Pacif/Australia Region| Suite 1108 11th Floor Cityplaza
One| Hong Kong S.A.R.| Hong Kong| Hong Kong S.A.R.
Brand Corporate
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
Marriott International is the world’s largest hotel company| with more brands|
more hotels and more opportunities for associates to grow and succeed. We
believe a great career is a journey of discovery and exploration. So| we ask|
where will your journey take you?

POSITION SUMMARY
The Director of Guest Experience Operations is a key member of the APAC
Continent Rooms Operations team| primarily focusing on the Joint Venture
organization – Marriott x Alibaba. This position provides a well-rounded
operational leadership| specialized knowledge and skillset in mapping and
planning the hotel operations requirements| hotel associate and hotel guest
journeys to deliver the Joint Venture initiatives and Marriott Intl – China
Outbound Program.

The role will be responsible for planning| executing| deploying and
maintaining the assigned projects and programs by maximizing stakeholders’
engagement and feedback in order to drive fast adoption within a guided time
frame. Additionally| the incumbent should possess strong knowledge and ability
to understand the various work applications within Marriott International
systems (such as PMS| Empower Reservations| Loyalty programs| GXP and Mobile
app) and Marriott brand standards.

The Director-Guest Experience Operations will partner| not limited to| with
BMSC Project services| Global Operations| Continent Operations| iT| Finance|
Reservations| Joint venture organization| and co-create| develop and execute
strategies and project plans. The position must understand the complexities of
the matrixed organization and have a passion to manage new projects| pilots|
proof of concepts| cross-functional projects/discipline work and any large
scale launches by working closely and collaboratively with all key
stakeholders and ensure processes and/or features are defined and delivered in
a timely manner.

The Director will have expertise in one of the following discipline areas:
Rooms operations| iT-Rooms applications or general hotel operations in a
purple band position currently. Key accountabilities will include| and not
limited to| serving as the operational content leader in new and/or existing
projects and initiatives.

EXPECTED CONTRIBUTIONS

Provide overall hotel operational directions| guidelines and support to the JV team| ensuring organizational alignment to the brand| discipline and business priorities| when planning for programs| projects and initiatives to be launched in the hotels of APAC continent.
Act as the Rooms subject matter expert to the JV project stakeholders and
provides technical and business expertise to assist properties in achieving
optimum performance with each program/project that is launched.
Accountable for driving consistent execution of all JV initiatives at our
hotels| troubleshooting issues| and providing a feedback loop to the Continent
Rooms Operations and JV teams to ensure continuous improvements.
Acts as the APAC subject matter expert regarding delivery of superior
associate and guest experiences in Rooms Operations. Fully well-versed with
Rooms Operations procedures| front office financial processes and Brand
Standards requirements.
Identify business| economic trends| competitive intelligence| both within and
outside of our industry| to drive the best-in-class| innovative Rooms
operations and Guest Experience standards as well as business opportunities or
risks in relations to the JV and/or China Outbound Program developments.
Leads or actively supports the development of new processes that drive
excellence in rooms operations and the guest experience.

Facilitate and activate the APAC Rooms and Guest Experience standards when delivering the JV/China Outbound Program proof of concepts or initiatives.
Lead and develop execution of discipline-specific training contents for
JV/China Outbound projects and initiatives.

Leverage vendor relationships for opportunities to improve product quality| service delivery| and enhanced training platforms.
Able to provide clear| concise and compelling power-point presentations or
execution memos| with well written executive summary as well as detailed
contents or work plans| as needed.
Business travel will be required as needed.

CANDIDATE PROFILE – KEY TALENTS AND EXPERIENCE DESIRED
REQUIRED:

Minimum of 8+ years of progressively responsible work experience in Rooms / Hotels leading room’s disciplines. Executive Committee experience preferred. Multiple-time Department Head positions with various functional section may apply too. Luxury and/or Full-Service hotels; cross-brand experience is valued. Pre-Opening experience is a bonus.

Proven track record of implementing rooms and guest experience initiatives and programs with sustained performance. Experience developing and implementing new concepts preferred.
Proven track record of leading complex rooms operations with positive
performance in balanced scorecard results.

High level of specialized knowledge and skills with Front Office| Club lounge operations| Guest Services| Reservations| Loyalty| AYS and Housekeeping functional departments.

Must have strong knowledge in areas related to all Rooms operations| SOPs and financial operational procedures.

Ability to operate in a matrix| relationship-based organization. Solid ability to manage multiple key stakeholders.

Possess excellent project management skills and ability to independently manage multiple projects and competing priorities in a timely manner and deliver time-sensitive projects. Proven success prioritizing and managing multiple projects and stakeholders simultaneously.

Track record of putting in place strong systems and processes to effectively implement and execute multiple programs.

Ability to provide problem-solving and leverage resources to optimize department capabilities. Strong analytical skills to ground decision making and problem solving.

Ability to manage a balance between creative innovation and operational feasibility.

Must be a quick learner| self-starter who can work independently and be a strong team player that contributes to the effectiveness of the broader Marriott International team.

Possess strong oral and written communication skills| excellent interpersonal skills; able to collaborate effectively with General Managers| Executive Committee Members| Key Stakeholders from global headquarters and key stakeholders from other continents. Generally| have ability to positively influences without direct authority.

Possess confidence and ability to present to large and executive level audience.

Ability to manage in a culturally diverse work environment and is a champion for diversity effectiveness in the organization.

Working experiences in Asia Pacific| particularly in Mainland China is desired.

Mandarin-speaking| writing and reading| other than English| is a requirement for this role.

EDUCATION AND PROFESSIONAL CERTIFICATION:

Bachelors Degree in Hospitality or Hotel Restaurant Management required or an equivalent combination of education and experience from which comparable skills and knowledge can be acquired.

MANAGEMENT COMPETENCIES
Leadership

Adaptability – Maintains performance level under pressure or when experiencing changes or challenges in the workplace.

Communication – Conveys information and ideas to others in a convincing and engaging manner through a variety of methods.

Problem Solving and Decision Making – Identifies and understands issues| problems| and opportunities; obtains and compares information from different sources to draw conclusions| develops and evaluates alternatives and solutions| solves problems| and chooses a course of action.

Professional Demeanor – Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.

Managing Execution

Building and Contributing to Teams – Participates as a member of a team to move toward the completion of common goals while fostering cohesion and collaboration among team members.

Driving for Results – Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates| focuses| and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.

Planning and Organizing – Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements to accomplish goals and ensure work is completed.

Building Relationships

Coworker Relationships – Interacts with others in a way that builds openness| trust| and confidence in the pursuit of organizational goals and lasting relationships.

Customer Relationships – Develops and sustains relationships based on an understanding of customer/stakeholder needs and actions consistent with the company’s service standards.

Global Mindset – Supports employees and business partners with diverse styles| abilities| motivations| and/or cultural perspectives; utilizes differences to drive innovation| engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential

Generating Talent and Organizational Capability

Organizational Capability – Evaluates and adapts the structure of assignments and work processes to best fit the needs and/or support the goals of an organizational unit.

Talent Management – Provides guidance and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.

Learning and Applying Professional Expertise

Applied Learning – Seeks and makes the most of learning opportunities to improve performance of self and/or others.

Business Acumen – Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach business and administrative challenges.

Technical Acumen – Understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges.

Operations Execution-The ability to systemically implement| evaluate| and sustain operations programs to ensure that the products and services being executed deliver the intended benefits| create value| contribute to guest satisfaction| and meet the needs of the various stakeholders (guests| property staff| brand| CLS| etc.).

Basic Competencies – Fundamental competencies required for accomplishing basic work activities.

Basic Computer Skills – Uses basic computer hardware and software (e.g.| personal computers| word processing software| Internet browsers| etc.).

Mathematical Reasoning – Adds| subtracts| multiplies| or divides quickly| correctly| and in a way that allows one to solve work-related issues.

Oral Comprehension – Listens to and understands information and ideas presented through spoken words and sentences.

Reading Comprehension – Understands written sentences and paragraphs in work related documents.

Writing – Communicates effectively in writing as appropriate for the needs of the audience.

_