Server / Junior Server – The Ritz-Carlton – Hong Kong

APPLY HERE

Job Number 19000TG3
Job Category Food and Beverage & Culinary
Location The Ritz-Carlton| Hong Kong| International Commerce Center| Hong
Kong S.A.R.| Hong Kong| Hong Kong S.A.R.
Brand The Ritz-Carlton
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us
At more than 80 award-winning properties worldwide| The Ritz-Carlton Ladies
and Gentlemen create experiences so exceptional that long after a guest stays
with us| the experience stays with them. As the premier worldwide provider of
luxury experiences| we set the standard for rare and special luxury service
the world over. We invite you to explore The Ritz-Carlton.

__

]

Corporate Counsel – Hong Kong Development – Suite 1108 11th Floor Cityplaza One

APPLY HERE

Job Number 19085623
Job Category Legal
Location Hong Kong Development| Suite 1108 11th Floor Cityplaza One| Hong
Kong S.A.R.| Hong Kong| Hong Kong S.A.R.
Brand Corporate
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
Marriott International is the world’s largest hotel company| with more brands|
more hotels and more opportunities for associates to grow and succeed. We
believe a great career is a journey of discovery and exploration. So| we ask|
where will your journey take you?

JOB SUMMARY

The attorney in this position will be part of the Marriott Law Department and
will work in the Hong Kong office reporting to the Vice President & Senior
Counsel in the Hong Kong Office.

The attorney will work on multiple projects in locations throughout the
Asia/Pacific region. The attorney will be required to develop an understanding
of Marriott|s financing and development techniques and practices| and deal
with a broad array of topics| including real estate development| debt and
equity financing| joint ventures and risk-management covering Marriott’s full
range of brands| including its premium full-service Marriott and Sheraton
hotels| luxury W| Ritz-Carlton and Bulgari hotels| select-service Courtyard|
Moxy and Aloft hotels| and branded residential products.

The attorney will be required to manage and execute complex transactions|
effectively supervise outside counsel| understand local approval processes|
work with owners| developers and lenders across varied cultures and legal
environments| and coordinate tax| insurance| intellectual property and design
issues within Marriott. Travel will be required.

CANDIDATE PROFILE

Education and Experience

Excellent academic records with a law degree from a top US| UK| Hong Kong| Singapore or Australian law school;

6-9 years of post-qualification legal experience in a well-regarded US| UK| Hong Kong| Singapore or Australian law firm on M&A| project finance or real estate transactions;

Fluent in both spoken and written Chinese;

Active Bar membership (if licensed in the United States) / practicing certificate;

Outstanding analytical| writing and oral communication skills;

Proven project management experience| strong drafting and problem-solving skills| excellent organizational skills| as well as the ability to work well under pressure while producing a high volume of accurate work;

Constructive approach to dealing with conflict| and ability to influence and achieve successful results without damaging relationships;

Ability to expeditiously identify and assess issues and provide legally sound recommendations consistent with good business practices and reason;

Ability to work independently and take ownership of| and effectively resolve| problems;

Excellent client service and communications skills (oral and written);

Strong interpersonal and consultative skills; ability to interact effectively and work diplomatically with individuals at all levels;

Ability to think strategically and provide leadership when needed;

Ability to expeditiously identify and assess issues and provide legally sound recommendations consistent with good business practices and reasons;

Ability to assess and balance risks| and understand the commercial drivers of projects; and

Strong interpersonal skills and ability to interact effectively| work diplomatically and foster relationships with individuals at all levels.

CORE WORK ACTIVITIES

Primary responsibilities of this attorney will include:

Providing preliminary advice on proposed transactions with respect to confidentiality agreements| structuring the transaction| letters of intent and trade area restrictions;

Drafting and negotiating management and related agreements and coordinating various conversion matters on the takeover of an existing property;

Drafting and negotiating franchise agreements and related agreements with owners| operators and lenders;

Drafting and negotiating purchase and sale agreements| ground leases and development agreements| handling legal due diligence| coordinating with other members of the development team| monitoring compliance with local laws| drafting and negotiating closing documents| overseeing closings and following up on post-closing matters;

Drafting and negotiating ownership structuring agreements| including joint venture| condominium and finance documentation;

Drafting and negotiating documents involved with multi-unit refinancings| sale/lease back| and sale/management back transactions; and

Providing advice on miscellaneous real estate matters affecting lodging development and operations (e.g. condemnations| easements| restrictions and land use).

MANAGEMENT COMPETENCIES

Leadership

· Communication – Conveys information and ideas to others in a
convincing and engaging manner through a variety of methods.

· Leading Through Vision and Values – Keeps the organization|s vision and
values at the forefront of decision making and action.

· Managing Change – Initiates and/or manages the change process and
energizes it on an ongoing basis| taking steps to remove barriers or
accelerate its pace; serves as role model for how to handle change by
maintaining composure and performance level under pressure or when
experiencing challenges.

· Problem Solving and Decision Making – Identifies and understands
issues| problems| and opportunities; obtains and compares information from
different sources to draw conclusions| develops and evaluates alternatives and
solutions| solves problems| and chooses a course of action.

· Professional Demeanor – Exhibits behavioral styles that convey
confidence and command respect from others; makes a good first impression and
represents the company in alignment with its values.

· Strategy Development – Develops business plans by exploring and
systematically evaluating opportunities with the greatest potential for
producing positive results; ensures successful preparation and execution of
business plans through effective planning| organizing| and on-going evaluation
processes.

Managing Execution

· Building a Successful Team – Uses an effective interpersonal style
to build a cohesive team; inspires and sustains team cohesion and engagement
by focusing the team on its mission and importance to the organization.

· Strategy Execution – Ensures successful execution across of business
plans designed to maximize customer satisfaction| profitability| and market
share through effective planning| organizing| and on-going evaluation
processes.

· Driving for Results – Sets high standards of performance for self
and/or others; assumes responsibility for work objectives; initiates| focuses|
and monitors the efforts of self and/or others toward the accomplishment
goals; proactively takes action and goes beyond what is required.

Building Relationships

· Customer Relationships – Develops and sustains relationships based on
an understanding of customer/stakeholder needs and actions consistent with the
company’s service standards.

· Global Mindset – Supports employees and business partners with diverse
styles| abilities| motivations| and/or cultural perspectives; utilizes
differences to drive innovation| engagement and enhance business results; and
ensures employees are given the opportunity to contribute to their full
potential.

· Strategic Partnerships – Develops collaborative relationships with
fellow employees and business partners by making them feel valued|
appreciated| and included; explores partnership opportunities with other
people in and outside the organization; influences and leverages corporate and
continental shared services and/or discipline leaders (e.g.| HR| Sales &
Marketing| Finance| Revenue Management) to achieve objectives; maintains
effective external relations with government| business and industry in
respective countries; performs effectively as a liaison between locations|
disciplines| and corporate to ensure needed resources are received and
corporate strategies are understood and executed.

Generating Talent and Organizational Capability

· Organizational Capability – Evaluates and adapts the structure of
assignments and work processes to best fit the needs and/or support the goals
of an organizational unit.

· Talent Management – Provides guidance and feedback to help individuals
develop and strengthen skills and abilities needed to accomplish work
objectives.

Learning and Applying Professional Expertise

· Technical Acumen – Understands and utilizes professional skills and
knowledge in a specific functional area to conduct and manage everyday
business operations and generate innovative solutions to approach function-
specific work challenges.

· Basic Competencies – Fundamental competencies required for
accomplishing basic work activities.

o Basic Computer Skills – Uses basic computer hardware and software
(e.g.| personal computers| word processing software| Internet browsers| etc.).

o Mathematical Reasoning – Adds| subtracts| multiplies| or divides
quickly| correctly| and in a way that allows one to solve work-related issues.

o Oral Comprehension – Listens to and understands information and ideas
presented through spoken words and sentences.

o Reading Comprehension – Understands written sentences and paragraphs in
work related documents.

o Writing – Communicates effectively in writing as appropriate for the
needs of the audience.

_

Revenue Manager| Hong Kong Revenue Cluster – Asia/Pacif/Australia Region – Suite 1108 11th Floor Cityplaza One

APPLY HERE

Job Number 19093558
Job Category Revenue Management
Location Asia/Pacif/Australia Region| Suite 1108 11th Floor Cityplaza
One| Hong Kong S.A.R.| Hong Kong| Hong Kong S.A.R.
Brand Corporate
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
Marriott International is the world’s largest hotel company| with more brands|
more hotels and more opportunities for associates to grow and succeed. We
believe a great career is a journey of discovery and exploration. So| we ask|
where will your journey take you?

JOB SUMMARY

Responsible for the analysis of revenue| profit| and demand associated with
the participating hotels’ rooms and function space inventory. Preparation of
forecasts (budgets and projections). Prepares analysis of progress to budget|
projections| and forecasts. Accountable for critiques of sales strategy
effectiveness. Prepares analysis of revenue and profit opportunity (historical
and future). Develops/utilizes analytical tools and systems toward the goal of
maximizing total hotel revenue and profit. Serve as a demand expert to the
person performing the Business Evaluation and Inventory Management functions.
Responsible and accountable for managing rooms and function space inventory;
ensuring that the inventory is allocated and restricted properly in order to
maximize total hotel revenues and profits. Making Decisions and Solving
Problems – Analyzing information and evaluating results to choose the best
solution and solve problems. Prepare and lead the weekly Sales Strategy
Meeting for 1-2 hotels.

CANDIDATE PROFILE

Education and Experience

4-year degree from an accredited university in Business Administration| Hotel and Restaurant Management| or related major; 8 years’ experience in the business| management operations| or related professional area.

OR

2-year graduate degree from an accredited university in Business Administration| Hotel and Restaurant Management| or related major; years’ experience in the business| sales and marketing| management operations| or related professional area required.

CORE WORK ACTIVITIES

Prepares forecasts of revenue| demand and occupancy for rooms and function space- 3-6-12 months| long range and budget

Prepares and is accountable for sales strategy critiques and month-end reporting

Prepares the sales strategy meetings with critiques| findings and recommendations

Support preparation of budgets for transient| group and catering.

Manages all revenue| profit| and demand data associated with rooms and function space

Prepares revenue and profit opportunity analysis

Ensure that Good Data Standards are followed and used properly

Manage room authorizations| rates and restrictions (e.g.| group ceiling maintenance| forecast book maintenance| etc.)

Manage function space authorizations| restrictions| and rental

Generating and Delivering Accurate and Timely Results – Generating and providing accurate and timely results in the form of reports| presentations| etc

Exploring Business Opportunities – Exploring opportunities that drive profit| create value for clients| and encourage innovation; challenging existing processes/systems/products to make improvements.

Utilize Marriott’s revenue management systems and tools to ensure that revenue and profit are maximized

Demonstrating Leadership – Utilizing interpersonal and communication skills to lead| influence| and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

Serve as an inventory and restriction expert to person performing the business evaluation and revenue analysis functions.

Ensure that the hotel’s sales strategies are effectively implemented in the inventory systems

Support for weekly rooms and function space forecasts.

Responsible for eChannel parity and relationship building with main partners / Market Managers.

MANAGEMENT COMPETENCIES

Leadership

Adaptability – Maintains performance level under pressure or when experiencing changes or challenges in the workplace.

Communication – Conveys information and ideas to others in a convincing and engaging manner through a variety of methods.

Problem Solving and Decision Making – Identifies and understands issues| problems| and opportunities; obtains and compares information from different sources to draw conclusions| develops and evaluates alternatives and solutions| solves problems| and chooses a course of action.

Professional Demeanor – Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.

Managing Execution

Building and Contributing to Teams – Participates as a member of a team to move toward the completion of common goals while fostering cohesion and collaboration among team members.

Driving for Results – Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates| focuses| and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.

Planning and Organizing – Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements to accomplish goals and ensure work is completed.

Building Relationships

Coworker Relationships – Interacts with others in a way that builds openness| trust| and confidence in the pursuit of organizational goals and lasting relationships.

Customer Relationships – Develops and sustains relationships based on an understanding of customer/stakeholder needs and actions consistent with the company’s service standards.

Global Mindset – Supports employees and business partners with diverse styles| abilities| motivations| and/or cultural perspectives; utilizes differences to drive innovation| engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.

Generating Talent and Organizational Capability

Talent Management – Provides support and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.

Learning and Applying Professional Expertise

Applied Learning – Seeks and makes the most of learning opportunities to improve performance of self and/or others.

Business Acumen – Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach business and administrative challenges.

Technical Acumen – Understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges.

Sales Application Development – Sales Application Development-Translating business context and requirements knowledge into sales application design specifications that help the business achieve sales goals; managing the implementation and maintenance of sales applications.

Sales Implementations – Sales Implementations-Driving and supporting the implementation of sales strategies and systems; seeking and taking appropriate actions on feedback; taking responsibility for implementation success.

Devising Sales Strategies and Solutions – Devising Sales Strategies and Solutions-Trying different and novel ways to deal with sales challenges and opportunities; taking courses of action or developing sales strategies that appropriately consider available facts| constraints| competitive circumstances| and probable consequences.

Sales Opportunity Analysis Sales – Opportunity Analysis-Understanding and utilizing economic| financial| industry| and organizational data; accurately diagnosing customers’ business strengths| weaknesses| and key issues that can inform sales strategies and plans.

Sales Ability: Persuasiveness – Sales Ability: Persuasiveness-Using appropriate interpersonal styles and communication methods to gain acceptance of a product| service| or idea from prospects and clients.

Basic Competencies – Fundamental competencies required for accomplishing basic work activities.

Basic Computer Skills – Uses basic computer hardware and software (e.g.| personal computers| word processing software| Internet browsers| etc.).

Mathematical Reasoning – Adds| subtracts| multiplies| or divides quickly| correctly| and in a way that allows one to solve work-related issues.

Oral Comprehension – Listens to and understands information and ideas presented through spoken words and sentences.

Reading Comprehension – Understands written sentences and paragraphs in work related documents.

Writing – Communicates effectively in writing as appropriate for the needs of the audience.

_

Accountant – Asia/Pacif/Australia Region – Suite 1108 11th Floor Cityplaza One

APPLY HERE

Job Number 19001CDD
Job Category Finance and Accounting
Location Asia/Pacif/Australia Region| Suite 1108 11th Floor Cityplaza
One| Hong Kong S.A.R.| Hong Kong| Hong Kong S.A.R.
Brand Corporate
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us
Marriott International is the world’s largest hotel company| with more brands|
more hotels and more opportunities for associates to grow and succeed. We
believe a great career is a journey of discovery and exploration. So| we ask|
where will your journey take you?
We are looking for an energetic and high caliber candidate who wishes to
develop a career with the world’s leading lodging company. As the Accountant
working in this dynamic and expanding business| you will participate in work
flow efficiency projects to drive long term success for the company.

JOB SUMMARY

The Accountant supports the Director| Accounting| Hong Kong in the Continent’s
accounting operations and processes.

CANDIDATE PROFILE

Experience

Minimum of 3 years public accounting and/or commercial accounting experience.

Experience in a complex accounting environment including multiple subsidiaries| currencies and bases of accounting strongly preferred.

Knowledge/expertise in system implementation and process improvement will be a plus

Preference for Big 4 external audit background as well as accounting experience with a major multinational corporation.

Education or Certification

Degree in Accounting| Finance or related discipline

CPA or advanced degree preferred

Knowledge and Skills

Ability to think laterally| attentive to details| strong analytical and problem-solving skills

Strong organizational skills; effective in prioritizing work and following through on commitments

Ability to make decisions in a timely manner and under pressure. Self-starter with strong tendency toward pro-active process improvement

Excellent communication and interpersonal skills. Ability to work effectively in a collaborative work environment

Ability to manage multiple projects simultaneously and work independently; strong time management skills

Ability to guide| train and communicate effectively with associates

Hands on experience in PeopleSoft / Concur is a plus

Strong proficiency in MS Excel

Fluency in Cantonese| English and Mandarin is required

Attributes

High degree of initiative; highly motivated self-starter

Creative thinker regarding process improvement and systematic process analysis

Customer service orientation with both internal and external customers

Supports| manages| and initiates change within the organization| taking steps to remove barriers or to accelerate its pace

Willing to travel

CORE WORK ACTIVITIES

Prepare month-end closing and accounting reports
Perform General Ledger reconciliation for all Hong Kong entities on Balance Sheet items

Assist in AR confirmation request from hotel’s external auditors

Ensure work flow and procedure are complied with company guidelines

Develop| improve and manage processes and procedures to improve efficiency

Work closely with external consultants and other internal departments to develop| implement and maintain systems and procedures

Support accounting functions to bill fees and reimbursable to customers

Prepare billing and ensure correct invoicing (pre-opening and existing hotels)

Handle billing disputes and address customers’ request timely

Communicate with internal departments and external vendors

Provide/Attend training sessions in overseas when required

Perform ad hoc tasks as assigned

_

Senior Accountant – Asia/Pacif/Australia Region – Suite 1108 11th Floor Cityplaza One

APPLY HERE

Job Number 19099301
Job Category Finance and Accounting
Location Asia/Pacif/Australia Region| Suite 1108 11th Floor Cityplaza
One| Hong Kong S.A.R.| Hong Kong| Hong Kong S.A.R.
Brand Corporate
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us
Marriott International is the world’s largest hotel company| with more brands|
more hotels and more opportunities for associates to grow and succeed. We
believe a great career is a journey of discovery and exploration. So| we ask|
where will your journey take you?
JOB SUMMARY

The Senior Accountant supports the Director| Accounting| Hong Kong in the
Continent’s accounting operations and processes.

Excellent opportunity for candidate who wants to join the world’s leading
lodging company. As the Senior Accountant working in this dynamic and
expanding business| you will participate in many innovation projects to
enhance work flow efficiency and to drive for long term success for the
company.

CANDIDATE PROFILE

Experience

Minimum of 4 years public accounting and/or commercial accounting experience.
Experience in a complex accounting environment including multiple subsidiaries| currencies and bases of accounting strongly preferred.
Knowledge/expertise in system implementation and process improvement will be a plus
Preference for Big 4 external audit background as well as accounting experience with a major multinational corporation.

Education or Certification

Degree in Accounting| Finance or related discipline
CPA or advanced degree preferred

Knowledge and Skills

Ability to think laterally| attentive to details| strong analytical and problem-solving skills
Strong organizational skills; effective in prioritizing work and following through on commitments
Ability to make decisions in a timely manner and under pressure. Self-starter with strong tendency toward pro-active process improvement
Excellent communication and interpersonal skills. Ability to work effectively in a collaborative work environment
Ability to manage multiple projects simultaneously and work independently; strong time management skills
Ability to guide| train and communicate effectively with associates
Hands on experience in PeopleSoft / Concur is a plus
Strong proficiency in MS Excel
Fluency in Cantonese| English and Mandarin is required

Attributes

High degree of initiative; highly motivated self-starter
Creative thinker regarding process improvement and systematic process analysis
Customer service orientation with both internal and external customers
Supports| manages| and initiates change within the organization| taking steps to remove barriers or to accelerate its pace
Willing to travel when required

CORE WORK ACTIVITIES

Participate in innovation projects by applying updated technology for the accounting processes to create higher efficiency and better controls
Maintain interactive system through new technology and seek continuous improvement in work procedures
Prepare month-end closing and assist in daily accounting operation
Prepare and consolidate monthly| quarterly| annual accounting reports and provide analysis on the variances
Ensure all procedures to verify accruals and invoice payment are properly documented| approved and reflected in the accounting system accurately
Perform General Ledger reconciliation for all Hong Kong entities on Balance sheet items
Assist in preparation of procedural guidelines for the accounting function. Identify key areas where unnecessary processes can be eliminated and achieve greater operational efficiency when interacting with other systems
Ensure work flow and procedure are complied with company guidelines
Develop| improve and manage processes and procedures to improve efficiency
Work closely with external consultants and other internal departments to develop| implement and maintain systems and procedures
Communicate with internal departments and external vendors
Provide/Attend training sessions in overseas when required
Perform ad hoc tasks as assigned

_

Host/Hostess – The Ritz-Carlton – Hong Kong

APPLY HERE

Job Number 19116403
Job Category Food and Beverage & Culinary
Location The Ritz-Carlton| Hong Kong| International Commerce Center| Hong
Kong S.A.R.| Hong Kong| Hong Kong S.A.R.
Brand The Ritz-Carlton
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us
At more than 80 award-winning properties worldwide| The Ritz-Carlton Ladies
and Gentlemen create experiences so exceptional that long after a guest stays
with us| the experience stays with them. As the premier worldwide provider of
luxury experiences| we set the standard for rare and special luxury service
the world over. We invite you to explore The Ritz-Carlton.

_
_

]

Assistant Manager| Buzz Marketing & Partnerships| Asia Pacific excluding China (1 year contract) – Asia/Pacif/Australia Region – Suite 1108 11th Floor Cityplaza One

APPLY HERE

Job Number 19117234
Job Category Sales and Marketing
Location Asia/Pacif/Australia Region| Suite 1108 11th Floor Cityplaza
One| Hong Kong S.A.R.| Hong Kong| Hong Kong S.A.R.
Brand Corporate
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
Marriott International is the world’s largest hotel company| with more brands|
more hotels and more opportunities for associates to grow and succeed. We
believe a great career is a journey of discovery and exploration. So| we ask|
where will your journey take you?

JOB SUMMARY

With the objective of creating a closer bond between our members and customers
with our loyalty program and portfolio of brands| the Assistant Manager is
required to support and achieve overall and project specific metrics and KPIs.
This position will report to Senior Manager| Buzz Marketing & Partnerships|
Asia Pacific excluding China and is required to be a proactive team player who
maintains a close collaboration with Buzz Marketing & Partnership team in the
corporate office| various stakeholders within Asia Pacific Regional offices to
deliver strategy| planning and execution of buzz marketing campaigns and
member experiences that are locally relevant and in alignment with global
strategy.

CANDIDATE PROFILE

Education and Experience

Degree from an accredited university in Business| Marketing or Communication is preferred.

3-5 years of relevant professional experience in marketing| events| partnership communications| and CRM.

Excellent communications and organizing skills. Well organized| detail-minded| manage multiple projects| planning and priorities with on time| on budget delivery.

Works effectively in professional collaborative| international environment with cross-functional teams and demonstrates ability to balance the interests and demands of multiple stakeholders.

Strong sense of ownership.

Self-starter and quick-learner who performs well with appropriate supervision and has a track record of producing results.

Highly energetic and demonstrates ability to coordinate multiple projects and competing priorities.

Creative mindset of continually thinking and presenting new ideas on how to enhance event experiences and partnerships to create impact to the business.

Excellent command of written and spoken English and Chinese.

Strong PC skills including MS Word| Excel and PowerPoint.

CORE WORK ACTIVITIES

The following are specific responsibilities and contributions critical
to the successful performance of the position:

Support on developing strategies| planning processes and setting KPIs for all buzz marketing and partnership initiatives including stakeholder alignment| approval process| project management| budget management| agency management| PR and brand messaging alignment.

Execute Marriott Bonvoy Moments strategy by closely collaborating with partners| hotels| various stakeholders to deliver seamless member experience in Asia Pacific excluding China.

Support all communication| liaison and follow-up on negotiations with existing and potential partners.

Be the advocate of all above-property and on-property Marriott Bonvoy Moments submission in Asia Pacific excluding China.

Conduct and keep track of the full year calendar on all Asia Pacific (excluding China) Marriott Bonvoy Moments and marketing activities.

Own and manage loyalty marketing brand and marketing governance.
Liaise with internal and external parties to ensure all ATL/BTL messages are aligned with brand guidelines.

On-site support and traveling for identified member experiential events are required.

Measure| analysis and review project performance| track progress on KPIs to ensure the business goals are met and explore opportunities to improve in the future.

MANAGEMENT COMPETENCIES

Leadership

Adaptability – Maintains performance level under pressure or when experiencing changes or challenges in the workplace.

Communication – Conveys information and ideas to others in a convincing and engaging manner through a variety of methods.

Problem Solving and Decision Making – Identifies and understands issues| problems| and opportunities; obtains and compares information from different sources to draw conclusions| develops and evaluates alternatives and solutions| solves problems| and chooses a course of action.

Professional Demeanor – Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.

Managing Execution

Building and Contributing to Teams – Participates as a member of a team to move toward the completion of common goals while fostering cohesion and collaboration among team members.

Driving for Results – Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates| focuses| and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.

Planning and Organizing – Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements to accomplish goals and ensure work is completed.

Building Relationships

Coworker Relationships – Interacts with others in a way that builds openness| trust| and confidence in the pursuit of organizational goals and lasting relationships.

Customer Relationships – Develops and sustains relationships based on an understanding of customer/stakeholder needs and actions consistent with the company’s service standards.

Global Mindset – Supports employees and business partners with diverse styles| abilities| motivations| and/or cultural perspectives; utilizes differences to drive innovation| engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.

Generating Talent and Organizational Capability

Talent Management – Provides support and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.

Learning and Applying Professional Expertise

Applied Learning – Seeks and makes the most of learning opportunities to improve performance of self and/or others.

Business Acumen – Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach business and administrative challenges.

Technical Acumen – Understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges.

Marketing-The ability to generate the strategy used in sales techniques| communications| and business development to positively impact customer relationships and business profitability

Basic Competencies – Fundamental competencies required for accomplishing basic work activities.

Basic Computer Skills – Uses basic computer hardware and software (e.g.| personal computers| word processing software| Internet browsers| etc.).

Mathematical Reasoning – Adds| subtracts| multiplies| or divides quickly| correctly| and in a way that allows one to solve work-related issues.

Oral Comprehension – Listens to and understands information and ideas presented through spoken words and sentences.

Reading Comprehension – Understands written sentences and paragraphs in work related documents.

Writing – Communicates effectively in writing as appropriate for the needs of the audience.

_

Front Office Manager – The Ritz-Carlton – Hong Kong

APPLY HERE

Job Number 19089958
Job Category Rooms and Guest Services Operations
Location The Ritz-Carlton| Hong Kong| International Commerce Center| Hong
Kong S.A.R.| Hong Kong| Hong Kong S.A.R.
Brand The Ritz-Carlton
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
At more than 80 award-winning properties worldwide| The Ritz-Carlton Ladies
and Gentlemen create experiences so exceptional that long after a guest stays
with us| the experience stays with them. As the premier worldwide provider of
luxury experiences| we set the standard for rare and special luxury service
the world over. We invite you to explore The Ritz-Carlton.

]

Director of Food & Beverage – Hong Kong Ocean Park Marriott Hotel – 180 Wong Chuk Hang Road

APPLY HERE

Job Number 19128235
Job Category Food and Beverage & Culinary
Location Hong Kong Ocean Park Marriott Hotel| 180 Wong Chuk Hang Road|
Aberdeen| Hong Kong S.A.R.| Hong Kong| Hong Kong S.A.R.
Brand Marriott Hotels Resorts /JW Marriott
Schedule Full-time
Relocation? Yes
Position Type Management

Start Your Journey With Us
Marriott Hotels | Marriott International’s flagship brand with more than
500 global locations| is advancing the art of hosting so that our guests can
travel brilliantly. As a host with Marriott Hotels| you will help keep this
promise by delivering premium choices| sophisticated style| and well-crafted
details. With your skills and imagination| together we will innovate and
reinvent the future of travel.

JOB SUMMARY

Functions as the strategic business leader of the property’s food and
beverage/culinary operation| including Restaurants/Bars| Room Service and
Banquets/Catering| where applicable. Position oversees the development and
implementation of departmental strategies and ensures implementation of the
brand service strategy and brand initiatives. The position ensures the food
and beverage/culinary operation meets the brand’s target customer needs|
ensures employee satisfaction| and focuses on growing revenues and maximizing
the financial performance of the department. Develops and implements property-
wide strategies that deliver products and services to meet or exceed the needs
and expectations of the brand’s target customer and property employees and
provides a return on investment.

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; 6 years experience in the food and beverage|
culinary| event management| or related professional area.

OR

• 2-year degree from an accredited university in Food Service Management|
Hotel and Restaurant Management| Hospitality| Business Administration| or
related major; 4 years experience in the food and beverage| culinary| event
management| or related professional area.

Skills and Knowledge

• Customer and Personal Service – Knowledge of principles and processes
for providing customer and personal services. This includes customer needs
assessment| meeting quality standards for services| and evaluation of customer
satisfaction.

• Management of Financial Resources – Determining how money will be spent
to get the work done| and accounting for these expenditures.

• Administration and Management – Knowledge of business and management
principles involved in strategic planning| resource allocation| human
resources modeling| leadership technique| production methods| and coordination
of people and resources.

• Applied Business Knowledge – Understanding market dynamics| enterprise
level objectives and important aspects of the company’s business to accurately
diagnose strengths and weaknesses| anticipate opportunities and risks|
identify issues| and develop strategies and plans. Aligning individual and
team actions with strategies and plans to drive business results.

• Management of Material Resources – Obtaining and seeing to the
appropriate use of equipment| facilities| and materials needed to do certain
work.

CORE WORK ACTIVITIES

Developing and Maintaining Food and Beverage/Culinary Goals

• Sets expectations and holds food and beverage leadership team accountable
for demonstrating desired service behaviors.

• Reviews financial reports and statements to determine how Food and Beverage
is performing against budget.

• Makes recommendations for CAPEX funding of food and beverage equipment and
renovations in accordance with brand business strategy.

• Works with food and beverage leadership team to determine areas of concern
and develops strategies to improve the department’s financial performance.

• Establishes challenging| realistic and obtainable goals to guide operation
and performance.

• Strives to improve service performance.

Developing and Maintaining Budgets

• Develops and manages Food and Beverage budget.

• Monitors the department’s actual and projected sales to ensure revenue goals
are met or exceeded and opportunities are identified and addressed.

• Ensures cash control and liquor control policies are in place in food &
beverage areas and followed by all related employees.

• Focuses on maintaining profit margins without compromising guest or employee
satisfaction.

Leading Food and Beverage/Culinary Team

• Utilizes interpersonal and communication skills to lead| influence| and
encourage others; advocates sound financial/business decision making;
demonstrates honesty/integrity; leads by example.

• Encourages and builds mutual trust| respect| and cooperation among team
members.

• Achieves and exceeds goals including performance goals| budget goals| team
goals| etc.

• Serves as a role model to demonstrate appropriate behaviors.

• Develops means to improve profit| including estimating cost and benefit|
exploring new business opportunities| etc.

• Identifies opportunities to increase profits and create value by challenging
existing processes| encouraging innovation and driving necessary change.

• Ensures that regular| on-going communication occurs in all areas of food and
beverage (e.g.| pre-meal briefings| staff meetings| culinary team).

• Establishes and maintains open| collaborative relationships with direct
reports and entire food & beverage team. Ensures direct reports do the same
for their team.

• Develops a food and beverage operating strategy that is aligned with the
brand’s business strategy and leads its execution.

• Identifies the developmental needs of others and coaches| mentors| or
otherwise helps others to improve their knowledge or skills.

• Stays aware of market trends and introduces new food and beverage products
to meet or exceed customer expectations| generate increased revenue and ensure
a competitive position in the market.

Ensuring Exceptional Customer Service

• Provides services that are above and beyond for customer satisfaction and
retention.

• Improves service by communicating and assisting individuals to understand
guest needs| providing guidance| feedback| and individual coaching when
needed.

• Reviews findings from comment cards and guest satisfaction results with F& B
team and ensures appropriate corrective action is taken.

• Reviews comment cards| guest satisfaction results and other data to identify
areas of improvement.

• Empowers employees to provide excellent guest service.

• Estimates cost and benefit ratio| maintaining balance between profit and
service satisfaction.

• Shares plans to take corrective action based on comment cards and guest
satisfaction results with property leadership.

Managing and Conducting Human Resource Activities

• Provides guidance and direction to subordinates| including setting
performance standards and monitoring performance.

• Coaches and supports food & beverage leadership team to effectively manage
wages| food & beverage cost and controllable expenses (e.g.| restaurant
supplies| uniforms| etc.).

• Hires food & beverage leadership team members who demonstrate strong
functional expertise| creativity and entrepreneurial leadership to meet the
business needs of the operation.

• Sets goals and expectations for direct reports using the performance review
process and holds staff accountable for successful performance.

• Ensures that expectations and objectives are clearly communicated to
subordinates; subordinates are also open to raise questions and/or concerns.

• Brings issues to the attention of Human Resources as necessary.

• Ensures employees are treated fairly and equitably.

• Coaches team by providing specific feedback to improve performance.

Additional Responsibilities

• Informs and/or update the executives| the peers and the subordinates on
relevant information in a timely manner.

• Provides information to supervisors| co-workers| and subordinates by
telephone| in written form| e-mail| or in person.

• Analyzes information and evaluating results to choose the best solution and
solve problems.

• Estimate food| liquor| wine| and other beverage consumption in order to
anticipate amounts to be purchased or requisitioned.

• Order and purchase equipment and supplies.

_

Relationship Recruiting – Property Leadership – Asia/Pacif/Australia Region – Suite 1108 11th Floor Cityplaza One

APPLY HERE

Job Number 18002TLP
Job Category Rooms and Guest Services Operations
Location Asia/Pacif/Australia Region| Suite 1108 11th Floor Cityplaza
One| Hong Kong S.A.R.| Hong Kong| Hong Kong S.A.R.
Brand Corporate
Schedule Full-time
Relocation? No
Position Type Management

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