Director| Finance PMO & Fees Revenue – Asia/Pacif/Australia Region – Suite 1108 11th Floor Cityplaza One

APPLY HERE

Job Number 19098069
Job Category Finance and Accounting
Location Asia/Pacif/Australia Region| Suite 1108 11th Floor Cityplaza
One| Hong Kong S.A.R.| Hong Kong| Hong Kong S.A.R.
Brand Corporate
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
Marriott International is the world’s largest hotel company| with more brands|
more hotels and more opportunities for associates to grow and succeed. We
believe a great career is a journey of discovery and exploration. So| we ask|
where will your journey take you?

_JOB SUMMARY_

The Director| Continent Fees Revenue and Finance PMO is a key member of the
Finance team. The position will report into the Vice President| Financial
Information & Operations Analysis| Asia Pacific and will focus on leading
Integration and Finance related projects and Continent Finance Change
Management processes within the APAC Continent. Key responsibilities will
include identify| plan and locally execute project management related
initiatives that will enable a successful delivery against the strategic
priorities of Marriott International. Success in this role requires strong
organizational skills| strategic thinking| and the ability to manage multiple
priorities at the same time. This position will work closely with other
departments within Marriott’s APAC Continent| Global Finance Management teams|
Area Finance Leaders| properties| as well as with senior leadership.

_CANDIDATE PROFILE_

Education and Experience

4-year degree from an accredited university in Business Administration| Hotel and Restaurant Management| or related major
6+ years of relevant professional experience| demonstrating progressive career growth and a pattern of exceptional performance

OR

8+ years of relevant professional experience| demonstrating progressive career growth and a pattern of exceptional performance

Experience Preferred

Prior experience leading the planning and execution of strategic projects in Finance disciplines.

Prior experience in leading consulting company.

Hospitality related financial background would be advantageous.

_CORE WORK ACTIVITIES_

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_

Financial Reporting

1. Ensure accurate calculation| validation and reporting of APAC fee revenue:

1. Monthly validation of APAC Managed & Franchised properties

2. Monthly reporting of APAC Franchised Hotels

3. Monitor| measure| and report monthly fee risks & opportunities

2. Ensure compliance with operating agreements and US GAAP – all cycles (actual| business plan| budget| forecast):

1. Coordination of the Continent revenue recognition policy.

2. Revenue Based Fee Audit for Franchise hotels

3. Manage all tools & systems related to Continent fee revenue calculation| validation & reporting

1. Continent fee reporting tools

2. Continent representative from APAC & partner with FCC for Project Train

4. Coordinate and facilitate processes across key stakeholder groups (for e.g. Compliance| Tax team| Legal| Continent reporting team| Finance Business Partners)| including form agreement language/provisions/exhibits| transaction support (including non-standard language).

Project Management & Integration Support:

1. Act as Finance PMO for Integration related projects:

1. 2019 Stabilization of post RD1

2. 2019 Productivity 2.0

3. 2019 Project Hotstats

2. Tracking| Analyzing & Reporting all Finance related projects

3. Coordinate and facilitate Continent Finance Change Management processes across key stakeholder groups including all disciplines within APAC Continent| Continent & Global Change Management team| Area Finance Leaders| Properties

Project Management Leadership:

Provide project management and analytical support for large| complex| cross-
function implementation projects. Acts as a project management leader and day-
to-day project decision maker with the following responsibilities:

Accountable to the results of the project

Provide content guidance to the project

Participate in review cycles at key milestones & provide go/no-go decision

Actively participate in strategy sessions

Contribute to strategy development

Develop and drive implementation plan

Ensure appropriate sponsorship and resourcing

Establish key milestones and approval roles

Ensure timely delivery against milestones

_MANAGEMENT COMPETENCIES_

Leadership

· Adaptability – Maintains performance level under pressure or when
experiencing changes or challenges in the workplace.

· Communication – Conveys information and ideas to others in a convincing
and engaging manner through a variety of methods.

· Problem Solving and Decision Making – Identifies and understands
issues| problems| and opportunities; obtains and compares information from
different sources to draw conclusions| develops and evaluates alternatives and
solutions| solves problems| and chooses a course of action.

· Professional Demeanor – Exhibits behavioral styles that convey
confidence and command respect from others; makes a good first impression and
represents the company in alignment with its values.

Managing Execution

· Building and Contributing to Teams – Participates as a member of a
team to move toward the completion of common goals while fostering cohesion
and collaboration among team members.

· Driving for Results – Sets high standards of performance for self
and/or others; assumes responsibility for work objectives; initiates| focuses|
and monitors the efforts of self and/or others toward the accomplishment
goals; proactively takes action and goes beyond what is required.

· Planning and Organizing – Gathers information and resources
required to set a plan of action for self and/or others; prioritizes and
arranges work requirements to accomplish goals and ensure work is completed.

Building Relationships

· Coworker Relationships – Interacts with others in a way that builds
openness| trust| and confidence in the pursuit of organizational goals and
lasting relationships.

· Customer Relationships – Develops and sustains relationships based on
an understanding of customer/stakeholder needs and actions consistent with the
company’s service standards.

· Global Mindset – Supports employees and business partners with diverse
styles| abilities| motivations| and/or cultural perspectives; utilizes
differences to drive innovation| engagement and enhance business results; and
ensures employees are given the opportunity to contribute to their full
potential.

Generating Talent and Organizational Capability

· Organizational Capability – Evaluates and adapts the structure of
assignments and work processes to best fit the needs and/or support the goals
of an organizational unit.

· Talent Management – Provides guidance and feedback to help individuals
develop and strengthen skills and abilities needed to accomplish work
objectives.

Learning and Applying Professional Expertise

· Applied Learning – Seeks and makes the most of learning
opportunities to improve performance of self and/or others.

· Business Acumen – Understands and utilizes business information to
manage everyday operations and generate innovative solutions to approach
business and administrative challenges.

· Technical Acumen – Understands and utilizes professional skills and
knowledge in a specific functional area to conduct and manage everyday
business operations and generate innovative solutions to approach function-
specific work challenges.

· Basic Competencies – Fundamental competencies required for
accomplishing basic work activities.

o Basic Computer Skills – Uses basic computer hardware and software
(e.g.| personal computers| word processing software| Internet browsers| etc.).

o Mathematical Reasoning – Adds| subtracts| multiplies| or divides
quickly| correctly| and in a way that allows one to solve work-related issues.

o Oral Comprehension – Listens to and understands information and ideas
presented through spoken words and sentences.

o Reading Comprehension – Understands written sentences and paragraphs in
work related documents.

o Writing – Communicates effectively in writing as appropriate for the
needs of the audience.

_

Senior Manager| Internal Investigations| Asia Pacific – Asia/Pacif/Australia Region – Suite 1108 11th Floor Cityplaza One

APPLY HERE

Job Number 19129387
Job Category Finance and Accounting
Location Asia/Pacif/Australia Region| Suite 1108 11th Floor Cityplaza
One| Hong Kong S.A.R.| Hong Kong| Hong Kong S.A.R.
Brand Corporate
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
Marriott International is the world’s largest hotel company| with more brands|
more hotels and more opportunities for associates to grow and succeed. We
believe a great career is a journey of discovery and exploration. So| we ask|
where will your journey take you?

JOB SUMMARY

The Department of Investigations is a sub group of the Global Safety &
Security (GS&S) organization. This Department’s mission places a strong
emphasis on mitigating financial| identify theft and economic crime. The
Department performs a wide range of investigations into all allegations of
serious misconduct| threats and criminal activity committed by associates|
guests and others| in order to ensure and safeguard the assets and protect the
reputation of Marriott International (MI).

In this role| he/she will manage or directly provide specific investigative
services| projects and information with the intent of reducing company losses
as well as to successfully defend legal actions regarding the investigation
and disciplinary action of associates and/or customers or invitees.

CANDIDATE PROFILE

Education and Experience

Bachelor’s Degree required or equivalent experience

Fluency in Mandarin language strongly preferred.

6+ years of progressive commercial Internal Investigations experience.

Prior investigative and interview experience within AP’s local employment law requirements.

Experienced undercover investigation/project management skills.

Loss Prevention management experience at the property level| or comparable industry experience highly desirable.

Demonstrated hotel operations/management experience strongly preferred.

Demonstrated investigative development skills.

In-depth knowledge of all Internal Investigations services.

Effective time management skills.

Effective listening skills.

Excellent written and oral communication skills.

Demonstrated mastery of problem-solving methodology for decision making.

Demonstrated follow-up and customer service skills.

Personal integrity with a high regard to maintain strict confidentiality.

Ability to persuade and influence others| including those at senior organizational levels.

Solid knowledge of local employment law.

Understanding of the components of criminal and civil law.

Ability to foster good working relationships with Corporate Legal and Labor Departments and Corporate Human Resources Department.

Ability and willingness to travel extensively (approximately 50%).

CORE WORK ACTIVITIES

Undercover Investigations: Manage outside vendors. Influence internal management regarding employment actions that are the result of theft| drug abuse| fraud or serious misconduct. Provide director on-site closure of investigations to a legally defendable conclusion working within legal guidelines and Marriott’s Guarantee of Fair Treatment policy.

Video Surveillance Investigations: Manage or directly deliver the technical| legal and communication requirements of conducting on-property covert electronic video surveillance. Monitor and evaluate federal and state legislation concerning the use of electronic monitoring in the workplace. Ensure that the criteria of “reasonable expectation of privacy” are adhered to.

Information/Due Diligence Investigations: Directly access and manage the process and dissemination of “publicly held” information in federal| state| municipal and private repositories for the purposes of due diligence analysis and pre/post-employment screening. Directly serve as a technical resource to MI on Marriott policy concerning the use of information-based investigations| State and Federal Fair Credit Reporting Acts| and Constitution and Statutory Protections of Workplace Privacy.

On-Site Investigations: Provide direct on-site unit assistance for property specific investigations. Gather and coordinate information. Provide specific technical expertise in the delivery of investigative interviews in compliance of civil law.

Special Investigations: Respond to and directly support MI requests for specialized investigative direction. Implement and manage (to a legally defendable conclusion) all internal investigations which are a result of theft| fraud| and drug abuse. Directly manage the course of all investigations in a manner that is legally defendable. Review (with a labor attorney) all company violations which surface during an investigation to allow property management to make fair| balanced and legal disciplinary decisions. Conduct post investigative interviews with associates identified as violating company policies.

Intelligence Gathering: On request| provide searches via the internet and subscription databases on controversial groups| protests| and information of groups| companies or persons that are targeting the company.

Fraud Investigations: Respond to all direct MI requests involving credit card| check counterfeiting and system or computer fraud. Conduct on-going research in this field. Build effective communication networks with local law enforcement agencies as well as federal agencies that handle financial and economic crime. Continuously enhance fraud expertise and knowledge in the field via on-going education. Provide direct counsel to MI units on effective ways to conduct the investigation. Manage investigations and act as a liaison between property| law enforcement agencies| Finance Group| Human Resources| Internal Audit| Law Department| and related regional managers as identified by the MI.

Court Appearances: Schedule| organize and/or attend Company prosecution appearances in court on behalf of the company.

Provide professional consultation for all other Marriott SBU’s upon request.

Maintain and provide effective communications during all investigations with Regional Vice Presidents of Human Resources (RVPHR’s)| Regional Directors of Human Resources (RDHR’s)| Regional Associate Relations Managers| HR Field Services Team management| Attorneys from Corporate| Legal and Labor Law Departments| Internal Audit| Business leaders| unit General Managers| and other regional managers as defined by the MI SBU.

Design| develop and create graphic presentations of department initiatives and internal field service evaluating processes.

Performs other duties/ other assignments as requested by management.

Performs other reasonable duties as required for the position.

MANAGEMENT COMPETENCIES

Leadership

· Adaptability – Maintains performance level under pressure or when
experiencing changes or challenges in the workplace.

· Communication – Conveys information and ideas to others in a convincing
and engaging manner through a variety of methods.

· Problem Solving and Decision Making – Identifies and understands
issues| problems| and opportunities; obtains and compares information from
different sources to draw conclusions| develops and evaluates alternatives and
solutions| solves problems| and chooses a course of action.

· Professional Demeanor – Exhibits behavioral styles that convey
confidence and command respect from others; makes a good first impression and
represents the company in alignment with its values.

Managing Execution

· Building and Contributing to Teams – Participates as a member of a
team to move toward the completion of common goals while fostering cohesion
and collaboration among team members.

· Driving for Results – Sets high standards of performance for self
and/or others; assumes responsibility for work objectives; initiates| focuses|
and monitors the efforts of self and/or others toward the accomplishment
goals; proactively takes action and goes beyond what is required.

· Planning and Organizing – Gathers information and resources
required to set a plan of action for self and/or others; prioritizes and
arranges work requirements to accomplish goals and ensure work is completed.

Building Relationships

· Coworker Relationships – Interacts with others in a way that builds
openness| trust| and confidence in the pursuit of organizational goals and
lasting relationships.

· Customer Relationships – Develops and sustains relationships based on
an understanding of customer/stakeholder needs and actions consistent with the
company’s service standards.

· Global Mindset – Supports employees and business partners with diverse
styles| abilities| motivations| and/or cultural perspectives; utilizes
differences to drive innovation| engagement and enhance business results; and
ensures employees are given the opportunity to contribute to their full
potential.

Generating Talent and Organizational Capability

· Organizational Capability – Evaluates and adapts the structure of
assignments and work processes to best fit the needs and/or support the goals
of an organizational unit.

· Talent Management – Provides guidance and feedback to help individuals
develop and strengthen skills and abilities needed to accomplish work
objectives.

Learning and Applying Professional Expertise

· Applied Learning – Seeks and makes the most of learning
opportunities to improve performance of self and/or others.

· Business Acumen – Understands and utilizes business information to
manage everyday operations and generate innovative solutions to approach
business and administrative challenges.

· Technical Acumen – Understands and utilizes professional skills and
knowledge in a specific functional area to conduct and manage everyday
business operations and generate innovative solutions to approach function-
specific work challenges.

· Basic Competencies – Fundamental competencies required for
accomplishing basic work activities.

o Basic Computer Skills – Uses basic computer hardware and software
(e.g.| personal computers| word processing software| Internet browsers| etc.).

o Mathematical Reasoning – Adds| subtracts| multiplies| or divides
quickly| correctly| and in a way that allows one to solve work-related issues.

o Oral Comprehension – Listens to and understands information and ideas
presented through spoken words and sentences.

o Reading Comprehension – Understands written sentences and paragraphs in
work related documents.

o Writing – Communicates effectively in writing as appropriate for the
needs of the audience.

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_

_

Dir-Food & Beverage – Hong Kong Tung Chung SH – Lot 38

APPLY HERE

Job Number 1900151R
Job Category Food and Beverage & Culinary
Location Hong Kong Tung Chung SH| Lot 38| 43a| Tung Chung| Hong Kong
S.A.R.| Hong Kong| Hong Kong S.A.R.
Brand Sheraton Hotels & Resorts
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
At Sheraton| we go above and beyond in everything we do. We are inspired by
our guests and one another – and are driven to make things better. We love
what we do| and we give it all we’ve got – on property and off. When guests
stay with us| it’s not just a room with a bed that they’re buying. It’s an
experience. We’re looking for someone who is ready to go beyond in everything
they do. If you are someone with a genuine drive to improve your life and the
lives of those around you| we encourage you to explore careers with Sheraton.

JOB SUMMARY

Functions as the strategic business leader of the property’s food and
beverage/culinary operation| including Restaurants/Bars| Room Service and
Banquets/Catering| where applicable. Position oversees the development and
implementation of departmental strategies and ensures implementation of the
brand service strategy and brand initiatives. The position ensures the food
and beverage/culinary operation meets the brand’s target customer needs|
ensures employee satisfaction| and focuses on growing revenues and maximizing
the financial performance of the department. Develops and implements property-
wide strategies that deliver products and services to meet or exceed the needs
and expectations of the brand’s target customer and property employees and
provides a return on investment.

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; 6 years experience in the food and beverage|
culinary| event management| or related professional area.

OR

• 2-year degree from an accredited university in Food Service Management|
Hotel and Restaurant Management| Hospitality| Business Administration| or
related major; 4 years experience in the food and beverage| culinary| event
management| or related professional area.

Skills and Knowledge

• Customer and Personal Service – Knowledge of principles and processes
for providing customer and personal services. This includes customer needs
assessment| meeting quality standards for services| and evaluation of customer
satisfaction.

• Management of Financial Resources – Determining how money will be spent
to get the work done| and accounting for these expenditures.

• Administration and Management – Knowledge of business and management
principles involved in strategic planning| resource allocation| human
resources modeling| leadership technique| production methods| and coordination
of people and resources.

• Applied Business Knowledge – Understanding market dynamics| enterprise
level objectives and important aspects of the company’s business to accurately
diagnose strengths and weaknesses| anticipate opportunities and risks|
identify issues| and develop strategies and plans. Aligning individual and
team actions with strategies and plans to drive business results.

• Management of Material Resources – Obtaining and seeing to the
appropriate use of equipment| facilities| and materials needed to do certain
work.

CORE WORK ACTIVITIES

Developing and Maintaining Food and Beverage/Culinary Goals

• Sets expectations and holds food and beverage leadership team accountable
for demonstrating desired service behaviors.

• Reviews financial reports and statements to determine how Food and Beverage
is performing against budget.

• Makes recommendations for CAPEX funding of food and beverage equipment and
renovations in accordance with brand business strategy.

• Works with food and beverage leadership team to determine areas of concern
and develops strategies to improve the department’s financial performance.

• Establishes challenging| realistic and obtainable goals to guide operation
and performance.

• Strives to improve service performance.

Developing and Maintaining Budgets

• Develops and manages Food and Beverage budget.

• Monitors the department’s actual and projected sales to ensure revenue goals
are met or exceeded and opportunities are identified and addressed.

• Ensures cash control and liquor control policies are in place in food &
beverage areas and followed by all related employees.

• Focuses on maintaining profit margins without compromising guest or employee
satisfaction.

Leading Food and Beverage/Culinary Team

• Utilizes interpersonal and communication skills to lead| influence| and
encourage others; advocates sound financial/business decision making;
demonstrates honesty/integrity; leads by example.

• Encourages and builds mutual trust| respect| and cooperation among team
members.

• Achieves and exceeds goals including performance goals| budget goals| team
goals| etc.

• Serves as a role model to demonstrate appropriate behaviors.

• Develops means to improve profit| including estimating cost and benefit|
exploring new business opportunities| etc.

• Identifies opportunities to increase profits and create value by challenging
existing processes| encouraging innovation and driving necessary change.

• Ensures that regular| on-going communication occurs in all areas of food and
beverage (e.g.| pre-meal briefings| staff meetings| culinary team).

• Establishes and maintains open| collaborative relationships with direct
reports and entire food & beverage team. Ensures direct reports do the same
for their team.

• Develops a food and beverage operating strategy that is aligned with the
brand’s business strategy and leads its execution.

• Identifies the developmental needs of others and coaches| mentors| or
otherwise helps others to improve their knowledge or skills.

• Stays aware of market trends and introduces new food and beverage products
to meet or exceed customer expectations| generate increased revenue and ensure
a competitive position in the market.

Ensuring Exceptional Customer Service

• Provides services that are above and beyond for customer satisfaction and
retention.

• Improves service by communicating and assisting individuals to understand
guest needs| providing guidance| feedback| and individual coaching when
needed.

• Reviews findings from comment cards and guest satisfaction results with F& B
team and ensures appropriate corrective action is taken.

• Reviews comment cards| guest satisfaction results and other data to identify
areas of improvement.

• Empowers employees to provide excellent guest service.

• Estimates cost and benefit ratio| maintaining balance between profit and
service satisfaction.

• Shares plans to take corrective action based on comment cards and guest
satisfaction results with property leadership.

Managing and Conducting Human Resource Activities

• Provides guidance and direction to subordinates| including setting
performance standards and monitoring performance.

• Coaches and supports food & beverage leadership team to effectively manage
wages| food & beverage cost and controllable expenses (e.g.| restaurant
supplies| uniforms| etc.).

• Hires food & beverage leadership team members who demonstrate strong
functional expertise| creativity and entrepreneurial leadership to meet the
business needs of the operation.

• Sets goals and expectations for direct reports using the performance review
process and holds staff accountable for successful performance.

• Ensures that expectations and objectives are clearly communicated to
subordinates; subordinates are also open to raise questions and/or concerns.

• Brings issues to the attention of Human Resources as necessary.

• Ensures employees are treated fairly and equitably.

• Coaches team by providing specific feedback to improve performance.

Additional Responsibilities

• Informs and/or update the executives| the peers and the subordinates on
relevant information in a timely manner.

• Provides information to supervisors| co-workers| and subordinates by
telephone| in written form| e-mail| or in person.

• Analyzes information and evaluating results to choose the best solution and
solve problems.

• Estimate food| liquor| wine| and other beverage consumption in order to
anticipate amounts to be purchased or requisitioned.

• Order and purchase equipment and supplies.

_

Dir-Finance – Hong Kong Tung Chung SH – Lot 38

APPLY HERE

Job Number 1900151U
Job Category Finance and Accounting
Location Hong Kong Tung Chung SH| Lot 38| 43a| Tung Chung| Hong Kong
S.A.R.| Hong Kong| Hong Kong S.A.R.
Brand Sheraton Hotels & Resorts
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
At Sheraton| we go above and beyond in everything we do. We are inspired by
our guests and one another – and are driven to make things better. We love
what we do| and we give it all we’ve got – on property and off. When guests
stay with us| it’s not just a room with a bed that they’re buying. It’s an
experience. We’re looking for someone who is ready to go beyond in everything
they do. If you are someone with a genuine drive to improve your life and the
lives of those around you| we encourage you to explore careers with Sheraton.

JOB SUMMARY

Functions as the property’s strategic financial business leader. The position
champions| develops and implements property-wide strategies that deliver
products and services to meet or exceed the needs and expectations of the
brand’s target customer and property employees. The position provides the
financial expertise to enable the successful implementation of the brand
service strategy and brand initiatives while maximizing the return on
investment. In addition| creates and executes a business plan that is aligned
with the property and brand’s business strategy and focuses on the execution
of financial activities and the delivery of desirable financial results.

CANDIDATE PROFILE

Education and Experience

• 4-year bachelor|s degree in Finance and Accounting or related major; 3 years
experience in the finance and accounting or related professional area.

OR

• Master|s degree in Finance and Accounting or related major; 1 year
experience in the finance and accounting or related professional area.

CORE WORK ACTIVITIES

Engaging in Strategic Planning and Decision Making

• Develops means to improve profit| including estimating cost and benefit|
exploring new business opportunities| etc.

• Analyzes information| forecasts sales against expenses and creates annual
budget plans.

• Compiles information| analyzes and monitors actual sales against projected
sales.

• Analyzes differences between actual budget wages and forecasted wages for
more efficient budget planning.

• Identifies the underlying principles| reasons| or facts of information by
breaking down information or data into separate parts.

• Thinks creatively and practically to develop| execute and implement new
business plans

• Creates the annual operating budget for the property.

• Provides analytical support during budget reviews to identify cost saving
and productivity opportunities for property managers.

• Implements a system of appropriate controls to manage business risks.

• Ensures a strong accounting and operational control environment to safeguard
assets| improve operations and profitability.

• Analyzes financial data and market trends.

• Leads the development and implementation of a comprehensive annual business
plan which is aligned with the company’s and brand’s strategic direction.

• Provides on going analytical support by monitoring the operating
department’s actual and projected sales.

• Produces accurate forecasts that enable operations to react to changes in
the business.

Leading Finance Teams

• Utilizes interpersonal and communication skills to lead| influence| and
encourage others; advocates sound financial/business decision making;
demonstrates honesty/integrity; leads by example.

• Communicates the strategic goals| the focus and the owner priorities to
subordinates in a clear and precise manner.

• Leverages strong functional leadership and communication skills to influence
the executive team| the property|s strategies and to lead own team.

• Oversees internal| external and regulatory audit processes.

• Provides excellent leadership by assigning team members and other
departments managers| clear accountability backed by appropriate authority.

• Conducts annual performance appraisals with direct reports according to
standard operating procedures.

Anticipating and Delivering on the Needs of Key Stakeholders

• Attends meetings and communicating with the owners| understanding the
priorities and strategic focus.

• Understands and meets the needs of key stakeholders (owners| corporate|
guests| etc.).

• Advises the GM and executive committee on existing and evolving
operating/financial issues.

• Communicates financial concepts in a clear and persuasive manner that is
easy to understand and drives desired behaviors.

• Demonstrates an understanding of cash flow and owner priorities.

• Manages communication with owners in an effective manner.

• Manages property working capital and cash flow in accordance with brand
standard operating procedures and owner requirements.

• Facilitates critique meetings to review information with management team.

Developing and Maintaining Finance Goals

• Ensures Profits and Losses are documented accurately.

• Monitors all taxes that apply| ensuring that taxes are current| collected
and/or accrued.

• Submits reports in a timely manner| ensuring delivery deadlines.

• Develops and supports achievement of performance goals| budget goals| team
goals| etc.

• Improves profit growth in operating departments.

• Reviews audit issues to ensure accuracy.

• Monitor the purchasing process as applicable.

Managing Projects and Policies

• Generates and provides accurate and timely results in the form of reports|
presentations| etc.

• Reconciles balance sheet to ensure account balances are supported by
appropriate documentation in accordance with standard operating procedures.

• Ensures that the P&L is accurate (e.g.| costs are properly matched to
revenue| costs are recorded in the proper accounts).

• Ensures compliance with management contract and reporting requirements.

• Ensures compliance with standard and local operating procedures.

• Ensures compliance with standard operating procedures.

Managing and Conducting Human Resource Activities

• Ensures team members are cross-trained to support successful daily
operations.

• Ensures property policies are administered fairly and consistently.

• Ensures new hires participate in the department’s orientation program.

• Ensures new hires receive the appropriate new hire training to successfully
perform their job.

• Creates appropriate development plans which develop team members based on
their individual strengths| development needs| career aspirations and
abilities.

• Conduct performance review process for employees.

• Participates in hiring activities as appropriate.

_

Resident Manager – Hong Kong Tung Chung SH – Lot 38

APPLY HERE

Job Number 1900151O
Job Category Rooms and Guest Services Operations
Location Hong Kong Tung Chung SH| Lot 38| 43a| Tung Chung| Hong Kong
S.A.R.| Hong Kong| Hong Kong S.A.R.
Brand Sheraton Hotels & Resorts
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
At Sheraton| we go above and beyond in everything we do. We are inspired by
our guests and one another – and are driven to make things better. We love
what we do| and we give it all we’ve got – on property and off. When guests
stay with us| it’s not just a room with a bed that they’re buying. It’s an
experience. We’re looking for someone who is ready to go beyond in everything
they do. If you are someone with a genuine drive to improve your life and the
lives of those around you| we encourage you to explore careers with Sheraton.

JOB SUMMARY

Functions as the strategic business leader of rooms operations and acts as
General Manager in his/her absence. Areas of responsibility include Front
Office| | Retail/Gift Shops| Recreation/Fitness Center| Housekeeping and
Security/Loss Prevention. Position oversees the development and implementation
of departmental strategies and ensures implementation of the brand service
strategy and brand initiatives. The position ensures the rooms operations meet
the brand’s target customer needs| ensures employee satisfaction| focuses on
growing revenues and maximizes the financial performance of the department.
Develops and implements property-wide strategies that deliver products and
services to meet or exceed the needs and expectations of the brand’s target
customer and employees and provides a return on investment.

CANDIDATE PROFILE

Education and Experience

• 2-year degree from an accredited university in Business Administration|
Hotel and Restaurant Management| or related major; 4 years experience in the
guest services| front desk| housekeeping| sales and marketing| management
operations| or related professional area.

OR

• 4-year bachelor|s degree in Business Administration| Hotel and Restaurant
Management| or related major; 2 years experience in the guest services| front
desk| housekeeping| sales and marketing| management operations| or related
professional area.

CORE WORK ACTIVITIES

Managing Property Operations

• Working with Rooms management team to develop an operational strategy that
is aligned with the brand’s business strategy and leads its execution.

• Reviewing comment cards| guest satisfaction results and other data to
identify areas of improvement.

• Evaluating if Operations Team is meeting service needs and provides feedback
to operations team.

• Participating in public space walk-throughs with Engineering and
Housekeeping to ensure guest rooms| public space and back of the house areas
are well maintained and preventative maintenance processes are in place.

• Touring building on a regular basis speaking with employees and guests to
understand business needs and assess operational opportunities.

• Reviewing findings from comment cards and guest satisfaction results with
leadership team and ensures appropriate corrective action is taken.

• Working with team to put sustainable work processes and systems in place
that support the execution of the strategy.

• Reviewing reports and financial statements to determine Rooms operations
performance against budget.

• Communicating a clear and consistent message regarding departmental goals to
produce desired results.

Leading Operations Teams

• Ensuring employees are treated fairly and equitably.

• Celebrating successes and publicly recognizes the contributions of team
members.

• Fostering employee commitment to providing excellent service| participating
in daily stand-up meetings and models desired service behaviors in all
interactions with guests and employees.

• Making and executes the necessary decisions to keep property moving forward
toward achievement of goals.

Managing Relationships with Property Stakeholders

• Attending owners meetings and provides meaning or context to the rooms
operational and financial results.

• Establishing relationship with owner as a business partnership and supports
the relationship between the General Manager and the owner.

Managing Profitability

• Coaching and supports operations team to effectively manage occupancy &
rate| wages and controllable expenses.

• Working with direct reports to determine areas of concern and establish ways
to improve the departments’ financial performance.

• Leading cost containment efforts within Rooms operations including
organizational restructuring when necessary.

• Focusing on maintaining profit margins without compromising guest or
employee satisfaction.

• Identifying key drivers of business success and keeping Rooms leadership
focused on the critical few to achieve results.

Managing the Guest Experience

• Creating an atmosphere in all Rooms and Food and Beverage areas that meets
or exceeds guest expectations.

• Championing the brand’s service vision for product and service delivery and
ensures alignment amongst the Rooms leadership teams.

• Ensuring core elements of the service strategy are in place to produce the
desired results.

• Establishing and maintaining open| collaborative relationships with direct
reports and entire Rooms operations team. Ensures direct reports do the same
for their team.

• Interfacing with customers on a regular basis to obtain feedback on quality
of product| service levels and overall satisfaction.

_

Dir-Marketing – Hong Kong Tung Chung SH – Lot 38

APPLY HERE

Job Number 1900151V
Job Category Sales and Marketing
Location Hong Kong Tung Chung SH| Lot 38| 43a| Tung Chung| Hong Kong
S.A.R.| Hong Kong| Hong Kong S.A.R.
Brand Sheraton Hotels & Resorts
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
At Sheraton| we go above and beyond in everything we do. We are inspired by
our guests and one another – and are driven to make things better. We love
what we do| and we give it all we’ve got – on property and off. When guests
stay with us| it’s not just a room with a bed that they’re buying. It’s an
experience. We’re looking for someone who is ready to go beyond in everything
they do. If you are someone with a genuine drive to improve your life and the
lives of those around you| we encourage you to explore careers with Sheraton.

JOB SUMMARY

Shapes and executes an overall marketing strategy. Communicates this strategy
to the marketing team and other business units. Coordinates with sales
management in order to ensure alignment of marketing and sales strategies.
Evaluates past programs/events and develops new programs in order to generate
tours and meet or exceed goals. Participates in the performance management|
coaching| recruiting| and selection of the marketing workforce| and develops
compensation plans that will maximize productivity.

CANDIDATE PROFILE

Education and Experience

• Bachelor|s degree or 4 years of equivalent work experience; minimum 2 years
experience in a similar position.

Required Qualifications

• Proficiency in reading and writing English (additional language required for
certain positions).

• Successful Candidates Will Be Willing To: Work in close contact with the
general public in sales and marketing situations that require strong
communication and customer service skills.

• Openness to adapt to different cultural contexts based on location Must be
willing to work weekends and holidays as required by business needs.

JOB SPECIFIC TASKS

Developing & Executing Marketing Strategy

• Develop and implement strategic plans to include budget considerations| site
goals| and forecasts for appropriate activities.

• Verify that pricing and communications regarding previews are consistent
across all channels. Develop tour generation program initiatives| including
but not limited to owner referral and reload programs| off-site locations| and
travel partner promotions.

• Collect and analyze competitive intelligence (e.g.| marketing
programs/campaigns) to assist in the enhancement and development of current
and future marketing strategy.

• Responsible for managing and implementing appropriate marketing mix to
ensure attainment of overall marketing costs.

Managing Tour Flow & Guest Experience

• Manage the sales floor to verifythat guest tour flow is efficient and
conducive to sales presentation discussions and purchase deliberations. Manage
activation process from site|s perspective (own and resolve challenges as they
arise).

• Monitor guest experience survey data| publish results for associate review|
and follow up as appropriate.

Developing Programs for Generating Traffic Flow/Business

• Coordinate with marketing operations and other site marketing programs on
new initiatives to increase production in channels.

• Develop strategies and incentive programs to meet or exceed budgeted
numbers. Identify trends when production is not meeting budget expectations
and implement solutions.

• Conduct performance and cost analysis of past programs/events (including
budget considerations and contractual provisions) and make recommendations to
improve and enhance future programs/events.

Maintaining| Analyzing| & Communicating Key Reports

• Use reports on individual and team production performance (e.g.|
Confirmations-Experiences per guest| volume-per-guest [VPG]| close rate|
employee satisfaction| Regional Customer Experience Report| Site Daily Flash).

• Conduct competitive market analysis (e.g.| cost per tour| development plans|
and marketing cost by channel and effort).

• Monitor Budget versus Actual Results (BUVARS) by department and channel and
prepare summaries of results for management (e.g.| site| regional| and sales
and marketing leadership). Monitor reports across channels to determine focus
for generating tours.

Managing External Relationships

• Negotiate contracts and work with vendors. Managing Relationships External
to Marketing Discuss action plans with the sales department to ensure that
vendor partnerships will help drive sales.

• Build and maintain relationships between sales management and the marketing
department to ensure there is a clear understanding of eligibility
requirements or details of participation for generating tours.

• Share marketing information and strategy with sales force.

• Coordinate closely with sales management on process for addressing guest
eligibility issues| tracking and discussing related trends.

• Build partnerships with resort operations| hotel linkage | OPC vendors| etc|
where applicable.

• Coordinate and prepare with Director of Sales quarterly business objectives.

Managing & Developing the Sales & Marketing Workforce

• Prepare for and conduct team meetings. Measure the performance of marketing
executives/team leaders against goals and hold them accountable. Provide one-
on-one coaching and mentoring to team associates.

• Reward and recognize associate performance (e.g.| way-to-go letters|
personal bests| top three per channel| top VPG| attendance| special
contribution| top three total packages).

• Motivate associates to increase production and performance (e.g.| through
contests| Special Performance Incentive Funds [SPIFs]| motivational
e-letters).

• Observe and identify associate areas of strength and development
opportunities (e.g.| through ride-alongs| shadowing| monitoring).

• Develop and/or update sales training manuals and sales process enhancements
(e.g.| Eagle Flight Plans| Resource Guides).

• Conduct formal performance reviews and use this information to create
individual development plans| career paths| and promotion development plans.

• Manage associate performance| developing performance plans for associates
below expectation (progressive discipline).

• Identify and respond to the needs/questions/issues (both work and non-work
related) brought forth by team associates.

• Mediate conflict in and between teams (e.g.| within marketing teams| between
marketing and sales teams).

• Provide guidelines for empowering associates to make decisions regarding
guest experience and service issues.

• Deliver and coordinate various training programs.

• Develop and review policies and procedures pertaining to work flow| lead
distribution| reward| recognition| and discipline.

• Create an awareness and understanding of policies and procedures for
conducting business (e.g.| Flight Plans| Local Standard Operating Procedures).

• Participate in recruiting (e.g.| make internal announcements to managers in
order to generate referrals| monitor online and print ads| respond to calls
and emails from potential applicants). Participate in selection processes
(e.g.| interviewing).

• Develop compensation plans for marketing teams that maximize production.

Contributing to the Management of the Enterprise

• Understand and abide by state and federal regulations around marketing
activity (e.g.| state marketing matrix| national Do Not Call registry [DNC]).

• Update plans and actions to prepare for management meetings.

• Perform other duties as assigned.

_

Steward 洗碗工 – Four Points by Sheraton Shenzhen – 5 Guihua Road Futian Free Trade Zone

APPLY HERE

Job Number 19129516
Job Category Food and Beverage & Culinary
Location Four Points by Sheraton Shenzhen| 5 Guihua Road Futian Free
Trade Zone| Shenzhen| Guangdong| China
Brand Four Points
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
Where timeless classics are woven with modern details. Where business meets
pleasure. Where even when you’re global| you can experience the local.
Designed for the independent traveler seeking balance| there’s Four Points.
Job Summary

Operate and maintain cleaning equipment and tools| including the dish washing
machine| hand wash stations pot-scrubbing station| and trash compactor. Wash
and disinfect kitchen and store room areas| tables| tools| knives| and
equipment. Receive deliveries| store perishables properly| and rotate stock.
Ensure clean wares are stored in appropriate areas. Use detergent| rinsing|
and sanitizing chemicals in the 3-compartment sink to clean dishes. Inspect|
pull| and stack cleaned items| send soiled items back for re-scrubbing and re-
washing. Rack and spray all racked items with hot water to loosen and remove
food residue. Sort| soak| and wash/re-wash silverware. Breakdown dirty bus
tubs. Empty and maintain trashcans and dumpster area. Clean and mop all areas
in assigned departments. Dispose of glass in the proper containers. Break down
cardboard boxes and place them and other recyclables in the recycle bin.

Follow all company and safety and security policies and procedures; report
maintenance needs| accidents| injuries| and unsafe work conditions to manager;
complete safety training and certifications. Protect company assets. Speak
with others using clear and professional language. Develop and maintain
positive working relationships with others; support team to reach common
goals. Ensure adherence to quality expectations and standards. Move| lift|
carry| push| pull| and place objects weighing less than or equal to 50 pounds
without assistance. Stand| sit| or walk for an extended period of time. Reach
overhead and below the knees| including bending| twisting| pulling| and
stooping. Perform other reasonable job duties as requested by Supervisors.

_

Senior Digital & E-Commerce Manager – Le Meridien Cyberport – 100 Cyberport Road

APPLY HERE

Job Number 19130526
Job Category Sales and Marketing
Location Le Meridien Cyberport| 100 Cyberport Road| Hong Kong S.A.R.|
Hong Kong| Hong Kong S.A.R.
Brand Le Meridien
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
At Le Meridien| we believe in helping guests unlock the unexpected and
engaging experiences each destination has to offer. Our guests are curious and
creative| cosmopolitan| culture seekers that appreciate sophisticated|
timeless service. We provide original| chic and memorable service and
experiences that inspire guests to unlock the destination. We’re looking for
curious| creative and well-informed people to join our team. If you appreciate
connecting with like-minded guests and have a deep desire to create unexpected
experiences| we invite you to explore career opportunities with Le Meridien.

JOB SUMMARY

The Manager of eCommerce and Digital sits at the intersection between Marriott
International’s eCommerce| marketing| and global distribution strategies. This
role helps a group of properties in a region (or cluster) effectively pull
through the sales| marketing| and customer engagement activities that help
drive awareness and profitability at the property level. This role will also
manage overall activation of their property strategies in owned and third
party electronic channels (Marriott.com| multi-lingual global sites| OTAs|
meta search sites| search engines| and other eMarketing vehicles). This role
will work on behalf of properties to increase revenue| grow market share and
create a compelling experience that steers customers towards booking on our
direct online channels. The Manager of eCommerce and Digital serves as a
thought leader to their group of hotels| providing local| area| and country-
wide insight to enhance their digital experience. To this end| he/she will be
in touch with their properties on a regular basis to make sure they are fully
activated and optimized on Marriott.com and appropriate in-language global
sites. The role partners hand in hand with their colleagues in the cluster
marketing team to engage current and would-be customers with targeted
messaging that’s relevant| on-brand| and genuinely engaging. From time to time
this role also provides eCommerce communication| training| education|
reporting and analysis to digital and marketing teams on property.

CANDIDATE PROFILE

Education and Experience

Required:

• 2-year degree from an accredited university in eCommerce| Marketing|
Business Administration or related major and 4 years experience in the sales|
marketing| digital| eCommerce or related professional area; hospitality
marketing or agency experience preferred

OR

• 4-year bachelor|s degree in eCommerce| Marketing| Business Administration or
related major; 2 years experience in the sales| marketing| digital| eCommerce
or related professional area; hospitality marketing or agency experience
preferred.

CORE WORK ACTIVITIES

Area Digital and eDistribution Strategy Execution

• Advises hotels on appropriate on-strategy eCommerce priorities and tactics

• Coordinates with the Area Director of Sales and Marketing and the AP
Director of eCommerce and Digital Services to set ecommerce goals for their
cluster/hotels

• Reviews hotel progress against established goals periodically| provides
reporting and analysis| and troubleshoots performance issues

• Manages budgets for the cluster/hotels for eCommerce activities

• Develops quarterly game plans for Area or Cluster hotels identifying key
focus for the coming months

• Collaborates closely with Vice President of Brand Marketing| Directors of
Field Marketing (DFMs)| and cluster Marketing and Communication teams to
execute online Brand Marketing strategies and plans for the cluster

Digital Acquisition Marketing

• Coordinates execution of online marketing efforts through approved
agencies/vendors and Marriott Digital Services team

• Manages Search Engine Optimization (SEO) efforts for hotels by leveraging
the Marriott Digital Services team (MDS) or external Agencies

• Assists hotels in optimizing Paid Search performance; engages external
Agencies for supplemental Paid Search efforts if needed

• Manages the PLUS Platform for participating hotels in the area/cluster

• Executes online marketing activities in partnership with hotel and cluster
Marketing leaders (e.g.| loading Marriott.com Hotel Website deals| Group
Deals| Group Value Dates| email marketing and affiliate marketing)

• Assures that hotel websites on Marriott.com and global sites are fully
optimized to maximize traffic from search engines

• Identifies hotel-specific online digital activation needs (e.g.| local
channels to focus marketing efforts through)

Hotel Web Site Content Optimization

• Conducts regular audits of Marriott.com and individual Hotel Websites to
ensure each hotel is optimized for high quality custom images| content| links|
and accurate translations; works with hotels on corrective action where
necessary

• Serves as the EPIC/Vignette administrator for the hotel(s)

• Provides consultation to hotel digital marketing teams in developing hotel
website modules for Spa| Golf| Food & Beverage and weddings

• Manages the pull-through and activation of key corporate eCommerce projects
(e.g.| new Marriott.com Hotel Websites| new field SEO service| and similar
corporate e-services)

• Uses B2B e-tools to grow online bookings for Group and Corporate business in
cluster hotels

• Identifies and implements efforts to drive online awareness and bookings for
hotel F&B outlets

OTAs and Meta Search Channel Optimization

• Ensures that all hotels within their region/cluster are participating in
relevant| approved echannels

• Regularly audits content| images| and star ratings on OTAs and Meta Search
sites| and works with hotels to make appropriate corrections

• Partners with cluster and area marketing teams to define and execute the
hotel OTA merchandising plan(s)

• Identifies and executes hotel/cluster/area OTA marketing and merchandising
tactics as needed (e.g. Agoda newsletter| Expedia TravelAds| etc.)

• May also co-manage soft-dollar marketing budget for domestic OTAs with the
AP eDistribution Team

• Builds strong domestic relationships with the top 2-3 OTA partners

• Collaborates with hotel and regional Revenue Leaders to review hotel
performance on eChannels

Marketing and Communication Partnership

• Assists in the development and execution of the cluster marketing plan (e.g.
retargeting campaign| OTA marketing| etc.)

• Develops the offer landing page on Marriott.com for cluster offers

• Identifies and obtains Marriott.com and OTA marketing and merchandising
placements as appropriate

• Creates mini-sites for domestic segment marketing efforts where needed (e.g.
MICE or Weddings)

Opening Hotel Support

• Collaborates with Field Marketing to develop| recommend and execute the
opening S&M plan for the hotel

• Sets up the Marriott.com Hotel Web Site

• Activates the hotel for sale on approved OTAs

• Shop hotel to ensure M.com and OTA rates are set up correctly

• Work with brand marketing team to position the hotel on digital channels

• Works with marketing and sales teams to plan the pre-opening budget and
execute the budget according to what is best for the brand| region

• Acts as a point of contact for agencies reaching out for information about
the hotel and redirect them to the right person to speak with

• Creates online press releases and helps with property SEO to drive awareness
to hotel

• Helps set digital sales goals for new opens in partnership with sales and
revenue management

eCommerce Communication and Training

• Uses the eCommerce Resource guide

• Trains and educates cluster and/or hotel-level managers on how to activate
their hotel eCommerce and digital marketing strategy

• Delivers eCommerce training| presentations| and workshops to region| cluster
and hotel-level associates and management in partnership with cluster/regional
marketing teams

• Serves as cluster-level point-person for Marriott’s eCommerce strategy.

• Builds solid relationships with ADSMs| GMs| cluster Marketing and Revenue
Management teams (where relevant) to raise their awareness| understanding| and
motivation to e-activate their hotels.

• Participates in regularly-scheduled global and regional eCommerce and
Marketing web conferences and calls to review performance| share best
practices| and troubleshoot issues.

• Delivers a monthly report and newsletter| and hosts a monthly webinar| for
hotels

• Develops other cluster-level eCommerce communications| as appropriate

• Stay up-to-date on and communicate industry and competitive trends| with a
focus on the domestic online travel landscape

_

Guest Services Associate 前台接待 – Four Points by Sheraton Shenzhen – 5 Guihua Road Futian Free Trade Zone

APPLY HERE

Job Number 19130549
Job Category Rooms and Guest Services Operations
Location Four Points by Sheraton Shenzhen| 5 Guihua Road Futian Free
Trade Zone| Shenzhen| Guangdong| China
Brand Four Points
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
Where timeless classics are woven with modern details. Where business meets
pleasure. Where even when you’re global| you can experience the local.
Designed for the independent traveler seeking balance| there’s Four Points.
Job Summary

Process all guest check-ins| check-outs| room assignments| and room
change/late check-out requests. Secure payment; activate/reissue room keys.
Ensure rates match market codes| document exceptions. Verify/adjust billing
for guests. Communicate to appropriate staff when guests are waiting for an
available room. Advise guest of messages. Clear departures in computer system.
Coordinate with Housekeeping to track room status and guest concerns. File
guest paperwork or documentation. Operate telephone switchboard station. Run
and check daily reports| contingency lists| and credit card authorization
reports. Supply guests with directions and information. Answer| record| and
process all guest calls| requests| questions| or concerns; follow up to ensure
each has been met to guests| satisfaction. Arrange transportation for
guests/visitors. Count and secure bank at beginning and end of shift. Cash
guests| checks| process all payment types| vouchers| paid-outs| charges| and
provide change. Notify Security of any reports of theft.

Follow company policies and procedures; report accidents| injuries| and unsafe
work conditions to manager; ensure uniform and personal appearance are clean
and professional; maintain confidentiality of proprietary information; protect
company assets. Welcome and acknowledge guests according to company standards;
anticipate and address guests| service needs; assist individuals with
disabilities; thank guests with genuine appreciation. Speak using clear and
professional language; answer telephones using appropriate etiquette. Develop
and maintain positive working relationships; support team to reach common
goals; listen and respond appropriately to the concerns of employees. Comply
with quality assurance standards. Stand| sit| or walk for an extended period
of time. Move| lift| carry| push| pull| and place objects weighing less than
or equal to 10 pounds without assistance. Perform other reasonable job duties
as requested by Supervisors.

_

Assistant Restaurant & Bar Manager – Le Meridien Cyberport – 100 Cyberport Road

APPLY HERE

Job Number 19131312
Job Category Food and Beverage & Culinary
Location Le Meridien Cyberport| 100 Cyberport Road| Hong Kong S.A.R.|
Hong Kong| Hong Kong S.A.R.
Brand Le Meridien
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
At Le Meridien| we believe in helping guests unlock the unexpected and
engaging experiences each destination has to offer. Our guests are curious and
creative| cosmopolitan| culture seekers that appreciate sophisticated|
timeless service. We provide original| chic and memorable service and
experiences that inspire guests to unlock the destination. We’re looking for
curious| creative and well-informed people to join our team. If you appreciate
connecting with like-minded guests and have a deep desire to create unexpected
experiences| we invite you to explore career opportunities with Le Meridien.

Ensure staff is working together as a team to ensure optimum service and that
guest needs are met. Inspect grooming and attire of staff| and rectify any
deficiencies. Complete opening and closing duties including setting up
necessary supplies and tools| cleaning all equipment and areas| locking doors|
etc. Inspect storage areas for organization| use of FIFO| and cleanliness.
Complete scheduled inventories and stock and requisition necessary supplies.
Monitor dining rooms for seating availability| service| safety| and well being
of guests. Complete work orders for maintenance repairs. Assist management in
hiring| training| scheduling| evaluating| counseling| disciplining| and
motivating and coaching employees; and serve as a role model and first point
of contact of the Guarantee of Fair Treatment/Open Door Policy process.

Follow all company and safety and security policies and procedures; report any
maintenance problems| safety hazards| accidents| or injuries; complete safety
training and certifications. Ensure uniform and personal appearance are clean
and professional. Maintain confidentiality of proprietary information; protect
company assets. Support all co-workers and treat them with dignity and
respect. Support team to reach common goals. Comply with quality assurance
expectations and standards. Move| lift| carry| push| pull| and place objects
weighing less than or equal to 50 pounds without assistance. Stand| sit| or
walk for an extended period of time or for an entire work shift. Read and
visually verify information in a variety of formats (e. g.| small print).
Visually inspect tools| equipment| or machines (e. g.| to identify defects).
Grasp| turn| and manipulate objects of varying size and weight| requiring fine
motor skills and hand-eye coordination. Reach overhead and below the knees|
including bending| twisting| pulling| and stooping. Move through narrow|
confined| or elevated spaces. Move up and down stairs and/or service ramps.
Welcome and acknowledge all guests according to company standards. Speak with
others using clear and professional language| and answer telephones using
appropriate etiquette. Listen and respond appropriately to the concerns of
other employees. Speak with others using clear and professional language.
Perform other reasonable job duties as requested by Supervisors.

_