Sales Executive – M.I.C.E. – Courtyard Hong Kong Sha Tin – 1 On Ping Street

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Job Number 19108016
Job Category Sales and Marketing
Location Courtyard Hong Kong Sha Tin| 1 On Ping Street| Sha Tin| New
Territories| Hong Kong S.A.R.| Hong Kong| Hong Kong S.A.R.
Brand Courtyard by Marriott
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
Strategically located| the 524-room Courtyard by Marriott Hong Kong Sha
Tin features stylish rooms with tranquil views of the Shing Mun River|
offering smart and practical choices whether for work or leisure. The award
winning hotel is just a 5-minute stroll to the nearby Shek Mun Station (Ma On
Shan Line)| with daily complimentary shuttle bus service available.

Job Responsibilities

Responsible for handling customer inquiries and lead requests for groups & catering| and ensure that business is turned over properly and in a timely fashion for quality service delivery

Respond in a timely manner to incoming M.I.C.E. opportunities that are within pre-defined parameters. Refer opportunities to appropriate sales associate if business is outside these parameters

Assist to conduct sales / telephone call to potential clients to generate lead demand

Work collaboratively with other sales channels (e.g. on-property resources) to ensure sales efforts are coordinated| complementary and not duplicative

Execute and support the operational aspects of business booked (e.g.| generating proposal| writing contract| customer correspondence).

Work with customers to align customer preferences with brand needs and actively up-sell each business opportunity to maximize revenues and drive customer loyalty

Effectively resolve guest issues that arise as a result of the sales process

Requirements

Hotel school graduate with Higher Diploma or above

1 year working experience in sales / hotel environment is advantageous

Fluent in English| Cantonese and Mandarin

Excellent selling and communication skills

Presentable with cheerful & friendly personality

Detailed understanding of hotel operations including Rooms and Food & Beverage

Director of Chinese Restaurants and Bar Operations – Asia/Pacif/Australia Region – Suite 1108 11th Floor Cityplaza One

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Job Number 19108535
Job Category Rooms and Guest Services Operations
Location Asia/Pacif/Australia Region| Suite 1108 11th Floor Cityplaza
One| Hong Kong S.A.R.| Hong Kong| Hong Kong S.A.R.
Brand Corporate
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
Marriott International is the world’s largest hotel company| with more brands|
more hotels and more opportunities for associates to grow and succeed. We
believe a great career is a journey of discovery and exploration. So| we ask|
where will your journey take you?

JOB SUMMARY

Responsible for Chinese Restaurant| catering and beverage operations| working
alongside with Culinary| Event Operations| Area Director of Operations in
Greater China and others where applicable. Position oversees the development
and implementation of Greater China| Continent strategies inclusive of brand
service strategies and initiatives in Greater China. The position ensures the
Chinese food and beverage operation meets the continents and the Greater China
F&B goals| and focuses on growing revenues and maximizing the financial
performance of Greater China F&B and Asia Pacific Continent. Develops and
implements Greater China-wide F&B strategies that deliver products| innovation
and services to meet or exceed the continent goals.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 6 years’ experience in food and beverage| culinary| event management| or related professional area.

OR

2-year degree from an accredited university in Food Service Management| Hotel and Restaurant Management| Hospitality| Business Administration| or related major; 4 years’ experience in food and beverage| culinary| event management| or related professional area.

Previous similar experiences supporting F&B above property position.

CORE WORK ACTIVITIES

Managing Operations

Develops Chinese food and beverage operating strategies that is aligned with the continent’s business strategy and leads its execution.

Supervises food and beverage operation and ensures compliance with all policies| standards and procedures.

Supervises all Chinese Restaurants and Catering operations within Greater China to ensure that guest Voice| brand standards and financial objectives are met..

Developing and Maintaining Food and Beverage/ Culinary Goals

Sets expectations and holds Chinese Operations leadership team accountable for demonstrating desired service behaviors.

Reviews financial reports and statements to determine how food and beverage is performing against budget.

Makes recommendations for funding of food and beverage projects in accordance with Greater China F&B strategy.

Works with food and beverage leadership team and Greater China ADOPS to determine areas of concern and develops strategies to improve the department’s financial performance.

Establishes challenging| realistic and obtainable goals to guide operation and performance.

Organizing and Managing Projects

Organizes and managing the internal conferences.

Initializes projects and communicating with all properties throughout Greater China.

Works closely with Greater China Design development team.

Leading Food and Beverage/ Culinary Team

Utilizes interpersonal and communication skills to lead| influence| and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

Achieves and exceeds goals including performance goals| budget goals| team goals| etc.

Ensures that regular| on-going communication occurs in all areas of food and beverage (e.g.| Advisory Board| ADOPS| Chinese Operations).

Visits property regularly with Follow up action plans and implementations.

Managing and Conducting Human Resource Activities| e.g. Workshops

Provides guidance and direction to subordinates| including setting performance standards and monitoring performance.

Hires food & beverage leadership team members who demonstrate strong functional expertise| creativity and entrepreneurial leadership to meet the business needs of the operation.

Organizes Workshops in Greater China| covering Culinary| beverage| Restaurants and bars| Events and catering| Social Media and F&B priorities.

Pre-Opening Support

Liaises with properties for on-site pre-opening support in Greater China.

Arranges the countdown program and managing the task force for all new properties in Greater China.

Franchises hotels Support if required.

MANAGEMENT COMPETENCIES

Leadership

· Communication – Conveys information and ideas to others in a convincing and
engaging manner through a variety of methods.

· Leading Through Vision and Values – Keeps the organization|s vision and
values at the forefront of decision making and action.

· Managing Change – Initiates and/or manages the change process and energizes
it on an ongoing basis| taking steps to remove barriers or accelerate its
pace; serves as role model for how to handle change by maintaining composure
and performance level under pressure or when experiencing challenges.

· Problem Solving and Decision Making – Identifies and understands issues|
problems| and opportunities; obtains and compares information from different
sources to draw conclusions| develops and evaluates alternatives and
solutions| solves problems| and chooses a course of action.

· Professional Demeanor – Exhibits behavioral styles that convey confidence
and command respect from others; makes a good first impression and represents
the company in alignment with its values.

· Strategy Development – Develops business plans by exploring and
systematically evaluating opportunities with the greatest potential for
producing positive results; ensures successful preparation and execution of
business plans through effective planning| organizing| and on-going evaluation
processes.

Managing Execution

· Building a Successful Team – Uses an effective interpersonal style to build
a cohesive team; inspires and sustains team cohesion and engagement by
focusing the team on its mission and importance to the organization.

· Strategy Execution – Ensures successful execution across of business plans
designed to maximize customer satisfaction| profitability| and market share
through effective planning| organizing| and on-going evaluation processes.

· Driving for Results – Sets high standards of performance for self and/or
others; assumes responsibility for work objectives; initiates| focuses| and
monitors the efforts of self and/or others toward the accomplishment goals;
proactively takes action and goes beyond what is required.

Building Relationships

· Customer Relationships – Develops and sustains relationships based on an
understanding of customer/stakeholder needs and actions consistent with the
company’s service standards.

· Global Mindset – Supports employees and business partners with diverse
styles| abilities| motivations| and/or cultural perspectives; utilizes
differences to drive innovation| engagement and enhance business results; and
ensures employees are given the opportunity to contribute to their full
potential.

· Strategic Partnerships – Develops collaborative relationships with fellow
employees and business partners by making them feel valued| appreciated| and
included; explores partnership opportunities with other people in and outside
the organization; influences and leverages corporate and continental shared
services and/or discipline leaders (e.g.| HR| Sales & Marketing| Finance|
Revenue Management) to achieve objectives; maintains effective external
relations with government| business and industry in respective countries;
performs effectively as a liaison between locations| disciplines| and
corporate to ensure needed resources are received and corporate strategies are
understood and executed.

Generating Talent and Organizational Capability

· Organizational Capability – Evaluates and adapts the structure of
assignments and work processes to best fit the needs and/or support the goals
of an organizational unit.

· Talent Management – Provides guidance and feedback to help individuals
develop and strengthen skills and abilities needed to accomplish work
objectives.

Learning and Applying Professional Expertise

· Technical Acumen – Understands and utilizes professional skills and
knowledge in a specific functional area to conduct and manage everyday
business operations and generate innovative solutions to approach function-
specific work challenges.

o Operations Program Design & Development-The ability to lead and/or
contribute to establishing operational requirements using various inputs
(e.g.| market research| brand)| develop content that translates to product and
service specifications| such that programs can be executed in brand voice at
the property level in an efficient & cost effective manner for the following
disciplines: Culinary| Bar and Restaurant| Event Management| Rooms and Guest
Experience| Retail and Spa| Engineering| and Procurement.

o Operations Execution-The ability to systemically implement| evaluate| and
sustain operations programs to ensure that the products and services being
executed deliver the intended benefits| create value| contribute to guest
satisfaction| and meet the needs of the various stakeholders (guests| property
staff| brand| CLS| etc.).

o Performance Monitoring-The ability to use available performance metrics to
measure the effectiveness of the various operations disciplines| diagnose
issues and make recommendations at the property| market| and/or brand-level.

· Basic Competencies – Fundamental competencies required for accomplishing
basic work activities.

o Basic Computer Skills – Uses basic computer hardware and software (e.g.|
personal computers| word processing software| Internet browsers| etc.).

o Mathematical Reasoning – Adds| subtracts| multiplies| or divides quickly|
correctly| and in a way that allows one to solve work-related issues.

o Oral Comprehension – Listens to and understands information and ideas
presented through spoken words and sentences.

o Reading Comprehension – Understands written sentences and paragraphs in
work related documents.

o Writing – Communicates effectively in writing as appropriate for the needs
of the audience.

Manager| Internal Audit| Asia Pacific – Asia/Pacif/Australia Region – Suite 1108 11th Floor Cityplaza One

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Job Number 19106247
Job Category Finance and Accounting
Location Asia/Pacif/Australia Region| Suite 1108 11th Floor Cityplaza
One| Hong Kong S.A.R.| Hong Kong| Hong Kong S.A.R.
Brand Corporate
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
Marriott International is the world’s largest hotel company| with more brands|
more hotels and more opportunities for associates to grow and succeed. We
believe a great career is a journey of discovery and exploration. So| we ask|
where will your journey take you?

The Internal Audit Department provides Marriott with a systematic| disciplined
approach to evaluating and improving the effectiveness of risk management|
control and governance. Internal Audit assesses and reports on Marriott’s
network of controls| governance| and business and financial risk management
processes| using a risk-based audit strategy.

This role is based in Hong Kong and will engage with multiple stakeholders and
members of finance leadership across the organization. She/he will play a key
role for ensuring that Marriott’s global controls| policies and procedures are
maintained to the strictest standards. She/He must be adept at tapping diverse
sources of information| identifying opportunities| anticipating challenges|
and executing strategies to deliver against current and future Internal Audit
priorities| thereby strengthening Marriott’s competitive advantage through
excellence in effective risk assessment and internal controls.

Expected contributions

Manage above property and property audits as scheduled| overseeing both internal and external resources.

Responsible for ensuring the integrity of Marriott|s financial reporting and internal controls through the systemic monitoring of key performance measures and the auditing of critical processes leveraging data analytics techniques. Identify performance trends| and investigate and resolve any problems/ inconsistencies| as appropriate.

Assist in investigations| including detection| investigation and documentation of findings.

Responsible for assisting with developing and delivering training material used by third party service providers to execute service level agreements.

Establish and maintain strong| collaborative relationships with internal customers and third party service providers to ensure timely exchange of information with third party service providers to ensure customer satisfaction.

Leverage the use of business performance management skills – able to deploy and manage (use data to systemically monitor the progress of work against schedules| quality standards) resources| to achieve/exceed objectives in a dynamic operating environment.

Monitor ongoing maintenance and effectiveness of department audit tools (i.e.| facilitation software and Integrated Practice Management software). Research and prepare proposals for new tools that could increase effectiveness of the department.

Assist with the development and execution of the annual risk assessment plan.

Coordinate with the Internal Audit Senior Director and Senior Manager to manage publication of required reports.

Serve as the Process Owner and Administrator for the audit workpaper tool and any other software used by the department to increase the effectiveness of the audit process.

Support the Internal Audit Senior Director and Senior Manager to partner with the iT organization to develop and facilitate delivery of information| tools| and resources that support Internal Audit’s efforts in ensuring a strong systems control environment. Utilize strong business performance management skills – able to deploy and manage (use data to systemically monitor the progress of work against schedules| budgets| and quality standards) resources| and to achieve/exceed objectives in a dynamic operating environment.

Assist with the Compliance Risk and Internal Control Assessments; design| assess| enhance| implement and test compliance programs for internal controls.

Champion excellence in business ethics and integrity| social responsibility| cross-cultural effectiveness| and associate engagement.

Perform other duties as assigned to meet business needs.

Key Talents and Experience

At least five years of progressively responsible experience in corporate internal audit or public accounting firm strongly preferred

At least 3 years of experience supervising audits| or having substantial responsibility for major aspects of an audit program preferably in a large| multinational publicly traded company or a public accounting firm.

Excellent English and fluent Mandarin (Spoken and written) are essential. Additional language skills appropriate to the region is preferred

Lodging/ hospitality industry experience highly desirable.

Strong relationship builder; experience working with outsourced partner(s) in a way that is seamless to the organization.

Collaborative approach with global market teams and business partners.

Exceptional organizational and project management skills. Effective in prioritizing work and following through on commitments.

Operates with a collaborative mindset to ensure that key stakeholders are considered| eliminating the need for duplicate systems; builds strong relationships to leverage information and insights to anticipate and respond to project risks; communicates well with project team and other leaders.

Strategic thinker; processes information through a strategic lens and applies tenants of systems thinking/theory to issues/assignments yielding the expected outcome or innovation.

Demonstrates understanding of multiple functions| brands and businesses in order to respond more quickly and resourcefully to new demands and challenges.

Acute attention to detail.

Strong qualitative and quantitative analytical skills; ability to take large volumes of complex data and/or information and present it in a clear and concise manner appropriate for management decision-making; uses data and a cogent problem solving methodology in decision making and impact assessment.

Strong and professional communications (verbal and written)| organization and presentation skills (verbal and written).

Knowledge of operating procedures| controls and governances.

Effective decision-making skills| can choose a prompt course of action amongst options involving uncertainty or risk.

Fast learner with a willing attitude. Resilience and a team player with a strong work ethic

Excellent Excel and Powerpoint skills required.

Education and Professional Certification

University Degree or equivalent in Accounting| Finance or a related discipline.
Member of a professional accountancy body (e.g. ACA| ACCA| CIMA)| IIA| CPA or CISA strongly preferred.
Project Management experience highly desirable.

Travel

This position will require global travel| on average| of 50% and occasionally up to 70%| and at times| on short notice.

Leadership

Adaptability – Maintains performance level under pressure or when experiencing changes or challenges in the workplace.

Communication – Conveys information and ideas to others in a convincing and engaging manner through a variety of methods.

Problem Solving and Decision Making – Identifies and understands issues| problems| and opportunities; obtains and compares information from different sources to draw conclusions| develops and evaluates alternatives and solutions| solves problems| and chooses a course of action

Professional Demeanor – Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.

Managing Execution

Building and Contributing to Teams – Participates as a member of a team to move toward the completion of common goals while fostering cohesion and collaboration among team members.

Driving for Results – Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates| focuses| and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.

Planning and Organizing – Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements to accomplish goals and ensure work is completed.

Building Relationships

Coworker Relationships – Interacts with others in a way that builds openness| trust| and confidence in the pursuit of organizational goals and lasting relationships.

Customer Relationships – Develops and sustains relationships based on an understanding of customer/stakeholder needs and actions consistent with the company’s service standards.

Global Mindset – Supports employees and business partners with diverse styles| abilities| motivations| and/or cultural perspectives; utilizes differences to drive innovation| engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.

Generating Talent and Organizational Capability

Talent Management – Provides support and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.

Learning and Applying Professional Expertise

Applied Learning – Seeks and makes the most of learning opportunities to improve performance of self and/or others.

Business Acumen – Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach business and administrative challenges.

Technical Acumen – Understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges.

Financial Audit and Controls-The ability to recognize| research| and resolve discrepancies in financial data| and create flow charts on main accounting and control cycles (A/R| AP| Cash) to facilitate understanding of key control points; including knowledge of and ensuring execution of local Generally Accepted Accounting Principles (local GAAP)| Marriott International Policies (MIP)| and International Standard Operating Procedures (ISOPs).

General Finance and Accounting-The ability to apply knowledge of local Generally Accepted Accounting Principles (local GAAP)| current company accounting policies and procedures| general accounting and financial reporting| auditing| accounts payable| and accounts receivable practices to ensure property maintenance of business unit and/or company financial information.

Basic Competencies – Fundamental competencies required for accomplishing basic work activities.

Basic Computer Skills – Uses basic computer hardware and software (e.g.| personal computers| word processing software| Internet browsers| etc.).

Mathematical Reasoning – Adds| subtracts| multiplies| or divides quickly| correctly| and in a way that allows one to solve work-related issues.

Oral Comprehension – Listens to and understands information and ideas presented through spoken words and sentences.

Reading Comprehension – Understands written sentences and paragraphs in work related documents.

Writing – Communicates effectively in writing as appropriate for the needs of the audience.

]

Duty Manager – The Ritz-Carlton – Hong Kong

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Job Number 19108713
Job Category Rooms and Guest Services Operations
Location The Ritz-Carlton| Hong Kong| International Commerce Center| Hong
Kong S.A.R.| Hong Kong| Hong Kong S.A.R.
Brand The Ritz-Carlton
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
At more than 80 award-winning properties worldwide| The Ritz-Carlton Ladies
and Gentlemen create experiences so exceptional that long after a guest stays
with us| the experience stays with them. As the premier worldwide provider of
luxury experiences| we set the standard for rare and special luxury service
the world over. We invite you to explore The Ritz-Carlton.

_._

]

Butcher No.2 – Le Meridien Cyberport – 100 Cyberport Road

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Job Number 19102823
Job Category Food and Beverage & Culinary
Location Le Meridien Cyberport| 100 Cyberport Road| Hong Kong S.A.R.|
Hong Kong| Hong Kong S.A.R.
Brand Le Meridien
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
At Le Meridien| we believe in helping guests unlock the unexpected and
engaging experiences each destination has to offer. Our guests are curious and
creative| cosmopolitan| culture seekers that appreciate sophisticated|
timeless service. We provide original| chic and memorable service and
experiences that inspire guests to unlock the destination. We’re looking for
curious| creative and well-informed people to join our team. If you appreciate
connecting with like-minded guests and have a deep desire to create unexpected
experiences| we invite you to explore career opportunities with Le Meridien.

Connect your passions with a rewarding opportunity

Others may call you a foodie| but you know you’re much more than that. You
want to learn all the tricks of the trade and be the master of the kitchen.
When you join us| you’ll find that there are no limits on your creativity or
your potential. We inspire you to grow and challenge yourself because when you
are pursuing excellence| you’re helping us to provide exceptional travel
experiences.

Rewards for work| benefits for your lifestyle

You’ll be supported in and out of the workplace through:

Discounts on hotel rooms| gift shop items| food and beverage
Learning and development opportunities
Recognition programs
Wellbeing programs
Encouraging management
Team-spirited colleagues

The impact you’ll make

You hold yourself to a higher culinary standard and it is your attention to
each preparation that keeps guests with us to dine. Working with a dedicated
team of experts| you will learn something different every day as you work with
new seasonal menus and unique presentations. You hard work pays off when a
dish that you’ve thoughtfully helped to prepare has guests raving and anxious
to return.

What you’ll be doing

Prepare fresh ingredients for cooking according to recipes/menu
Cook food and prepare top-quality menu items in a timely manner
Test foods to ensure proper preparation and temperature
Operate kitchen equipment safely and responsibly
Ensure the proper sanitation and cleanliness of surfaces and storage containers

What we’re looking for

Great teamwork skills and attention to detail
Positive outlook and outgoing personality
Previous kitchen experience is a big plus

This role requires the ability to move and lift up to 25 lbs. Standing|
sitting or walking for extended periods of time and ensuring a professional
appearance in a clean uniform are also required. Prior to employment| we’ll
ask you to complete safety training and certification.

Explore our very big world

When you bring your natural talents and passion for food| we welcome you into
our family. No matter your specialty or culinary background| we offer great
rewards and opportunities to improve your skills. You will work closely with a
team of inspired professionals who encourage and invite your contributions.

_

Front Desk Agent – Le Meridien Cyberport – 100 Cyberport Road

APPLY HERE

Job Number 19102817
Job Category Rooms and Guest Services Operations
Location Le Meridien Cyberport| 100 Cyberport Road| Hong Kong S.A.R.|
Hong Kong| Hong Kong S.A.R.
Brand Le Meridien
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
At Le Meridien| we believe in helping guests unlock the unexpected and
engaging experiences each destination has to offer. Our guests are curious and
creative| cosmopolitan| culture seekers that appreciate sophisticated|
timeless service. We provide original| chic and memorable service and
experiences that inspire guests to unlock the destination. We’re looking for
curious| creative and well-informed people to join our team. If you appreciate
connecting with like-minded guests and have a deep desire to create unexpected
experiences| we invite you to explore career opportunities with Le Meridien.

Job Summary

Process all guest check-ins| check-outs| room assignments| and room
change/late check-out requests. Secure payment; activate/reissue room keys.
Ensure rates match market codes| document exceptions. Verify/adjust billing
for guests. Communicate to appropriate staff when guests are waiting for an
available room. Advise guest of messages. Clear departures in computer system.
Coordinate with Housekeeping to track room status and guest concerns. File
guest paperwork or documentation. Operate telephone switchboard station. Run
and check daily reports| contingency lists| and credit card authorization
reports. Supply guests with directions and information. Answer| record| and
process all guest calls| requests| questions| or concerns; follow up to ensure
each has been met to guests| satisfaction. Arrange transportation for
guests/visitors. Count and secure bank at beginning and end of shift. Cash
guests| checks| process all payment types| vouchers| paid-outs| charges| and
provide change. Notify Security of any reports of theft.

Follow company policies and procedures; report accidents| injuries| and unsafe
work conditions to manager; ensure uniform and personal appearance are clean
and professional; maintain confidentiality of proprietary information; protect
company assets. Welcome and acknowledge guests according to company standards;
anticipate and address guests| service needs; assist individuals with
disabilities; thank guests with genuine appreciation. Speak using clear and
professional language; answer telephones using appropriate etiquette. Develop
and maintain positive working relationships; support team to reach common
goals; listen and respond appropriately to the concerns of employees. Comply
with quality assurance standards. Stand| sit| or walk for an extended period
of time. Move| lift| carry| push| pull| and place objects weighing less than
or equal to 10 pounds without assistance. Perform other reasonable job duties
as requested by Supervisors.

_

Telephone Operator – Le Meridien Cyberport – 100 Cyberport Road

APPLY HERE

Job Number 19102325
Job Category Rooms and Guest Services Operations
Location Le Meridien Cyberport| 100 Cyberport Road| Hong Kong S.A.R.|
Hong Kong| Hong Kong S.A.R.
Brand Le Meridien
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
At Le Meridien| we believe in helping guests unlock the unexpected and
engaging experiences each destination has to offer. Our guests are curious and
creative| cosmopolitan| culture seekers that appreciate sophisticated|
timeless service. We provide original| chic and memorable service and
experiences that inspire guests to unlock the destination. We’re looking for
curious| creative and well-informed people to join our team. If you appreciate
connecting with like-minded guests and have a deep desire to create unexpected
experiences| we invite you to explore career opportunities with Le Meridien.

Job Summary

Process all guest check-ins| check-outs| room assignments| and room
change/late check-out requests. Secure payment; activate/reissue room keys.
Ensure rates match market codes| document exceptions. Verify/adjust billing
for guests. Communicate to appropriate staff when guests are waiting for an
available room. Advise guest of messages. Clear departures in computer system.
Coordinate with Housekeeping to track room status and guest concerns. File
guest paperwork or documentation. Operate telephone switchboard station. Run
and check daily reports| contingency lists| and credit card authorization
reports. Supply guests with directions and information. Answer| record| and
process all guest calls| requests| questions| or concerns; follow up to ensure
each has been met to guests| satisfaction. Arrange transportation for
guests/visitors. Count and secure bank at beginning and end of shift. Cash
guests| checks| process all payment types| vouchers| paid-outs| charges| and
provide change. Notify Security of any reports of theft.

Follow company policies and procedures; report accidents| injuries| and unsafe
work conditions to manager; ensure uniform and personal appearance are clean
and professional; maintain confidentiality of proprietary information; protect
company assets. Welcome and acknowledge guests according to company standards;
anticipate and address guests| service needs; assist individuals with
disabilities; thank guests with genuine appreciation. Speak using clear and
professional language; answer telephones using appropriate etiquette. Develop
and maintain positive working relationships; support team to reach common
goals; listen and respond appropriately to the concerns of employees. Comply
with quality assurance standards. Stand| sit| or walk for an extended period
of time. Move| lift| carry| push| pull| and place objects weighing less than
or equal to 10 pounds without assistance. Perform other reasonable job duties
as requested by Supervisors.

_

Director of Engineering – Hong Kong Ocean Park Marriott Hotel – 180 Wong Chuk Hang Road

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Job Number 19110141
Job Category Engineering and Facilities
Location Hong Kong Ocean Park Marriott Hotel| 180 Wong Chuk Hang Road|
Aberdeen| Hong Kong S.A.R.| Hong Kong| Hong Kong S.A.R.
Brand Marriott Hotels Resorts /JW Marriott
Schedule Full-time
Relocation? Yes
Position Type Management

Start Your Journey With Us
Marriott International portfolio of brands includes both JW Marriott and
Marriott Hotels.
Marriott Hotels | Marriott International’s flagship brand with more than
500 global locations| is advancing the art of hosting so that our guests can
travel brilliantly. As a host with Marriott Hotels| you will help keep this
promise by delivering premium choices| sophisticated style| and well-crafted
details. With your skills and imagination| together we will innovate and
reinvent the future of travel.

JOB SUMMARY

Provides a high level of property maintenance knowledge. Position has overall
responsibility for maintaining the building| grounds and physical plant with
particular attention towards safety| security and asset protection.
Accountable for managing the budget| capital expenditure projects|
preventative maintenance and energy conservation. Develops and implements
strategies that will deliver products and services| which meet or exceed the
needs and expectations of guests and employees while maximizing the financial
performance. Responsible for maintaining standards and regulatory
requirements. Leads the emergency response team for all facility issues.

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; 6 years experience in the engineering and
maintenance or related professional area; technical training in
HVAC-R/Electrical/Plumbing.

OR

• 2-year degree from an accredited university in Building and Construction|
Engineering| Mechanics| or related major; 4 years experience in the
engineering and maintenance or related professional area; technical training
in HVAC-R/Electrical/Plumbing.

CORE WORK ACTIVITIES

Managing Engineering Operations and Budgets

• Works with property and regional engineering leadership team to determine
how Engineering is performing against budget and highlights areas of concern
to leadership.

• Manages the physical plant including equipment| refrigeration| HVAC|
plumbing| water treatment and electrical systems in accordance with Standard
Operating Procedures.

• Administers service contracts to support property needs.

• Ensures fire crew has complete understanding of all procedures| equipment
and alarms.

• Coaches and supports engineering leadership team to effectively manage
controllable expenses (e.g.| wages| heat| light and power| water consumption|
tools and equipment| grounds keeping supplies| uniforms| vendors| service
agreements| inventory| etc.).

• Manages and controls heat| light and power.

• Develops an engineering operating strategy that is aligned with the
property/brand’s business strategy.

• Develops and manages Engineering budget.

• Ensures integration of departmental goals in game plans.

• Oversees execution of long term preventative maintenance and 10 year asset
protection plans.

• Reviews financial reports and statements to determine how Engineering is
performing against budget.

• Addresses potential areas of concern and proposing solutions to owners in a
proactive manner.

• Communicates a clear and consistent message regarding departmental goals to
produce desired results.

• Supervises construction to ensure timely completion of projects within
budgetary guidelines.

Maintaining Engineering Standards

• Ensures compliance with state| local and federal regulations.

• Maintains property life safety systems (e.g.| fire fighting equipment|
sprinkler systems| and alarm systems).

• Ensures building and equipment licenses| permits and certifications are
current.

• Ensures property policies are administered fairly and consistently.

Managing Profitability

• Manages areas of operation to budget by reviewing operating statements|
budget worksheets and payroll progress reports.

• Monitors and manages the payroll function.

• Manages department|s controllable expenses to achieve or exceed budgeted
goals.

• Participates in the development of department|s capital expenditure goals;
manages projects as needed.

• Participates in the budgeting process for areas of responsibility.

• Prepares weekly and period end P&L critiques.

• Understands the impact of department|s operation on the overall property
financial goals; educates staff on details as appropriate.

• Reviews and manages controllable expenses such as| heat| light| power| water
consumption| tools and equipment| grounds keeping supplies| uniforms| vendors|
service agreements| etc.

Conducting Human Resources Activities

• Ensures employees are treated fairly and equitably.

• Ensures disciplinary procedures and documentation are completed according to
Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer
Review Process.

• Utilizes employee feedback and an “open door” policy to identify and address
employee problems or concerns in a timely manner.

• Celebrates successes by publicly recognizing the contributions of team
members.

• Resolves guest problems and complaints.

• Brings issues to the attention of Human Resources as necessary.

• Ensures that regular on-going communication takes place throughout the
engineering operation to communicate daily operations activities| set
expectations and create awareness of business objectives.

_

Senior Director| Continent Lodging Services Planning & Services| Asia Pacific – Asia/Pacif/Australia Region – Suite 1108 11th Floor Cityplaza One

APPLY HERE

Job Number 19111595
Job Category Rooms and Guest Services Operations
Location Asia/Pacif/Australia Region| Suite 1108 11th Floor Cityplaza
One| Hong Kong S.A.R.| Hong Kong| Hong Kong S.A.R.
Brand Corporate
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
Marriott International is the world’s largest hotel company| with more brands|
more hotels and more opportunities for associates to grow and succeed. We
believe a great career is a journey of discovery and exploration. So| we ask|
where will your journey take you?

JOB SUMMARY

As a key member of the Continent Operations team| the Senior Director| CLS
Planning & Services APAC| will provide consulting| advisory and operational
support to the Asia Pacific’s Chief Operations Services Officer and the
leadership team. This position will work on fast-paced| high-priority projects
that are instrumental to our company’s exponential growth in the continent.
Continent Operations is core to the organization| encompassing disciplines
such as Rooms| Food & Beverage| Procurement| iT| Engineering| and Design
Development Operations. This role serves as the connection within the
Operations team to ensure alignment and progress on interdepartmental
projects. Furthermore| this position represents Operations in larger cross-
functional projects| which range in scope across brand operations| innovation|
strategic planning| and process improvement.

This Senior Director will report to Marriott Asia Pacific’s Chief Operations
Services Officer. This individual will focus on internal communications|
project management| reporting and analysis| and change management whenever
necessary due to any new projects. This individual should carry forward the
vision for strategy execution within the Continent Operations team while
keeping all disciplines (within and beyond Operations) aligned.

Projects can range from brand operations to growth/innovation| process
improvement| crisis management| and strategic planning. This person will also
be largely in charge of ensuring the continent operations initiatives are
communicated effectively to the rest of the organization and projects are
tracked and completed on budget. This leader thinks creatively and practically
to develop strategic plans and to oversee efforts designed to facilitate
support and execution of CLS initiatives. This position will directly lead the
responsibility for engaging stakeholders to develop and execute the
Continent’s strategic initiatives that will enable successful delivery against
the strategic priorities of Marriott International. In addition to managing
the day to day responsibilities for the Planning & Services capabilities| the
position will be responsible for coaching and mentoring new leaders and team
members. Given the complexity of diverse geography| multiple languages and the
growth| the position will also partner with the APAC COO to enable the
leadership team by building the right foundational organizational and
leadership elements.

CANDIDATE PROFILE

Education and Experience

4-year degree from an accredited university in Business Administration| Hotel Management| Communications or related major

7+ years of relevant professional experience| demonstrating progressive career growth and a pattern of exceptional performance

Experience Preferred

Prior experience leading the planning and execution of strategic projects and
initiatives

CORE WORK ACTIVITIES

Strategic planning

Work with Chief Operations Services Officer to develop frameworks and strategy for executing main priorities

Oversee the planning and deployment of initiatives from the beginning through end of each year

Intuit projects that need further support given capacity restraints. Determine best ways to offer support across projects ranging from brand operations to growth/innovation| process improvement| crisis management| and strategic planning

Regularly seek feedback from regional and area teams to ensure projects are relevant and completed according to market need

Project development and management

Interview key stakeholders to understand needs of large cross-functional projects before creating charters| timelines with key milestones

Lead meetings with clear agendas and presentations; highlight critical outstanding decisions and drive for clarity on next steps

Define success for each project with clear success metrics and track over time

Write concisely and persuasively to articulate burning platforms| critical outstanding decisions| and next steps

Partner with deployment leads to track progress on projects

Monitor project spend for all Operations projects across a variety of budget sources – highlight opportunities throughout the year to adjust project budgets accordingly

Provide strong PMO support with a focus on project execution on time and on budget.

Leadership

Ensure clear roles and responsibilities across team to ensure work is being performed as effectively as possible

Keep a pulse on organization to understand needs of continent disciplines within and beyond Operations

Stakeholder management

Demonstrate high levels of emotional intelligence to understand motivations| resolve conflicts| and identify unarticulated needs

Take initiative to follow up with stakeholders who need to be informed about certain workstreams

Nurture stakeholder relationships with maturity and the utmost professionalism

Offers flexibility| patience| and an open-minded nature at all times

Communications

Oversee the development of clear and compelling internal communications| including but not limited to project updates/summaries| strategic planning| and newsletters

Has an understanding of information design and visual content in order to create clean| uncluttered presentations

Possess acute attention to detail and catch errors before deliverables are finalize

Data analysis

Oversees the creation of dashboards on Excel and Tableau to summarize progress on key initiatives

Synthesize quantitative guest or social media data to construct insights

Note: Experience in Access| SQL| VBA| and other data analysis tools a plus

MANAGEMENT COMPETENCIES

Leadership

· Adaptability – Maintains performance level under pressure or when
experiencing changes or challenges in the workplace.

· Communication – Conveys information and ideas to others in a
convincing and engaging manner through a variety of methods.

· Problem Solving and Decision Making – Identifies and understands
issues| problems| and opportunities; obtains and compares information from
different sources to draw conclusions| develops and evaluates alternatives and
solutions| solves problems| and chooses a course of action.

· Professional Demeanor – Exhibits behavioral styles that convey
confidence and command respect from others; makes a good first impression and
represents the company in alignment with its values.

Managing Execution

· Building and Contributing to Teams – Participates as a member of a
team to move toward the completion of common goals while fostering cohesion
and collaboration among team members.

· Driving for Results – Sets high standards of performance for self
and/or others; assumes responsibility for work objectives; initiates| focuses|
and monitors the efforts of self and/or others toward the accomplishment
goals; proactively takes action and goes beyond what is required.

· Planning and Organizing – Gathers information and resources required to
set a plan of action for self and/or others; prioritizes and arranges work
requirements to accomplish goals and ensure work is completed.

Building Relationships

· Coworker Relationships – Interacts with others in a way that builds
openness| trust| and confidence in the pursuit of organizational goals and
lasting relationships.

· Customer Relationships – Develops and sustains relationships based on
an understanding of customer/stakeholder needs and actions consistent with the
company’s service standards.

· Global Mindset – Supports employees and business partners with diverse
styles| abilities| motivations| and/or cultural perspectives; utilizes
differences to drive innovation| engagement and enhance business results; and
ensures employees are given the opportunity to contribute to their full
potential.

Generating Talent and Organizational Capability

· Talent Management – Provides support and feedback to help individuals
develop and strengthen skills and abilities needed to accomplish work
objectives.

Learning and Applying Professional Expertise

· Applied Learning – Seeks and makes the most of learning opportunities
to improve performance of self and/or others.

· Business Acumen – Understands and utilizes business information to
manage everyday operations and generate innovative solutions to approach
business and administrative challenges.

· Technical Acumen – Understands and utilizes professional skills and
knowledge in a specific functional area to conduct and manage everyday
business operations and generate innovative solutions to approach function-
specific work challenges.

· Basic Competencies – Fundamental competencies required for
accomplishing basic work activities.

o Advanced Computer Skills – Uses software (e.g.| Excel| Smartsheets|
Tableau| Powerpoint and Word| etc.).

o Mathematical Reasoning – Adds| subtracts| multiplies| or divides
quickly| correctly| and in a way that allows one to solve work-related issues.

o Oral Comprehension – Listens to and understands information and ideas
presented through spoken words and sentences.

o Reading Comprehension – Understands written sentences and paragraphs in
work related documents.

o Writing – Strong skills required to communicate effectively in writing
as appropriate for the needs of the audience.

_

Senior Accountant / Accountant| Business Partner – Asia/Pacif/Australia Region – Suite 1108 11th Floor Cityplaza One

APPLY HERE

Job Number 18003FWN
Job Category Finance and Accounting
Location Asia/Pacif/Australia Region| Suite 1108 11th Floor Cityplaza
One| Hong Kong S.A.R.| Hong Kong| Hong Kong S.A.R.
Brand Corporate
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us
Marriott International is the world’s largest hotel company| with more brands|
more hotels and more opportunities for associates to grow and succeed. We
believe a great career is a journey of discovery and exploration. So| we ask|
where will your journey take you?
We are looking for an energetic and high caliber candidate who wishes to
develop a career with the world’s leading lodging company. As the Senior
Accountant working in this dynamic and expanding business| you will help to
build a strong business partnership with the mix of analytical and
communication skills.

JOB SUMMARY

The Senior Accountant supports the Director| Accounting| Hong Kong in the
Continent’s accounting operations and processes.

We are looking for an energetic and high caliber candidate who wishes to
develop a career with the world’s leading lodging company. As the Senior
Accountant working in this dynamic and expanding business| you will help to
build a strong business partnership with the mix of analytical and
communication skills.

CANDIDATE PROFILE

Experience

Minimum of 4 years public accounting and/or commercial accounting experience
Experience in a complex accounting environment including multiple subsidiaries| currencies and bases of accounting strongly preferred
Knowledge/expertise in system implementation and process improvement will be a plus
Preference for accounting experience with major multinational corporations

Education or Certification

Degree in Accounting| Finance or related discipline
CPA or advanced degree preferred

Knowledge and Skills

Ability to think laterally| attentive to details| strong analytical and problem-solving skills
Strong organizational skills; effective in prioritizing work and following through on commitments
Ability to make decisions in a timely manner and under pressure. Self-starter with strong tendency toward pro-active process improvement
Excellent communication and interpersonal skills. Ability to work effectively in a collaborative work environment
Ability to manage multiple projects simultaneously and work independently; strong time management skills
Ability to guide| train and communicate effectively with associates
Hands on experience in PeopleSoft / Concur is a plus
Strong proficiency in MS Excel
Fluency in Cantonese| English and Mandarin is required

Attributes

High degree of initiative; highly motivated self-starter
Creative thinker regarding process improvement and systematic process analysis
Customer service orientation with both internal and external customers
Supports| manages| and initiates change within the organization| taking steps to remove barriers or to accelerate its pace
Willing to travel when required

CORE WORK ACTIVITIES

Act as key coordinator with business teams to prepare regular management reports and ad-hoc projects to facilitate performance review
Work closely with regional| hotel and US-based accountants to manage the day-to-day accounting activity
Prepare and consolidate monthly| quarterly| annual accounting reports and provide analysis on the variances
Ensure that all month-ended| quarterly-ended and yearly-ended closing are completed accurately and properly reflected in the Profit and Loss accounts and Balance Sheets for all Hong Kong entities are in accordance with Corporate policies and guidelines in a timely manner
Ensure meeting all closing deadlines as set by Corporate Office. Improve financial governance and compliance with existing and any new reporting requirements under US GAAP| IFRS and local regulations
Prepare annual budget| long range plan and forecast based on organization goals and Corporate guidelines
Support General Ledger reconciliation for all Hong Kong entities on balance sheets items| functional expense reporting| travel data management and cash management
Responsible for accounting and reporting for fixed assets and capital expenditures. Ensure all fixed assets and depreciation are properly reflected and calculated in the ledger
Communicate with internal departments| external vendors and consultants
Provide/Attend training sessions in overseas when required
Perform ad hoc tasks as assigned